How to Quickly Get in Touch With Citizens Bank Customer Service

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Reach Citizens Bank Customer Service in a Snap

In a world that is increasingly reliant on technology, it is more important than ever to have immediate access to your bank account information. Whether you have concerns about hacking and fraud, or simply want to learn more about options for your checking and savings accounts, it's vital that you are able to get in touch with representatives at your bank of choice whenever you have a question.

If you bank with Citizens Bank or are considering becoming a customer of the financial institution, you will certainly need to know how to contact . This guide will give you a rundown on the best ways to contact the bank and introduce you to the easiest way to bypass long customer service phone queues.

4 Reasons to Contact Citizens Bank Customer Service

According to the Citizens Bank website, it is the 13th largest retail bank in the U.S. They deliver financial services to everyone from individuals to large corporations, offering personal, investing, and small business banking solutions. There are many reasons why you might want to reach out to - here are four of those reasons:

  1. If you are a current customer with Citizens Bank and want to discuss account options.
  2. If you are considering banking with Citizens Bank and need to learn about some of the benefits and programs that the bank offers.
  3. If you suspect that your account has been hacked or compromised in any way.
  4. If you would like to apply for a loan through Citizens Bank.

Of course, these are just a few of the reasons why you might need to reach out to customer service at Citizens Bank. If you are already a customer with the bank, you need to be able to get your questions answered quickly, without wasting time on the phone.

Ways to Get in Touch With Citizens Bank Customer Service on Your Own

Need to contact Citizens Bank? Here are your options to contact on your own:

PhoneYou can call the general questions line at Citizens Bank by calling 1-800-922-9999. Depending on your question or concern, you might need to reach out through a different phone number. The Citizens Bank website features a dropdown menu of different phone numbers by department.
FAQs PageThe Citizens Bank website has a FAQs page that has a host of answers to common questions. If your question isn't account-specific, this might be a good resource for you. However, if you are inquiring about a more serious issue, such as account security questions or loan application questions, the FAQs section probably won't be much help.

Do You Need Quick Help With a Citizens Bank Concern?

There is another way to get in touch with Citizens Bank customer service, although it's not exactly quick or easy. You can visit a local branch in person to speak with a manager or representative. You will need to verify the branch's hours of operation in advance of your visit since many bank branches have changed their hours of operation due to the COVID-19 pandemic.

What is the Citizens Bank Corporate Address?

In case you need to send a letter to Citizens Bank about a serious matter, your best bet is to contact the corporate office. You can reach out directly to the Citizens Bank corporate office at One Citizens Plaza, Providence, RI 02903. The phone number for the corporate office is 401-456–7000. Make sure to include as many details as possible in your letter, that way your concern can be addressed in a more timely manner. Be prepared to wait weeks for a response if you reach out to the Citizens Bank corporate office - and don't hesitate to call the phone number if you want to check-in.

Use DoNotPay to Expedite Your Citizens Bank Customer Service Issue

The best option for contacting Citizens Bank customer service is to use DoNotPay. DoNotPay is the fast, easy, successful solution for bypassing long phone queues and getting your questions answered in a timely manner. Here's how to use DoNotPay to contact Citizens Bank:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That's all you have to do! DoNotPay will hold your place in line and let you know the instant a person answers the phone, saving you a great deal of time and frustration.

DoNotPay Can Help With a Variety of Customer Service Issues

DoNotPay can do a lot more than just reach out to Citizens Bank for you. Here are some of the companies you can count on DoNotPay to work with on your behalf:

What Else Can DoNotPay Do?

DoNotPay can also help you solve other problems such as:

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