How to File a Complaint Against Gousto Effortlessly

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

How to File a Complaint Against Gousto Effortlessly

It can be pretty frustrating when you have a food service, are ready to prepare a meal, and find one of the ingredients, which you do not keep in your larder, is missing. Also frustrating is when your scheduled delivery does not come on time.

Let's face it. Large food source delivery services are not perfect. Expelling the time and energy to file a complaint can also be frustrating. If you have suffered a , DoNotPay can make it much simpler.

What Are Some Frequent Gousto Complaints?

Like other food service companies, Gousto suffers a variety of complaints. Some examples are

  • That missing or damaged ingredient
  • Subscribers cannot confirm the date and time of their upcoming deliveries
  • Problems with the Gousto app
  • Getting an error message
  • Having problems with the menu selections

Some of these simpler problems may have solutions on the Help Centre of Gousto's website. But for larger problems including billing problems, the solutions may not be as simple.

How to Deal with Complaints on Your Own

Gousto offers a variety of ways for you to deal with problems you may be having with the company. You may contact them:

By Chat

Go to Gousto's home page and log into your account. Follow the link to the contact page and click on 'start live chat.'

Through Email

Follow the same link to the contact page and click on 'Contact us by email.' You will be transferred to another page with a selection of 'Submit a request,' suggestions.

By Phone

You can ring the Gousto Customer Care team any day between 8:30 a.m. and 10:00 p.m.

How to Reach Gousto Customer Support
WebsiteContact Us and Help Centre
Phone020 3011 1002

No matter which route you choose it can take a while to get through and receive a response to your complaint. There is a simpler and less time-consuming way to deal with your problem. Use DoNotPay.

Other Ways to File a Complaint Against Gousto

It is commonplace to first try to resolve any conflict directly with the company. But, if you are not receiving a satisfactory resolution, you can take it a step further.

Enlist Help from an Ombudsman

An ombudsman is an independent, unbiased party who will review your Gousto complaint. They can help you solve any issues you are having with the company. Beware that it can take up to eight weeks to get a resolution.

You can find an ombudsman through the Ombudsman Association. All you need to do is indicate what your complaint is about, where the company is located, and the category of the business.

How to Resolve Your Complaint with the Help of DoNotPay

Phone apps are designed to help you with issues such as keeping track of your car keys or organizing your music playlist. DoNotPay does something different, or actually, a lot of things. In this case, DoNotPay you need to provide just a bit of information and the app will file your complaint with Gousto for you.

From the app's selection list, you will choose 'Other Customer Services Issues.'

  1. Select the choice that is closest to the issue you are having with Gousto
  2. Enter Gousto as the name of the company you are having a problem with
  3. Provide any other useful information regarding your complaint

DoNotPay will file your grievance and get you a quick response. The app will save you the grief of

  1. Being placed on hold for long periods of time
  2. Re-explaining your problem repeatedly to different representatives
  3. Spending time to try and write a properly worded email about your problem

If your issue is not resolved quickly, DoNotPay will write a proper letter and send it off to Gousto on your behalf.

DoNotPay Can Help with Complaints to a Variety of Companies

DoNotPay is not limited to for you. It can file a complaint to the BBC, Hermes, or British Gas. Other companies DoNotPay can deal with for you include

DoNotPay will be happy to file your complaint to any company. All you have to do is ask.

What Else Is DoNotPay Designed to Handle?

A lot of things. Originally designed to handle matters, DoNotPay can file a case in small claims court for you, or deal with a parking ticket. It can also

And that is not all. We suggest you look around and see how many ways can make your life easier. You simply pay one low monthly fee and ask it to take care of such a variety of issues for you while you go to the cinema. You can say "thank you" later.

Want your issue solved now?