How to File a Complaint Against Halfords & Get Compensated

Founded way back in 1892, Halfords Group PLC (commonly referred to simply as Halfords) is one of the UK's predominant retailers of motoring and cycling products. Halfords Autocentre, one of three subsidiaries, serves as Halfords's service retail arm, providing Ministry of Transport (MOT) tests, vehicle servicing, as well as maintenance and repairs. The other two subsidiaries include Boardman Bikes Ltd. a cycle retailer and Cycle Republic a bicycle and cycling accessories manufacturer.

Need to resolve Halfords complaints but seem to keep running into virtual dead ends? DoNotPay is your virtual problem solver, allowing you to tackle unfair business practices from the comfort of your couch using nothing more than a smartphone. Don't let being put on hold for half a day discourage you from getting that product or service replaced or getting refunded. Whether you bought a vehicle part, a cycling accessory, and had your car serviced, DoNotPay can help with filing and resolving Halfords Complaints quickly and easily.

How to File Halfords Complaints On Your Own

Like most large corporations, Starbucks or British Gas, these days, Halfords tries its best to refer its customers to its FAQ page. Trying to force people to search for a solution for their problem on a FAQ page or forum is merely a way of not having to deal with customers.

Halfords is a perfect example of a company that tries to steer its customers towards its FAQ page with each click. For example, on its "How to Contact Us" page, it features a big button that says "Back to all FAQs." You have to click a small plus symbol at the top right of the page to find other ways to contact Halfords. That leads you to a page offering four customer service team options:

1. Retail Store Customer Service Team

The Retail Store Customer Service Team is available seven days a week. You can reach a service rep via the following channels

• The quickest and easiest way to reach someone is through live chat. Live chat is open from 8:00 am through 10:00 pm.
• The second best way to contact a representative is via telephone at 0330 135 9779. The phone lines are open from Monday through Friday starting at 8:00 am to 8:00 pm. You can also call on Saturday starting from 8:00 am to 6:00 pm and Sunday starting at 10:00 am to 5:00 pm.
• You also may use the site's store locator so that you can visit a brick-and-mortar location.

2. Autocenter Garages Customer Service Team

The Autocenter Garages Customer Service Team is available seven days a week. You can reach a service rep via the following channels

• The quickest and easiest way to reach someone is through live chat. Live chat is open from 8:00 am through 10:00 pm. You can also access live chat on Saturdays starting from 8:00 am to 8:00 pm and Sundays starting at 9:30 am to 6:00 pm.
• The second best way to contact a representative is via telephone at 0330 135 9779. The phone lines are open from Monday through Friday starting at 8:00 am to 6:00 pm. You can also call on Saturday starting from 8:00 am to 4:30 pm. Phone lines are closed on Sundays.
• You may also fill out a contact form so that a rep may respond via email.

3. Mobile Fitting Customer Services Team

The Mobile Fitting Customer Services Team is available seven days a week. You can reach a service rep via the following channels

• There is no live chat available. However, you can contact a representative via telephone. The phone lines are open from Monday through Saturday starting at 8:00 am to 8:00 pm. You can also call on Saturday starting from 8:00 am to 5:30 pm.
• Another alternative is sending customer service an email at info@tyresonthedrive.com.
• Go to tyresonthedrive for our other mobile departments.

4. Other Halfords Customer Service Teams and Their Contact Channels

A few of Halfords Customer Service Teams that might be helpful to take note of include

• Call 0333 320 1395 or 01206 812 770 24/7 to report vehicle breakdowns in the UK.
• Halfords Breakdown Cover Customer Services can be reached via telephone at 01206 655 022 starting from 8:00 am to 8:00 pm Monday through Friday. You can reach some at this number Saturdays starting from 9:00 am to 5:00 pm and Sundays starting from 11:00 am to 5:00 pm.
• from 08:00 to 20:00 Monday to Friday, 09:00 to 17:00 Saturday and 11:00 to 17:00 Sunday.
• Call 0044 1206 812770 24/7 to report vehicle breakdowns in Europe.

Due to the length of the list, additional service teams can be found on their contact page

DoNotPay Can Get Refunds for You in an Instant!

Companies want to guard their bottom line, thus obtaining a refund on a product and/or service that you're unsatisfied with can be a challenge. Even if a company agrees to refund you, it typically takes a while before it comes through. With DoNotPay, you can save yourself a lot of time, energy, and frustration. Organisations know our reputation and that greatly helps get our users their refunds immediately.

Here’s how to do it

1. Search Manage Subscription on the DoNotPay website
2. Start the Manage Subscription product by choosing when you want to cancel your subscription, immediately or at a future date
3. Answer a few questions about your subscription

And that's it! DoNotPay will locate your subscription, contact the company and have it cancelled. Wait for DoNotPay to get in touch with you to confirm your subscription is cancelled.

Here are just a few of the many companies we can help you file complaints with:

• Tesco
• Royal Mail
• Virgin Media
• British Gas
• Ofcom
• Chipotle
• Hermes
• Tesco
• Starbucks
• CarShield
• BBC

What Else Can DoNotPay Do For You?

Originally launched as a means for people to fight unfair parking tickets, DoNotPay has expanded to offer hundreds of other services to help you fight unfair business practices. When a company sells you a product and/or service, it expects you to fork over the cash right away. However, some companies are less forthcoming when it comes to refunding your money if you're unhappy with what you received. Other than helping our users file complaints, fight traffic tickets, and get refunds, here are but a few of the many other services we provide:

1. File Warranty Claims easily
2. Learn how to Fight Outrageous Bank Fees
3. Delete Accounts you no longer need or want
4. Learn the best ways to Make Money Online
5. Find Discounts so you can start saving more money

With DoNotPay, it's never been easier to save money, get refunded, and get the most out of what companies offer. This is why millions of users around the world trust DoNotPay to resolve disputes with governmental agencies and corporations. Join DoNotPay today to save money and time!