How Do I Write a Complaint Against iD Mobile

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Easily Submit and Resolve Your iD Mobile Complaints

If you are looking for a cell phone plan that will not break the budget, there are few companies out there that offer less expensive plans than iD Mobile. Since 2015, iD Mobile has been offering affordable phone plans to families and individuals in the UK. While this company offers lower rates, there are some areas of this business that many customers are not happy about. If you are an and would like to file a complaint with the company, DoNotPay has a quick and easy solution.

What Do Customers Like About iD Mobile?

iD Mobile works off of Three's mobile network. It offers plans that are much less expensive than any of its competitors. The company also has top brand phones that are offered at 20 to 50% less than other mobile providers sell them for. On average, a person can save between £300 to £800 a year on phone plans by choosing iD Mobile. Some of the other things that people like about this company include

  • Offers Wi-Fi Calling
  • Some Phones are 5G capable
  • SIMs-only plans
  • No credit check
  • No contracts to sign
  • Cancel anytime

What Are Some of the Most Common Types of Complaints Made About iD Mobile?

While this company does offer outstanding prices on their products, several people have taken to the internet to express their dissatisfaction with the company as a whole. Some of the most common types of complaints included

  1. Accidentally being double charged for one payment
  2. Poor service areas. The phone will often have problems making and receiving calls
  3. The Internet not working properly
  4. The company has been known to cut service without reason or warning
  5. The company has been accused of not stopping the automatic pay feature when a customer cancels their service.
  6. Bad customer support
  7. Some customers have claimed that they ordered a phone that was never mailed to them. However, the company argues that the phone was delivered through the post.

There are several hundred complaints about this company. However, they continue to stay in business and continue to get new customers every day.

How to Contact iD Mobile if You Have a Complaint

If you want to make a you can contact the company directly. Here is a look at the different ways that you can connect to the mobile phone company.

How to Reach iD Mobile Customer Support
WebsiteHelp and Support
Phone0800 049 2402
PostiD Mobile Ltd.

PO Box 686,

Salford M5 OPA


Most disputes are resolved within five business days. When you contact the company, be sure to include your

  1. iD Mobile phone number
  2. First and last name
  3. Billing address
  4. Debit card number (If you pay with iD Direct Debit)
  5. Details of your complaint and details of what you hope the resolution will be

What to Do If You Cannot Get Your Issue with iD Mobile Resolved on Your Own

If you are having a hard time resolving your issue with iD Mobile, DoNotPay is here to help. With just a few clicks, we can gather all of the vital information about your issue. Then, we can contact iD Mobile on your behalf. We will use our skills to curate a carefully crafted letter that will hopefully get you the results that you want.

DoNotPay Can Help Resolve Your Complaints with Many Other Companies

You can save money, time and effort when you choose to use DoNotPay to resolve your iD Mobile complaints.

Here’s how you do it

  1. Select the Other Customer Service Issues product
  2. Select the option that best describes your issue
  3. Enter the name of the company you have an issue with
  4. Provide the details that will allow DoNotPay to solve your problem.

Ant that’s it! DoNotPay will contact the company for you and make demands for the quick resolution of your complaint.

Not only can we help you resolve your issues with iD Mobile, but our products are also compatible with several other companies. Some of the other ways that we can help you include

DoNotPay is Here to Make Your Life Easier

Helping you resolve your complaints with various companies is not the only thing that we are good at. We have a wide range of products and services to help make your life easier and more convenient. Some of the other services that we offer include

Over the years, DoNotPay has helped thousands of people solve various problems in their lives. And each year, DoNotPay continues to develop more products to help make your life as easy as possible. The list above is only a small sample of the many services and products that DoNotPay has to offer. Feel free to check out DoNotPay’s full list of services to see the many different ways that we can help you today.

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