Get The White Company To Take Your Complaints Seriously

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Get The White Company To Take Your Complaints Seriously

The is a daring investment that has been making and retailing fashionable products, principally in white. The company was formed as a mail order service in 1994 and has grown into a multimillion business service in the UK and internationally.

The White Company has 61 stores in the UK dedicated to retailing durable products of premium quality. The company has been the go-to retail destination for customers craving affordable and luxurious items bound to form an intimate part of their homes.

The White Company is concerned about your shopping experience and has an active customer service and help department. However, for one reason or another, you may not know how to file a complaint against the White Company but worry not since DoNotPay is here to help.

How to Contact the White Company to Lodge a Complaint

There are several ways you can contact the . These are:

  1. Phone Call

This is the quickest way to contact the White Company and relay your complaint. By calling them, you get live access to a customer service agent giving you their complete attention. If your complaint is urgent, you had better call the company on 020 375 89 222.

There are two downsides to calling the White Company. The first is that the company lines are not in operation 24/7. Their working hours are:

  • Monday to Friday, 8:00 am to 10:00 pm.
  • Saturdays, 9:00 am to 5:00 pm.
  • Sundays and public holidays, 10:00 am to 4:00 pm.

Secondly, you will have to cater for the call charges. Usually, calling a company's customer service department involves long durations of waiting on hold which may cost more than you had bargained for. You can try contacting the White Company online through live chat if the cost of calling exceeds your capacity.

  1. Live Chat

Another quick and free way to contact the White Company is through the live chat feature on the company's website. Live chat allows you to reach a member of the company's support team and lodge a complaint within minutes.

To use the live chat option, tap the 'message' icon that is always present at the bottom corner of the ”Contact Us” page.

The live chat option has a similar downside as the “Call Us” option since their support team isn't always available. And operate on the following schedule:

  • Monday to Friday, 8:00 am to 10:00 pm.
  • Saturdays 9:00 am to 5:00 pm.
  • Sundays and public holidays, 10:00 am to 4:00 pm.
  1. Email

Get in touch with the White Company customer services by emailing them through with complete details about your complaint. This is slower than making a call, and you should only consider it if your complaint is not urgent.

  1. Fill Out a Query Form

You can also contact the White Company and communicate your complaint by filling in a query form on the “Contact Us” page. The form requires you to fill in details about your query or complaint, and under your details, you will fill in your email address. Thus, the company will receive your complaint and initiate communication through email.

  1. Post

You can get in touch with the White Company through standard mail. Write a letter containing all the important details of your complaint and address it to:

The White Company

2 Television Centre

101 Wood Lane


W12 7FR

Writing a letter is the slowest means of communicating your complaint to the White Company. A letter will take days before it arrives and will cost you a postage fee. Replies by the White Company will also take days before they reach you. Thus, this is an ineffective method of complaining. Use this method only if your complaint is not urgent.


How to Contact White Company Customer Support
Live ChatContact Us | Help | The White Company UK
Phone Number (Domestic)020 375 89 222
Phone Number (International)+44 (0)20 3758 9222
AddressThe White Company

2 Television Centre

101 Wood Lane


W12 7FR


Let DoNotPay Help You File Your Complaints

Filing complaints against a company can take longer than necessary, especially if the communication lines are not always open or the company takes longer than necessary to respond. Typically, if you have a dispute with a company, you would send demand letters to it in a small claims court, but the process is also lengthy and costly.

DoNotPay understands your predicaments and has developed a fantastic tool to help you file a complaint against any company in four easy steps. By simply signing up on our website, you have access to all the resources you need to file a complaint against a company.

Here's how you can use DoNotPay's Other Customer Service Issues product to file a complaint against the White Company:

  1. Choose the Other Customer Service Issues product.
  2. Select the option that best describes your issue.
  3. Enter the name of the company that you are having a problem with.
  4. Provide us with the details that will help us solve your case.

That's it! DoNotPay will review your request and take the necessary steps to complete it. We'll contact the company for you and make your demands.

Get Any Customer Service Issue Resolved With DoNotPay

Are you struggling with filing complaints against other companies? Do not worry; we work across all platforms and can help you with almost any company you are struggling with.

The list below shows the most common companies we can help file complaints against:

DoNotPay Makes Your Life Easier

Are you struggling with bureaucratic, , or administrative dilemmas? Worry not. DoNotPay understands how overwhelming such instances can be and has developed products to solve all these issues in simple steps.

You can now from your phone, as easily as you can dispute traffic tickets in any city. Here are examples of more services from DoNotPay:

Sign up now and enjoy a life free of bureaucratic, , or administrative dilemmas.

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