Reach Ashley Furniture Customer Service in No Time

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Do You Need to Contact Ashley Furniture Customer Service? Here’s the Easy Way!

Ashley Furniture has some great options. You might be decorating your living room or replacing your dining room furniture. It's possible your little one is ready for their first big person bed, and you need all the pieces for a bedroom.

However, if there's ever a problem with a piece of furniture or a salesperson, you might need to reach out to to get a resolution. It can be challenging to find the right phone number, and waiting on hold is the worst. DoNotPay might be able to help you circumvent some of the hassles when trying to reach customer service.

Ashley Furniture Support Contact Number and Email

You don't want to spend an hour trying to chase down the right phone number when you're trying to call or send an email only to have it bounce back. You need the correct information now.

Here's the current information for Ashley Furniture:

National customer service phone number(866)436-3393
Online chat with customer serviceAshley Furniture Support Chat
Customer service emailN/A

Where Do You Find Immediate Help for Ashley Furniture Customer Questions?

Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. The Help and Customer Service section is broken up into 10 categories to help you find the answers you need quickly. These are:

  1. Delivery tracking
  2. Order history
  3. Find store locations and hours
  4. Frequently asked questions
  5. Customer privacy preferences
  6. Delivery delays
  7. Cancel my order
  8. Pre-delivery tips
  9. Mattress program
  10. Replacement parts

Ashley Furniture Corporate Address

Sometimes, you can't get an issue resolved no matter how hard you try. You might want to send a letter to the corporate offices of Ashley Furniture. Here's the address to save you some time and aggravation:

Ashley Furniture

1 Ashley Way

Arcadia, WI, 54612

If Ashley Furniture Refuses to Help Me, Can I Send Demand Letters To Them in Small Claims Court?

If you're unable to get a resolution from Ashley Furniture, you might want to send them a demand letter before taking them to small claims court. The DoNotPay app can generate all the paperwork you need for a demand letter and to file a suit against Ashley Furniture in small claims court.

Ashley Furniture Executive Team

When you need to send a demand letter or a general letter to the Ashley Furniture corporate offices, it's always best to address it to a member of the company's executive team.

Here's a look at a few of its members:

  • Chief Executive Officer and President: Todd Wanek
  • Senior Vice President Ashley Homestores: Kurt Haines
  • Vice President of Sales: Jerry Jones

Some Common Reasons for Contacting Ashley Furniture

Ashley Furniture customer service receives many calls each day. You might wonder if you missed your topic on the help page or do you really need to contact customer service. In fact, you might prefer talking to a live person instead of looking up the answers on your own. Some reasons for you to contact Ashley Furniture customer service include:

  • Problem with a delivery
  • Delayed delivery
  • Received the wrong furniture
  • Furniture is the wrong color
  • Manufacturer defect
  • Issues with your credit account
  • Problem with a delivery person or a salesperson
  • Problem in a store

Get in Touch With Ashley Furniture Customer Service Using DoNotPay

Whether you're having a problem with a delivery or an issue with a piece of furniture you've already bought, Ashley Furniture customer service is almost always the best way to get problems resolved. But who wants to wait on hold for the better part of an hour to talk to someone? Not you! You can use the DoNotPay app as your own secret weapon.

Here's how to get started/Here's how you can use DoNotPay to skip Ashley Furniture's phone queue:

  1. Open your web browser and sign up for DoNotPay.
  2. Type in Skip Waiting on Hold and select the product.
  3. Search for the company you'd like to call.
  4. Click on the name of the company and have us do the work for you.

That's it! DoNotPay will let you know the someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help Resolve Customer Service Issues for Any Company

After you're done contacting Ashley Furniture customer service, you'll be thrilled by how easy DoNotPay made the experience. The good news is that the DoNotPay app can help you reach out to more than 10,000 businesses.

Here are a few to start you out with:

What Else Can DoNotPay Do?

The DoNotPay app was designed with you in mind, and it can help you with a treasure trove of big and mundane tasks. You can start with a look at a few of them:

Contact Ashley Furniture customer service with DoNotPay today.

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