What Is MetroFax? Is It the Best Option for You?

Online Fax What Is MetroFax? Is It the Best Option for You?

Is MetroFax the Best Service for Your Faxing Needs?

Everyone knows that to handle business effectively, you will need to have easy access to a fax machine. It is the fastest way to send information from one company to another. Therefore, there are companies that offer faxing services, like MetroFax. Are you wondering, "What is MetroFax?" DoNotPay has the answer. We can’t tell you whether MetroFax is a wonderful service for your business or not. We can also fill in all the difficult-to-find information about how to use MetroFax's services.

What Is MetroFax?

It is always a good idea to know who you are dealing with when considering a faxing service. If you're curious about who owns MetroFax, the answer is Consensus Cloud Solutions.

As a company, MetroFax has been in business since 1997. At first, their goal was to provide reliable internet services through both wired and wireless portals. As things moved forward for their business, they set out to find a solution for easy ways to help businesses send fax.

In 2005, the company focused solely on its faxing service to simplify sending fax for all who want to use it. They promise that with their help, you can send a fax from anywhere using your mobile device, email, or web browser.

The biggest selling point is that you will not need to have a fax machine attached to your devices to use their services. You simply need to download the app on your Android or iPhone, log in, or email what you wish to send.

How Does MetroFax Help You Send a Fax?

Are you curious about how to send metro fax? Honestly, the process seems quite simple. However, it depends on what you are sending, since there is a limit on the number of documents you can include at one time, and in one fax.

For instance, to send a fax online, you will need to:

  1. Login
  2. Attach Files (10 maximum)
  3. Enter the Recipient Number, Subject, and a Cover Page
  4. Select Send

If you're receiving a fax, you will need to:

  1. Login
  2. Go to View Faxes
  3. Select the Fax You Wish to View

The process sounds simple enough for most people to be able to do it. However, some people may not feel that it is worth the cost, especially if that person is the owner of a small company.

How Much Does the MetroFax Service Cost?

The MetroFax service has options for you to consider. There are three packages available based on the number of faxes you expect to send each month and how often you wish to pay. If you are simply trying out the service, you can pay per month. If you're already committed to using it, you can also pay annually. Their plans include:

         Plans                             Features
The Essential
  • $11.95 monthly/$119.52 yearly
  • You can send or receive up to 550 fax pages per month
The Best Value
  • $14.95 monthly/$149.52 yearly
  • You can send or receive up to 1,050 faxes per month
The Professional
  • $37.95 monthly/$379.56 yearly
  • Send or receive up to 3,000 faxes per month

With every plan option, there are some features that you may enjoy. They include:

  • Convenient Fax Options
  • Multiple Recipients
  • Multiple File Formats
  • App Access
  • Toll Free Fax Number
  • No Contracts
  • No Hardware/Software Cost
  • Multiple User Accounts
  • Online Storage
  • Personal Address Book
  • And More

If you have any questions about the MetroFax service, you can visit their support page. Once you ask your questions, someone will contact you with an answer soon.

Is Exceptional Service Guaranteed by MetroFax?

If you are wondering how secure is MetroFax, you may be happy to know that they offer a secure, encrypted faxing service that comes with your own private fax number. However, it may lack some things that you feel are important for your privacy and for usability. For instance, it does not have:

  • International Fax Numbers
  • Digital Signature Tools
  • Two-Factor Authentication
  • HIPAA Compliance

Therefore, when considering how safe is it to use MetroFax, we feel it could be fine for most things, but not secure enough for sensitive information. This could be a big downside for some customers when taking care of their business faxes. Beyond the lack of outstanding security, there are some people who have signed up for the free 14-day trial only to be denied the ability to cancel it, according to Reddit. This is a little strange considering the MetroFax website appears to have several support options, including:

Contact MetroFax using this information:
Email SupportSend an email
Chat Support/Online FormLive Chat
Phone number866-448-0047

If you have signed up for the free trial, you may need to try each of these options to get your subscription canceled or file a complaint with the BBB. If you have not signed up for a free trial and want to find a better way to send your faxes, DoNotPay is here for you.

DoNotPay Can Also Fax Your Important Documents

As the world's first online robotic lawyer group, DoNotPay offers a variety of secure services for you and your business. Only one of which is online faxing. Our process is simple and secure. Simply visit DoNotPay online and sign in to your account. Then all you need to do is:

  1. Upload the file or snap a photo.
  2. Enter the fax number you want to send it to.
  3. DoNotPay will automatically fax the file on your behalf and notify you with a confirmation once it's complete!

 

That's it! All you have to do from there is wait for the secure replies to come in.

Other Big Company Reviews by DoNotPay

There are a lot of big companies out there. Each one claims to simplify your life and keep your secure information private. However, we all have to wonder if they can really keep you safe in the online world. To protect you and your privacy, DoNotPay works hard to stay up to date on what's good or bad about these companies.

Some companies we have reviewed include:

You can read each of these reviews or one of many others on our DoNotPay website. While there, you should also check out some of our other services.

Other Things DoNotPay Can Help You Get Done

Helping you understand what is MetroFax as a service is just one thing that DoNotPay can do for you. We can also help you:

Using any of these services is as simple as 1, 2, or 3. To get started, you only need to visit DoNotPay online.

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