The Best Way to File Complaints Against Places for People

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How To Make a Complaint Against Places for People the Easy Way

, is among the leading affordable homes-led placemaking in the UK. The organisation believes that a place works if it works for everyone, so these places are designed for the long-term and with a maintainable value at their core. The company is committed to meeting its clients' needs and is always ready to hear you out whenever you make a complaint.

Their main aim is to ensure that they deal with your complaint promptly, fairly, and politely by working with you to get a solution as soon as possible. They are focused on making you live the life you long for by using commercial ways to deliver social ends. Additionally, they provide you with exceptional kinds of places, including places to live, relax, work out and work, play and think, and much more.

Notwithstanding, navigating their bureaucracy to make a complaint may be a bit time-consuming, and that's where DoNotPay comes in. With just a few clicks, we can help you get your issue resolved in the shortest time possible.

Places for People Customer Support

To get in touch with , you can:

  • Call them

You can call them on 01772 667002. Their lines are open from Monday to Friday from 8 am to 8 pm, exclusive of bank holidays. When contacting them, you should have your house number, property reference number, or postcode ready.

  • Live Chat

To chat with one of their colleagues, click here. They are available on Monday – Friday from 9 am to 5 pm.

  • Online

You may also reach out to them from their website by signing in to your account. From there, you can submit a general inquiry, report a repair, or view your rent account.

  • Letter

You can also write to them to make your complaint or inquiry.

Here is their postal address:

Places for People Group

PO Box 2070,

Preston,

PR5 9BY

  • Email

You can also email them through customerservicecentre@placesforpeople.co.uk.

Ways to contact Places for People Customer Support
Phone number 01772 667002
Live ChatContact Us
WebsitePlaces for People
Emailcustomerservicecentre@placesforpeople.co.uk.
LetterPlaces for People Group

PO Box 2070,

Preston,

PR5 9BY

How To Make a Complaint to Places for People

Places for People has a dedicated team of advisors to handle your complaint.

Here's how to make a complaint to them:

  1. Submit an online complaint
  2. Send an email of your complaint to customerfocusteam@placesforpeople.co.uk
  3. Reach out to their Customer Service Centre
  4. Tell them in person
  5. Message them on social media
  6. Send your complaint to the Customer Focus Team in writing via:

Customer Focus Team

Places for People

PO Box 2070

Preston

PR5 9BY

When contacting them, please indicate:

  1. Your full name, contact number, and address
  2. What went wrong, when it transpired and how did it affect you
  3. Your thoughts on what the organisation can do to put things in order

Once your complaint goes through, the organisation tries to resolve it on the same day they received it. If they can't resolve it within a day, they will acknowledge that they received your complaint within 5 working days.

Ending Your Tenancy at Places of People

If you're unsatisfied with your stay at Places of People or you would want to move out for other reasons, you'll need to give them at least four weeks' written notice as per the tenancy agreement. You can submit the written notice using your online account. You can also email or send the letter to the Business Support Unit mentioning your name, contact details, address, and expected tenancy end date.

  • Address: Business Support Unit

PO Box 2070, PR5 9BY

Tenancies at Places for People run in periodic weeks, and so the next period will begin from the next Sunday following the receipt of your written termination. On the receipt of your notice, they will write to you to confirm the date your tenancy ends. Once they have accepted your notice, you no longer possess any rights to tenancy. The company will check any attempt or request to withdraw the notice on an individual basis, and the decision will be made at their discretion.

Get Any Customer Service Issue Resolved With DoNotPay

Besides , we can also help you to solve any complaints about different organisations, including:

More From DoNotPay

Alongside laying out complaints, DoNotPay can also help you deal with other administrative tasks.

Here's a list of some of those tasks:

Reach out to us today to get more acquainted with our first-class services.

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