Everything You Ever Wanted To Know About the Maurices Return Policy

Item Return Request Everything You Ever Wanted To Know About the Maurices Return Policy

Maurices Return Policy in a Nutshell

If your Maurices shopping haul didn’t go as you expected, don’t worry. You can return the items you don’t want easily, whether you made your purchase online or in store.

DoNotPay helps you understand the ins and outs of the Maurices return policy and make a return request fast and hassle-free. In this guide, we will show you how to place a return request in several simple steps without worrying about the terms of any policy—whether you need to return some items to Maurices, Kohl’s, SHEIN, or Nordstrom!

Maurices Return Policy in Brief

Whether you are unsatisfied with that pair of blue jeans you bought recently or you received a gift purchased at Maurices that doesn’t fit your taste, that shouldn’t stress you out. You can return the item to Maurices with a packing slip, receipt, or gift receipt.


Maurices offers an exchange or a full refund for returned items, as long as they are in good condition.

Maurices Return Policy—Time Limit & In-Store Returns

Maurices adjusted their return policy according to potential store closings. Because of that, there is no time limit for in-store returns. In case you purchased an item in a store that has been closed, Maurices’ return policy stipulates that you can return the unwanted item when the store reopens.

If you don’t want to wait, you can return the product to a Maurices store at another location. They will accept in-store returns for items bought online as well.

Maurices Return Policy—Online Purchases

Though you can return products you purchased online at a local Maurices store, you cannot return the item you bought in store to their online warehouse.

To return the item you purchased online, you have two options:

  • Expedited returns
  • Standard returns

Expedited Returns

If you wish to return the merchandise you purchased online, here is the quickest way to do it:

  1. Make sure that the item you are returning is in good condition
  2. Look for the online order number or contact Maurices customer support to provide you with this information
  3. Pack the item securely and include the original pack-slip with data about the item
  4. Visit Maurices’ Returns page, select the item you are returning, and print the pre-paid return label
  5. Attach the return label to the package
  6. Send the package via USPS or UPS

When Maurices receives the package, they will process your return, and you can expect the refund within 1–4 days of sending the package. They will issue the refund to the same form of payment you used to make a purchase, minus the shipping rate of $5.95.

You can also create an account on the Maurices website and track your shipment. In case there are any unexpected delays with it, you can ask for a delivery refund from UPS, USPS, or any other carrier service via DoNotPay.

Standard Returns

In case you prefer using another shipping method or your return total is under $10, Maurices suggest you return the item in the following way:

  1. Check if the package is in a good state and find the online order number or contact Maurices customer support to provide you with that information
  2. Fill out the return questionnaire you will find on the packing slip and include it in your package
  3. Use Insured Parcel Post or UPS to send your return package to this address: Maurices Returns, 1901 State Rd. 240, East Greencastle, IN 46135

Unfortunately, you will have to wait a bit longer for Maurices to process this type of return—you will receive the refund within 30 days of Maurices receiving the item.

Can You Return an Item to Maurices Yes/No
Via DoNotPay Yes
In person Yes
Via phone No
Via email No
Via the website Yes
By mail Yes

Can You Return Gifts to Maurices?

Yes, you can return a gift to Maurices. To do so, you will need either the original receipt or a gift receipt. If you are returning an item to a store, Maurices offers to exchange it. In case you are returning the gift purchased online, whether it is expedited or a standard return, Maurices will issue store credit to the person who purchased the gift.

Maurices Return Policy Without a Receipt

While you do need a receipt to return the item you purchased, Maurices’ return policy is slightly different when it comes to gifts. If you wish to return a gift without a receipt in store, Maurices will accept it. They can also issue you a store credit for the current price of the product as long as it is in saleable condition.

Use DoNoPay and Return an Undesired Maurices Product in a Couple of Clicks!

Registering on the Maurices website and juggling various pages and policies to find the one appropriate for your return are unnecessarily time-consuming tasks. DoNotPay will make the entire process fast and straightforward. All you have to do is:

  1. Log in to your DoNotPay account in any browser
  2. Find our Item Return Request product
  3. Answer a few questions about your purchase at Maurices
  4. Submit your request

DoNotPay will generate a custom return request within a couple of minutes and send it to Maurices. The return letter will include information about the reason for the return and your preferred resolution—refund or replacement. Our app will also demand that Maurices processes your return by a specific date.

Aside from that, DoNotPay can generate a return label for you, so you can send the item back to Maurices free of charge.

If the Maurices return policy is not the only one you want to understand better, DoNotPay can also help you with return policies of other companies, such as:

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Wait! DoNotPay Can Help You in Many Other Ways

DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.

Check out how our app can assist you in: