Why Is HelloFax Taking So Long to Send? — Here's What to Do

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Why Is HelloFax Taking So Long to Send? — Here's What to Do

Fax machines are obsolete technology, but many offices still make use of them. While they're outmatched by most modern tech, they do have their niche uses, particularly when it comes to keeping information secure. Like most of the world, though, you probably don't have a fax machine just sitting around, but you might still need to fax.

HelloFax exists to help you solve that problem, letting you send and receive faxes without an actual fax machine. While that's convenient, you might find yourself asking, "?" at times. DoNotPay can help you figure out why and what you can do about it.

What Is HelloFax?

As explained, HelloFax allows people to send and receive faxes without using a fax machine. This isn't too complicated given that faxes are, in many ways, simply low-tech emails. When you get a fax on your line, it gets sent to your inbox. In the same way, you can also use HelloFax to send files to a fax machine to print out.

It's convenient and cost-effective compared to purchasing a whole fax machine, so plenty of people are turning to options like this instead of having a separate machine.

How Long Does It Take HelloFax to Send a Fax?HelloFax advertises itself as efficient in sending and receiving faxes. While this is typically true, it is not always the case. Faxing speed can depend on several factors, including the size and volume of files you're faxing, your internet connection, the recipient's connection, HelloFax's server status, and more. Any number of things could slow down your faxing.

In general, you can expect most faxes to send within a few minutes. However, slower days are possible, but it's unlikely to take more than an hour for a fax to send. If it does, you have a serious problem on your hands.

Can You Get HelloFax to Speed Up?After sending your fax, the issue of how long it takes to send is out of your hands. There's no way to speed up the process after you send, so you have to be patient. This isn't an optimal answer, but it's all you can do while still using HelloFax. However, it isn't your only option, with DoNotPay being one means of solving things.

Can You Complain to HelloFax About Slow Service?

If you're consistently having slow sending or undelivered faxes with HelloFax, you certainly can complain to them. Before doing so, though, check to make sure the problem isn't on your end with some quick troubleshooting:

  1. Check your internet connection.
  2. Identify if the issue is sending to one fax machine specifically or all machines.
  3. Determine if this happens with any file size or just large ones.

If none of this seems to be a problem for you, contact HelloFax to complain about their service speed. Depending on the issue, they might be able to fix something on their end to speed up your service. However, there is no guarantee they'll help you. If that's the case, you might consider using DoNotPay to escalate the situation and resolve your issue for you.

DoNotPay Can Help You Send Faxes Without Third-Party Services

If you're having a problem with HelloFax and can't solve it on your own, DoNotPay can help you out. Instead of relying on HelloFax, we can send your faxes for you in a similar and even more efficient manner.

Follow these few steps to get us started, then we'll do the rest:

  1. Upload the file or snap a photo.
  2. Enter the fax number you want to send it to.
  3. DoNotPay will automatically fax the file on your behalf and notify you with a confirmation once it's complete!

And that's it! We'll handle anything else after that. Remember that you can do this as much as you want, and it's all covered by the same flat fee you pay for all DNP services. In terms of bang for your buck, it's pretty much impossible to find a better deal.

DoNotPay Can Help With Lots of Companies

DoNotPay helps you deal with companies other than HelloFax, too. We've contacted all sorts of businesses and institutions over the years to make them handle problems ranging from slow service to false information on credit reports. Some of our success stories come from places like:

  • Experian
  • FormSwift
  • LifeLock
  • Equifax
  • Fastweb

If there's a company out there that's making your life harder, let us deal with them on your behalf. Just give us a try to see how much we can help you in all your company-based conflicts.

What Else Can DoNotPay Do?

If you've already answered your question “,” DoNotPay can still help you out. We offer a ton of other services to the people who use our app, including:

No matter what you're dealing with, DoNotPay can help you get what you need and what you deserve. Join DoNotPay today to fax in the comfort of your home effortlessly!

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