Get Wickes To Take Your Complaints Seriously — Here's How

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Get Wickes To Take Your Complaints Seriously — Here's How

Wickes is a British company that sells home improvement products. The company has been in business for over 100 years and operates a chain of stores throughout the United Kingdom. In the past, customers have complained about the quality of the products and service they received from Wickes. If you need help with handling , DoNotPay can help. DoNotPay is an online lawyer bot created by Joshua Browder, a Stanford graduate, to help people contest parking tickets and other minor issues. The program has now been expanded to cover more than 250 types of complaints, including those against companies like Wickes. DoNotPay helps you draft letters and even navigate the often difficult complaint process. It's an invaluable service that can take the hassle out of complaining and help you get the resolution you deserve.

How to Make a Complaint to Wickes

If you have had a bad experience with Wickes, whether it is a faulty product or poor customer service, you may be wondering how to make a complaint. The Wickes customer service team is available to help with any questions or problems that you may have. You can make a complaint through the following means:

  1. Visit the Customer Services page on Wickes' website
  2. Sending an email.
  3. Calling Wickes support.
  4. Getting in touch with Wickes (UK) on Twitter
  5. Sending an email to the Managing Director (Simon King)

If you don't find substantial help through any of these means, DoNotPay can seamlessly help you handle . Our bot can help you draft a letter and even file a complaint with the company if you're unhappy with their response.

How to Reach Wickes Customer Support
WebsiteContact Us
EmailSend A Message
Online Contact FormFill Out Form
Phone Number0330 123 4123

Alternative Ways to File a Complaint Against Wickes UK

If you have tried to handle Wickes customer complaints through their support channels but have not received a satisfying response, there are other ways to make your complaint heard. One way of lodging a complaint is by visiting the Trading Standards page of the UK government's website. There are also alternative ways that can help you handle Wickes customer complaints. These include

ADR Schemes

ADR stands for Alternative Dispute Resolution. An ADR scheme is a channel for resolving disputes and does not involve going to court. This channel would be useful when you want a faster resolution to your case and want to save money in the process. If you have tried to handle Wickes customer complaints through the customer service channels and aren't satisfied with their response, it is worth considering ADRs. This is because ADR can help you resolve your dispute with a company legally, but out of court. Here are some common forms of ADR:

  1. Arbitration: A process where an arbitrator will guide both parties into a cohesive resolution.
  2. Mediation: Mediation involves one person representing each party in the dispute, while they approach the dispute with the aim of reaching an acceptable settlement.
  3. Binding: This allows you to get help or advice from an expert who will help both parties reach an amicable agreement.
  4. Consultation: Consultation involves both parties approaching a neutral expert who will listen to each party's side of the story and make an objective decision.


The Consumer Rights website of the Financial Ombudsman Service provides another easy way to make a complaint against Wickes UK. An ombudsman will help you resolve several disputes, and the information that they collect is held confidentially. The Ombudsman Service provides a complaint form that you can use to lodge complaints against Wickes UK. Here are some benefits of using the Ombudsman:

  • They are independent and have no affiliation with Wickes UK
  • Their decisions can be legally binding
  • Their services are free
  • They hold information confidentially
  • Impartial arbitration
  • Speed and efficiency

Small Claims Court

Small Claims Court is a dispute resolution method that is used when the value of your claim is below £10000. This method will be useful if you are looking to settle your dispute with Wickes UK quickly or if you want to save money in the process. One of the key benefits of small claims court is getting assistance with aid. DoNotPay can also help you with tackling complaints at small claims court by sorting out the various processes you may have to go through. If you feel that Wickes has not handled your complaint properly through one of these means, DoNotPay can help you resolve any in an easy, fast, and efficient way.

Get Any Customer Service Issue Resolved With DoNotPay

One of the most frustrating things in life is dealing with customer service. From trying to navigate a complex phone tree, to getting transferred multiple times and never speaking to a live person. No one likes to have to call and talk to someone about a problem they're having, but it's sometimes unavoidable. That's where DoNotPay comes in; it's a virtual lawyer service that helps customers get any customer service issue resolved quickly and easily. Aside from helping you with Wickes customer complaints, DoNotPay can also help you handle complaints in these companies:

What Else Can DoNotPay Do?

DoNotPay will help you handle , as well as help you contest a host of other issues such as:

If you've ever had a bad experience with a company, you're probably familiar with the frustration of trying to get help or resolve the issue and you might even feel like giving up. Fortunately, DoNotPay can help you manoeuvre through these company complaints stress-free. If you have an issue with Wickes, let DoNotPay help you handle any Wickes customer complaints.

Want your issue solved now?