How to Reach Adidas Customer Service Agents Without Waiting on Hold

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Contact Adidas Customer Service the Easy Way

Adidas is a German multinational corporation that designs shoes, sportswear, workout clothes, and other accessories. It’s an incredibly popular company across the globe, and the second largest — after Nike. Their shoes often utilize rubber and canvas to make them light and more suitable for athletes.

Just like in most other big companies, Adidas customer service can sometimes frustrate you by making you feel helpless. Several customers have expressed their mixed reactions about the company’s customer care, where they got served well at one point and received a rude response in another chat.

The best way to avoid a long wait on your call to Adidas and to get help quickly is by using DoNotPay.

Adidas Support Contact Number and Email

Most people through mobile or chat. Unlike most companies, Adidas supports WhatsApp chat, which makes it easier to track and access your conversation on your mobile.

Some of their contact details are:


Bot SupportAvailable 24/7
Chat SupportAvailable 5:00 am – 8:00 pm PT, Mon-Sat

or Call: 1-800-982-9337 available 5:00 am – 8:00 pm PT, Mon-Sat


Investor Relations

Physical Address

World of Sports

Adi-Dassler-Straße 1

91074 Herzogenaurach


How To Find Quick Help for Your Adidas Problems

Although many people like Adidas products, their customer support isn’t good. They do pick up their phones and respond to chats quickly. However, they rarely submit to the customer’s requests, especially when it comes to refunds.

There are several complaints from customers about products being overvalued or lost during shipping. However, when these customers called to ask for refunds, customer care didn’t honor their requests.

Therefore, the best way to contact them is through social media. Exposing them on social media can prompt them to respond to your queries.

Here’s how to get a prompt response on social media.

  • Post your complaints on their most recent social media posts with lots of views
  • Show the validity of your claims by explaining well or using pictures
  • Post on a platform with a large audience

If Adidas Refuses To Help Me, Can I Send Demand Letters To Them in Small Claims Court?

If you feel that you’ve been wronged and Adidas is refusing to own up to their mistake and pay what they owe you, you can send demand letters to them in small claims court. Here’s how DoNotPay helps with the process:

  1. DoNotPay generates a demand letter you can send to Adidas to try to settle things out of court.
  2. If unanswered, you will then fill out the court forms. DoNotPay helps you with this and provides you with enough copies.
  3. After that, you can file an official complaint with the court. DoNotPay will guide you through the process step by step.
  4. You will then serve Adidas, which will tell them that they are being sued. You should also specify a reason for which you are suing them.
  5. Finally, show up in court. DoNotPay will provide a script you can use before the judge.

Get in Touch With Adidas Customer Service Using DoNotPay

reps can be frustrating, especially since they’re incredibly unpredictable. Sometimes you might find a hospitable agent and other times your calls land on someone who’s eager to dismiss you.

But using DoNotPay, you don’t have to worry about waiting to get help. You just make your call and let DoNotPay hold the phone for you. This way you can save time and get to speak to a proper agent every time.

Here’s how you can use DoNotPay to skip Adidas phone queue:

  1. Open your web browser and sign up for DoNotPay.

  2. Type in Skip Waiting on Hold and select the product.

  3. Search for the company you’d like to call.

  4. Click on the name of the company and have us do the work for you.

That’s it. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

DoNotPay Can Help Resolve Customer Service Issues for Any Company

Struggling to get a hold of customer care from another renowned company in the US? You don’t need to worry, DoNotPay can show you the tips and tricks to get through faster.

Read the articles below to find out what ways DoNotPay can recommend for you to reach out to these companies

What Else Can DoNotPay Do?

DoNotPay also helps people get the assistance they need using large company products and services. In addition, you can also file a complaint against your landlord or employer using DoNotPay easily.

Read the articles in these catalogs to find out more

Although Adidas picks up their calls and responds to texts, you might get frustrated by their poor customer service. But if you want to make calls until you get the assistance you need, use DoNotPay’s Skip Waiting on Hold product to avoid waiting on hold.

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