How to Contact Asurion Customer Service in a Flash

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Contact Asurion Customer Service the Easy Way

Customer service is a pain to deal with, and that's something everybody is aware of. Calling any customer service department usually results in a long wait time in the phone queue. Sometimes, this can mean hours of waiting on hold just to get an answer to your question, or a solution to your problem. There is a way to skip the queue though, so how do you manage that with department?

The answer to that question is simple: DoNotPay. This service can help you skip the phone queue for customer service at over 10,000 different companies. They'll do all the waiting for you, so you can just sit back and relax.

Asurion Support Contact Number and Email

Since is an insurance company to get replacement phones, there are different numbers to call depending on where you bought your current phone. Asurion is currently partnered with AT&T and Verizon. Here are details on their :

Asurion FAQ SiteAsurion FAQs
Asurion AT&T Support Number(888) - 562 - 8662
Asurion AT&T Support PageAsurion AT&T Customer Support
Asurion Verizon Support Number(888) - 881 - 2622
Asurion Verizon Support PageAsurion Verizon Customer Support

Asurion used to partner with Sprint, but no longer does as of October, 31, 2021.

Find Quick Help for Your Asurion Problems

Sometimes it's easier to get an answer to your problem if you go public with it on social media. Usually, Facebook or Twitter is the best place to post a question, as most companies utilize these websites. Companies don't want a bad online image, so they may respond to a problem fairly quickly on social media.

Asurion Corporate Address

Asurion's headquarters are located at 648 Grassmere Park Suite 300, Nashville, TN, 37211. While having the address may not be useful in most scenarios, it is useful if you plan to take the company to court. If a company wants to refuse to help, one of the best things you can do is at least get compensation for it.

Can I Send demand letters to Asurion If They Refuse to Help Me?

Yes, you can send demand letters to Asurion if they refuse to help you. Customer support is frustrating to deal with, and Asurion is no exception. Luckily, DoNotPay can help you take an unhelpful company to small claims court. Get compensation for the issues they don't want to fix.

Here's how DoNotPay helps with the process:

  1. DoNotPay generates a demand letter you can send to Asurion to try to settle things out of court.
  2. If unanswered, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
  3. After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
  4. You will then serve Asurion, which will tell them that they are being sued. You should also specify a reason for which you are suing them.
  5. Finally, show up in court! DoNotPay will provide a script you can use before the judge.

Common Reasons People Contact Asurion Support

There are several reasons people contact Asurion's customer support department, with the most common reason being a replacement phone for one that's been damaged or destroyed. A lot of questions can be answered by visiting Asurion's FAQ web page though.

Some common questions include:

  • How to file a claim
  • What replacement phone may be received
  • How to cancel a plan
  • What damages are covered in a plan
  • What to do with an old device
  • How long you have to file a claim
  • The deductible amount for a replacement phone

While these questions can be answered by visiting the FAQ page, filing a claim still means calling Asurion's customer service line. Keep in mind that you need to call the phone number Asurion has for the company you've purchased your phone from.

Contact Asurion the Easy Way With the Help of DoNotPay

Instead of jumping in a phone queue for a long time just to get an answer to a question, or a solution to a problem, it's easier to let DoNotPay do the waiting for you. Just take advantage of their Skip Waiting on Hold product. They'll dial the customer support number, wait on hold, and then transfer the call to you when a representative is on the line. They can do this for over 10,000 companies, including Mojang, Amazon, Walmart, Ubisoft, Rockstar, and Marriott!

Here's how you can use DoNotPay to skip Asurion's phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

What Else Can DoNotPay Do?

If the Skip Waiting on Hold product isn't enough for you, then maybe one of DoNotPay's many other services will keep you interested.

Aside from helping you skip the customer service phone queue, DoNotPay can also

There's almost nothing DoNotPay can't do, so take advantage of the company while you can.

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