ByHow to File PureGym Complaints the Easy Way
A gym membership is a great way to stay active, tone up, or lose or maintain your weight. Finding the right gym can help you enjoy your exercise and stick to your routine. PureGym is a low-cost, great-value health club headquartered in Leeds, West Yorkshire. PureGym has over 300 gyms nationwide. By the number of memberships, it is considered the largest gym chain in the country.
However, with any company of any size, there are going to be occasional problems. If you find yourself needing to file , DoNotPay is here to help.
How to Make a Complaint to PureGym
Are you having problems with an employee or the state of your gym or its equipment? Are you having issues cancelling your membership? Perhaps you haven't received a refund to which you are entitled. Regardless of your issue, there are times to file a complaint.
There are several ways to get in touch with to cancel your membership.
| How to Reach PureGym Customer Support | |
| Send an email | |
| Send a Tweet | |
| Official Account | |
| Facebook Page | |
| Connect on LinkedIn | |
Alternative Ways to a File PureGym Complaint
Sometimes you can go through the appropriate channels and not reach a satisfactory resolution. In that case, you may need to pursue further action.
1. Alternative Dispute Resolution
An alternative dispute resolution (ADR) helps you resolve disputes and avoid court.
The two primary methods of ADR are:
- Mediation - this is when an independent third party 'mediates' between the disputing parties and helps them reach a mutually acceptable outcome
- Arbitration - is a process where independent third party reviews and considers all of the facts of the situation, and then presents a decision that is generally considered binding for one or both parties.
2. Ombudsman
Filing a complaint with the appropriate ombudsman is another option once you have tried to work with PureGym. The ombudsman is an independent evaluator of complaints regarding companies. They are impartial and free. They look at evidence from both sides, but their investigation can take a long time, so you may end up waiting a long time for a resolution.
3. Small Claims Court
If you have exhausted all other paths and have yet to reach a real solution, you may want to try small claims court. £10,000 is the maximum claim you can make. Know that it's very important that you are able to prove that you have made all efforts to reasonably resolve the issues through normal processes first.
Let DoNotPay Deal With Customer Service for You
At DoNotPay, we know how irritating it can be to handle customer service issues. Sometimes member services are not responsive, and you get nowhere. Other times, it just takes too long to go back and forth with a company. Then at other times, they offer an unsatisfactory solution to your problem.
Instead of worrying about or dealing with these possibilities, DoNotPay provides a more straightforward solution. Whatever type of customer service issue you are facing or whatever type of you wish to file, DoNotPay can handle it for you.
We can help you avoid a lengthy, drawn-out process and get the answers you need!
It is very easy to get started filing a complaint with DoNotPay:
- Choose the Other Customer Service Issues product
- Select the option that best describes your issue.
- Enter the name of the company that you are having a problem with.
- Please provide us with the details that will help us solve your case.
Yes, it's that simple! DoNotPay will first evaluate your request, and then we will take the appropriate action to help resolve your issue. We can contact the company and make the necessary demands on your behalf. Our professional approach works to get you the best outcome possible! DoNotPay can help file complaints with any company or organisation, including, but not limited to:
- Chipotle complaints
- Starbucks complaints
- Carshield complaints
- BBC complaints
- Virgin Media complaints
- Royal Mail complaints
- Tesco complaints
- British Gas complaints
- Hermes complaints
- Ofcom complaints
- and more!
How Else Does DoNotPay Help?
Not only can DoNotPay help resolve complaints with any company, but we can also help you with many other problems or concerns, including:
- Getting Airline Flight Compensation
- Help with Standardised Documents
- Get Free Trials
- Negotiate Your Hotel Bill
- Parking Tickets
- Small Claims Court
- Chargebacks or Refunds
No matter the concern, DoNotPay has a simple solution!