How to Reach American Home Shield Customer Service in a Flash

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Hwo to Contact American Home Shield With Ease Using DoNotPay

is a warranty company covering appliances and fixtures at home. If you wish to contact the company, various methods are available online and via phone. Unfortunately, you will not start by talking to a live human American Home Shield customer service agent. If you finally use the option to talk to a human agent, you may have to wait for a long time before you get to speak to them.

Fortunately, DoNotPay has a robot dial system that dials the number for you, goes through the options, and connects you with a human customer service agent. In this article, you will learn the traditional way and the simpler, faster route of using DoNotPay.

American Home Shield Support Email and Contacts

You can for a complaint or ask questions. Depending on the method you pick, the time taken for the service to respond to your queries may differ. This service does not have a call-back feature. It would be best to hold online until you get someone to talk to you. As for the email, it may take several days before you get a response. However, it is ideal for queries where you need to attach evidence.

When contacting customer service, be sure to provide the policy number you seek help with if you are not making a general query. The table below shows the contact information for American Home Shield.

How to Get Quick Help From American Home Shield

If you need to get your issue sorted quickly, consider any or all of the options below. Start by checking the company FAQ page. In the case of American Home Shield, the FAQs are at the bottom of the homepage. Check and implement the solution given.

You can also post your complaints on any of the social media handles. They include Facebook and Twitter. The company responds faster to public posted complaints than private ones. The larger the audience that sees your complaint, the more likely you will have your issue resolved faster. You may follow public postings with a direct private message to provide specific information and evidence to support your case. If it is related to the warranty, provide the warranty number.

American Shield Corporate Address

Here is the American Shield Corporate address.

Address889 Ridge Lake Boulevard

Memphis, TN 38120, United States

Phone Number901-537-8000
Fax Number901-537-8005

You may need to use these addresses if you consider suing the company for not solving the issue you had and have to address the demand letter or serve the company. You can also reach their corporate office if the customer service does not respond to your complaints.

If American Home Shield Does Not Help, Send Demand Letters To Them in a Small Claims Court

If you feel that the company wronged you and did not take responsibility for its mistakes, you can send demand letters to it in a small claims court for a settlement. DoNotPay can help you through the process as follows.

  1. Use DoNotPay to create a demand letter requiring the company to make payments for the problem you have highlighted.
  2. If the company does not respond, send demand letters to it in a small claims court. DoNotPay provides you with the forms required for the process.
  3. Make an official complaint at the small claims court.
  4. Serve American Home Shield with the court summons using the address above. Be sure to explain the reason for suing the company.
  5. Show up on the court. DoNotPay will provide a script to present your case in front of the judge.

Why Would You Contact American Home Shield?

There are several reasons you may want to contact the American Home Shield.

Here are a few.

  • Inquiring about the services and products
  • Making a claim when an insured risk occurs
  • Complaints about an error that you noticed in your warranty or other covers.
  • Suggesting a service offered by the company.

DoNotPay Makes Contacting American Home Shield Fast

When contacting American Home Shield, there could be several people in the queue, meaning that you will have to hold out for some time before you can reach a human customer service representative. Other times, you may get confused about the dial options availed before you reach a human representative.

With DoNotPay, you do not have to waste time waiting on hold until you get assisted by a representative. It calls and holds for you. Then, when the call finally reaches customer service, DoNotPay notifies you so that you can explain your needs.

How to Skip the Phone Queue at American Home Shield With DoNotPay

  1. Open your browser and join DoNotPay.

  2. Type in Skip Waiting on Hold and select your preferred product.

  3. Search for the company you'd like to call.

  4. Click on the name of the intended company and let us do the rest.

Skip Waiting on Hold Across 1000+ With DoNotPay

Are you finding it hard to reach customer service in any other company? DoNotPay can help. We cover many companies across the USA to ensure that you get your problem solved without holding out and wasting time. Check our product page for a list of covered companies. Below are some popular ones.

You Can Do Much More With DoNotPay

DoNotPay is your one-stop shop for all tasks that may take some time or lots of work. The app can help you accomplish the tasks below.

Are you having problems contacting American Home Shield or any other company? Sign up and let DoNotPay hold up the telephone queue for you.

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