A Step-by-Step Guide to Making a Complaint Against HyperFund

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A Step-by-Step Guide to Making a Complaint Against HyperFund

HyperFund claims to offer passive investment options and operates on a Multi-Level Marketing (MLM) structure. Affiliates who acquire new users and place them at the top of a uni-level team earn referral commissions.

Ryan Xu launched the HyperFund, and although his website portrays him as a successful entrepreneur and investor, information found online says the opposite, with past, failed cryptocurrency launches popping up in searches.

The Financial Conduct Authority (FCA) is the conduct regulator for over 51,000 financial services firms and financial markets in the United Kingdom. And the Financial Conduct Authority (FCA) warned the public about Hyperfund investments.

However, Hyperfund is not regulated by the Financial Conduct Authority and is targeted at persons in the United Kingdom. So, if you have Hyperfunds complaints, FCA will not be able to help you.But all is not lost; DoNotPay can assist you in recovering the funds that are rightly yours. Use DoNotPay today to .

DoNotPay can also resolves your issue on your behalf for Hermes, Starbucks, Chipotle, Virgin Media, BBC, and Ofcom. We also help you make complaints to companies like Tesco, British Gas, Royal Mail, and CarShield.

How to Make a Complaint to Hyperfund

Although most internet evaluations suggest that Hyperfund has no physical address, customer service is non-existent, and if you chat with them, they never respond; here are the available contacts to :

Ways to Contact Hyperfund Customer Support
WebsiteThe Hyperfund
CEOZijing (Ryan) Xu
Contact Number206-226-1010

Alternative Ways to Resolve Customer Service Complaints

You would want to file a complaint with a corporation for several reasons. Allow the corporation to make things right, regardless of your complaint.

As a result, the first step should be to file a formal complaint with the relevant company.

If the company features an official complaints method, take it and raise your complaint if you need to pursue the subject further.

Assume you're still disappointed with the result. In that situation, you will record a complaint with the Ombudsman or utilize an alternative dispute resolution (ADR) procedure.

1. Filing a Complaint to an Ombudsman

An ombudsman has been assigned to examine complaints of a company or entity. If you've complained to the association and haven't been able to resolve your issue through their complaints handling, you'll be able to record a complaint with an ombudsman.

An ombudsman will examine if the organization takes too long to handle your complaint––typically eight weeks. Some ombudsman will not review old complaints, so check their time frames carefully. If you have recorded a claim, an ombudsman will not explore your matter.

How to File a Complaint with the Ombudsman

To file a complaint, go to the Ombudsman's website; most of them include an online form.

Having copies of any relevant records is good if you need to transmit paperwork.

What Happens After Filing a Complaint?

Before deciding, the Ombudsman will look at the proof displayed by both parties. The process of an ombudsman can take a long time. As a result, you'll get to hold up for a decision.

If the Ombudsman finds your complaint sensible, they will prescribe how to resolve it to the organization. Also, choosing a private ombudsman is legal. They have the authority to make decisions you could not obtain in court.

For instance, if you've lost cash, the Ombudsman can either ask the dealer to apologize or drive the dealer to pay you. If you oppose this idea with the Ombudsman's choice, you can file a claim; however, the courts shall still consider the Ombudsman's decision.

2. Alternative Dispute Resolution (ADR)

It involves settling consumer-trader conflicts outside of court. The government wishes to encourage the use of ADR. Better access to ADR should help all organizations provide the best possible service to their consumers.

The following are some ADR examples:

  1. Arbitration

It could be a process in which an unbiased third party looks at the facts and renders a decision typically binding on one or both parties.

Several well-established ADR programs exist within the UK's regulated businesses. These include:

  • Energy
  • Financial services
  1. Mediation

It is a strategy in which an impartial third party supports disputing parties in accomplishing a mutually satisfactory agreement.

3. Small Claims Court is a Good Option

If you believe a corporation has breached its contract, you might take it to small claims court as a last resort. Before going to small claims court, you must show that you have exhausted all other options for remedy.

In England and Wales, you can claim £10,000, £5,000 in Scotland, and £3,000 in Northern - Ireland in the small claims court.

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Get Any Customer Service Issue Resolved with DoNotPay

DoNotPay can help you with this issue by calling or contacting Hyperfund in any way!

To get started, follow these steps:

  1. Select the Other Customer Service Issues product.
  2. Choose the option that most accurately describes your concern.
  3. Enter the name of the entity with whom you are having issues.
  4. Please include any other information that would assist us in resolving your issue.

That's it! DoNotPay will evaluate your request and take the actions necessary to fulfill it. We'll contact the company on your behalf and place your demands!

What Else can DoNotPay Do?

Filing Hyperfund complaints is just one of many things DoNotPay can help you with. Here are some other services which DoNotPay offers:

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