How to Cancel EDF Energy Subscription Easily

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The Easiest Way to Cancel EDF Energy

Soaring energy prices mean that consumers are looking closer than ever to their energy bills. For those who wish to tariffs, it's a good idea to look at all the fine print and make sure you're making the best decision for your energy needs. Although you can switch or cancel your EDF energy service on your own, DoNotPay can simplify the process with its time-saving tool that will get you the results you're looking for.

EDF Energy Cancellation Policies

Like all energy suppliers in the U.K., EDF Energy is regulated by the Office of Gas and Electricity Markets (Ofgem). Keep in mind the following rules when you're looking to :

  • The 14-day cooling-off period applies
  • No exit fees are allowed in the final 49 days of a tariff
  • Is your tariff fixed or default?

Before you can cancel EDF service or switch, you need to know what part of the cycle your current tariff is. If you're within 14 days of signing your contract, Ofgem outlines a path to cancelling based on the cooling-off period. You also cannot be charged exit fees for cancelling EDF service if you are within the last 49 days of your tariff.

It's also good to know if you currently have a default/standard tariff or a fixed tariff. Per Citizens Advice, an agency promoted directly by Ofgem, you likely have a default tariff if you haven't recently switched providers. Default tariffs are also subject to price caps, which are announced by Ofgem twice a year.

Cancellation fees for EDF Energy

If you are looking to after 14 days but not within 49 days of the contract's end, you could be subject to an exit fee if you have a fixed tariff.

The fee could be up to £30 per fuel or £60 for dual-fuel tariffs. As for variable default tariffs, the price tends to be higher, but there should be no exit fees.

But cancellation fees also shouldn't prevent you from making a switch. It's critical to look at the potential savings for a new energy supplier and determine if paying a cancellation fee is worth it.

In many cases, it will be best to simply wait until you're in the final 49 days of your EDF Energy contract to avoid a cancellation fee. If you are cancelling EDF Energy due to established problems with your service, you might be able to negotiate to eliminate an exit fee that would otherwise apply.

How to Cancel EDF Energy on Your Own

If you're looking to cancel EDF Energy tariffs on your own, consider the following steps:

  1. If it's within 14 days, use this EDF form
  2. Check to see the parameters of your tariff
  3. Shop for other energy options
  4. If you have 49 days or less on your contract, switch providers with no exit fee.
  5. Follow up with both EDF Energy and the new energy company

For information on your contract, there are a few options. You can text EDF Energy at 07481 341 928, speak to a representative by calling 0333 200 5100 or start an online chat at their main help support page. There are also options for WhatsApp, and you can find much of the info you need by logging into your account.

Can You Cancel EDF Energy ViaYes / No
In PersonNo
Company Website/ Support Form (or another alternative method)Yes

Other considerations when cancelling EDF Energy

If you know you're ready to switch and are aware of any potential fees, you should be able to start a new contract with your new energy supplier without officially cancelling with EDF Energy. But this is something that should be verified with EDF Energy before doing so. According to Ofgem, it can take up to a full three weeks to switch energy providers, though the average is about 17 days.

Using DoNotPay to Cancel EDF Energy Service

Whether you're just very busy or simply wary of wasting time, there is a better option to cancel your EDF Energy contract. With DoNotPay, you can cancel in three easy steps:

  1. Log-in to DoNotPay and search for the Manage Subscriptions product.

  2. Provide the name of the subscription service you want to cancel.

  3. Provide your account details such as email address and username.

After you've sent in your information, DoNotPay will handle all the red tape and make sure everything is cancelled appropriately. We’ll even fight to get you a refund if possible.

Other Subscription Cancellation Services from DoNotPay

There are all sorts of different tools you can use at DoNotPay, especially if you're having a hard time cancelling a service. With DoNotPay, you can cancel the following and more:

More Helpful Tools to Save Time and Money

Going well beyond help with cancellations, DoNotPay is the ideal assistant that you can use in a wide range of situations. A small sample of other DoNotPay services includes:

With so many different ways to resolve everyday problems, DoNotPay always has you covered.

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