What You Must Know Before You File a Chick-fil-A Complaint

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

File a Chick-fil-A Complaint Quickly Using DoNotPay

No company is exempt from customer complaints. No matter how hard a business tries, there's always going to be a mishap or misunderstanding that doesn't sit right with a customer or two. The wholesome Chick-fil-A is no exception. When you have a to make, let DoNotPay help you get it filed quickly.

DoNotPay strives to assist everyone with their most urgent tasks. Let us get your complaint handled so you can focus on other things.

Make Your Chick-fil-A Complaint With the Company

You should start by reaching out to the local company you made your purchase from first. No matter if you've had a problem with , Starbucks, One Shot Keto, DoorDash, or any other business, speaking with the customer service department at the location in question should help you see results. If that doesn't work, try reaching out to corporate.

Chick-fil-A corporate details are listed below:

Chick-fil-A MailP.O. Box 725489

Atlanta, GA 31139

(Address the letter to Chick-fil-A CARES)

Chick-fil-A Telephone1-866-232-2040
Using Chick-fil-A’s online contact formCustomer Service
Chick-fil-A’s LinkedIn Corporate Support CenterSupport Center

Phone support hours generally exist between 8 am and 12 am Eastern time, Monday through Saturday. Customer support and the restaurant itself are always closed on Sunday to give employees time with their families.

Report Your Chick-fil-A Complaint Elsewhere

Look at sites like the Better Business Bureau, the Federal Trade Commission, and even social media, and you'll see all sorts of reviews and problems with businesses. Whether it's Taco Bell, Carshield, Somatic, or Walgreens, someone is going to have something negative to say over a problem they've dealt with in the past. Let your experience with Chick-fil-A be known on these sites as well so that you can look out for others.

Leave a Review on BBB

The BBB allows you to leave a review of any business, or file a complaint against them. You can also:

  1. File a report against misleading or confusing advertisements.
  2. Report a scam or something that seems like fraud.

Make your selection on the screen and then follow the prompts that come after. When filing a complaint, you'll need to address whether:

  1. This is simply about buyer's remorse.
  2. You are only seeking an apology.
  3. You're filing this for informational purposes only.
  4. You have an employee/employer dispute.
  5. There has been discrimination.
  6. You have filed against the company in court.

If you've answered no to these questions, you are then able to submit your contact information and details about your complaint against Chick-fil-A.

Make Your Report to the FTC

The FTC also allows you to make reports against businesses. You're able to "report fraud, scams, and bad business practices. " Answer the questions on the screen and click continue until you've finished filing. List the name of the business, Chick-fil-A, and if you can remember, the name of the person you dealt with at the time of your service or situation.

You'll have 3500 characters to use to leave comments about the situation that occurred. Explain it in as much detail as you can, and be specific.

Comment on Their Social Media Accounts

Most companies are now on social media. Search Facebook and Twitter and you'll see the likes of Walmart, Chipotle, and even USPS. Chick-fil-A is, of course, there as well. This gives you the perfect place to air your frustrations and let others know about shady situations you've encountered or the trouble you're having receiving an adequate response.

Tag their socials in a post or comment on their pages to let your struggles with Chick-fil-A be known:

Take Chick-fil-A to Small Claims Court

Your final step is taking Chick-fil-A to small claims court. This isn't usually advised unless you have a strong case against the company. If you've tried reaching out to the local business that did you wrong, spoke to corporate, made your complaints online, and still do not have a valid solution, the court can help you.

Of course, the process is tedious and tiresome. You have tons of paperwork to file, a demand letter to send, and possibly several trips to the courthouse. However, you can let DoNotPay help you get the filing process started to save you time and energy.

Let DoNotPay Help You With Your Court Process

Handle your Chick-fil-A complaint in court with DoNotPay's assistance. We'll ensure a proper demand letter gets sent to the company so they're aware that proceedings are about to start. In many cases, this gives them the push they need to compensate you fairly. If they still hesitate, then the filing process will begin.

  1. Log-in to DoNotPay and select the Complaint Letters product.

  2. Tell us how much you are owed by the company, if applicable.

  3. Select the reason for your lawsuit.

  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

What Other Tasks Can DoNotPay Help Me Manage?

DoNotPay helps with far more than company complaints. We'll help you manage any task, no matter the severity. DoNotPay can help you learn:

And so much more. With dozens upon dozens of products at your disposal, you can manage any task on your plate easier with DoNotPay's guidance.

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