File a Complaint Against Village Hotel and Get Refunded

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

File a Complaint Against Village Hotel and Get Refunded

Customer service standards seem to be rapidly declining, with problems arising from a lousy cup of coffee at Starbucks to an inferior product purchased from Hermes. Consumers are continually disappointed by service providers such as CarShield or something as simple as a lunch order from Chipotle.

Even lodging establishments such as Village Hotels are not immune to customer service issues. Most online complaints discuss the need for cleaner rooms, better front desk communication, and improved billing practices. The problem is that many consumers don't know where to turn for help and don't file a complaint, allowing these companies to continue unfair and sometimes unethical business practices.

Fortunately, DoNotPay has developed an automated system that makes it fast and easy to file a complaint so that you can make the company aware of ongoing problems and receive the compensation you deserve. DoNotPay is familiar with dealing with and can help you initiate a claim without wasting time trying to find customer service assistance from hotel staff.

What Is Village Hotels?

are a popular chain of lodging establishments built on the outskirts of large cities and towns in Wales, England, and Scotland. There are currently 33 hotels, separated into black box and legacy style categories. The chain was founded in 1995 and is owned and operated by KSL Capital Partners, a U.S.-based private equity firm located in Denver, Colorado.

Trade names for Village Hotels include:

  • Village Urban Resorts
  • Village Hotel Club
  • De Vere Village Hotels

How To Make Village Hotel Complaints on Your Own

There are several options for filing :


Village Hotels directs customers to an online contact form to file complaints, indicating a team member will investigate the issue and get back to you as soon as possible.

To issue Village Hotel Complaints, you must take the following steps on the online form to receive a prompt response:

  1. Use the drop-down menu to indicate your issue
  2. Select the hotel where the incident occurred
  3. Enter your first and last name
  4. Include your email address and phone number
  5. Provide a detailed message describing the problem

By Phone

The phone number for the corporate customer service line is +44 192 537 7535. You can also call the hotel directly and speak with the property manager to discuss your issue. Use the drop-down menu on the website to retrieve the phone number.

By Post

You can send a Village Hotel Complaint via post to:

Village Hotels, 1st Floor Lakeview 600 Lakeside Drive, Centre Park, Warrington WA1 1RW United Kingdom

How to Reach Village Hotels Customer Support
WebsiteVillage Hotels
Phone Number+44 192 537 7535
Online Contact FormContact Us
Mailing AddressVillage Hotels, 1st Floor Lakeview 600 Lakeside Drive, Centre Park, Warrington WA1 1RW United Kingdom

How to File Village Hotel Complaints With the Help of DoNotPay

We have simplified the entire process, making it quick and easy to get results without the need for frustrating phone calls or unanswered correspondence.

It's as easy as 1-2-3:

  1. Log into our website and select the "Customer Complaints" product.
  2. Answer a few simple questions to give us a better understanding of your issue.
  3. Provide us with any supporting evidence to substantiate your claim.

That's it. DoNotPay will take care of the rest, contacting Village Hotels on your behalf so that all you have to do is sit back and wait for a response. There are no tedious forms to fill out, phone calls to make, or letters to write. DoNotPay can help you resolve the issue so that you do not have to worry about getting aggravated by Village Hotels all over again.

Let DoNotPay Help You Resolve Any Customer Service Issue

DoNotPay has vast experience dealing with many different companies, helping consumers get retribution for unfair or unacceptable service.

In addition to helping you with , we can also help you file:

  1. Virgin Media Complaints
  2. BBC Complaints
  3. Royal Mail Complaints
  4. British Gas Complaints
  5. Tesco Complaints

Our automated system can also help you submit Ofcom complaints to ensure other consumers are aware of ongoing issues with communication providers.

What Else Can DoNotPay Do?

DoNotPay can also help you solve everyday problems that include, but are not limited to:

DoNotPay offers round-the-clock service so that you don't have to wait to make Village Hotel complaints during regular business hours. From the convenience of your home computer, you can initiate a claim, knowing that DoNotPay is with you every step of the way. It has never been easier to get the help you need, eliminating time-consuming contact methods that result in aggravation and unresolved issues.

Want your issue solved now?