Contact AOL Customer Service

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Contact AOL Customer Service the Easy Way With DoNotPay

Contacting customer service for any company can be very difficult. Extremely long wait times on the phone, phone-trees with seemingly endless robots, and difficulties connecting to an actual representative all contribute to this issue and result in time wasted. Trying to get support for a problem is a time commitment that no one wants to make, but sometimes it's necessary, especially when it comes to personal things like your email and instant messaging.

AOL is a company that offers a wide variety of services for users via the Internet.

Some of the most popular features include:

  • Instant messenger
  • Email
  • AOL video
  • News
  • Video search
  • Weather
  • MapQuest

If you need to contact for issues related to your AOL account or its features, DoNotPay can help you skip the wait and fix your problem fast.

AOL Support Contact Number and Email

has many different resources to help customers depending on their type of issue. They also offer services that are exclusive to paid AOL members. Explore the categories below to see which contact method is best for you.

Signing Up for AOL

  • Phone: 1 (800) 827-6364
  • Monday - Friday: 8 a.m. - 12 a.m. ET
  • Saturday: 8 a.m. - 10 p.m. ET
  • Not available on Sundays

Account Support

  • Phone: 1 (800) 827-6364
  • Monday - Friday: 8 a.m. - 12 a.m. ET
  • Saturday: 8 a.m. - 10 p.m. ET
  • Not available on Sundays

Password Reset

  • Phone: 1 (800) 827-6364
  • Available 24/7

Technical Support - Paid Customers Only

  • Phone: 1 (800) 827-6364
  • Available 24/7

Netscape ISP Account and Billing Support

  • Phone: 1 (866) 541-8233
  • Monday - Saturday
  • 8 a.m. - 8 p.m. ET
  • Not available on Sunday

Customer Service in Spanish

  • Phone: 1 (866) 885-5117

AOL TTY Service for the Deaf or Hard-of-Hearing

  • Phone: 1 (800) 759-3323
  • Must have TTY-enabled equipment to call

Live support via chat on AOL Live is also available to paid AOL members.

Additionally, there's an AOL Help Center where you can look at articles and see if your question has been previously answered/your issue has been previously solved.

AOL Corporate Address

Having the AOL corporate address on hand is helpful in the case that they won't help you with your problem or properly communicate with you. You then have the ability to write a letter directly to the corporation or visit the office if you have the ability to.

AOL Corporate Address770 Broadway, New York

NY 10003

Phone Number(212) 652-6400

If you contact AOL through their corporate address and they still aren't giving your issue the attention it deserves, DoNotPay can help you send demand letters to them in small claims court through four simple steps:

  1. DoNotPay generates a demand letter you can send to AOL to try to settle things out of court.
  2. If unanswered, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
  3. After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
  4. You will then serve AOL, which will tell them that they are being sued. You should also specify the reason for which you are suing them.

The last step of the process is showing up in court. DoNotPay will provide you with a script you can use before the judge to make the experience as stress-free as possible.

Get in Touch With AOL Customer Service Quickly and Easily With DoNotPay

DoNotPay can help you get in touch with without wasting any of your own time.

Here's how to do it:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you'd like to call.

  4. Click on the name of the company and have us do the work for you.

DoNotPay will call the company and wait in the phone queue on your behalf. Stay by your phone because DoNotPay will notify you as soon as someone answers your call! This saves you the time of endlessly waiting by the phone, allowing you to dedicate your time to the things that really matter.

DoNotPay Can Help You Get in Touch With Over 10,000 Companies Fast

Customer service for nearly every company is a hassle to deal with. If you're experiencing issues with companies other than AOL, DoNotPay can help you get in touch with them quickly to get your issues resolved. The wide variety of companies DoNotPay offers assistance for includes:

What Else Can DoNotPay Do?

Getting you in touch with customer service is just the beginning of what DoNotPay can do. Explore the links below to learn how DoNotPay can help solve your everyday issues!

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