How to File a Complaint Against Fredrickson International Ltd

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to File a Complaint Against Fredrickson International Ltd

The number of complaints put up against a company like Fredrickson International Limited (Fredpay) is quite large. People make because they are frustrated with how this debt collection agency has treated them, and many people agree that the treatment that they have received from this company is unacceptable.

A lot of people don't appreciate being spoken to in a way where they don't even feel like a human anymore. Sadly, some people have experienced exactly that with debt collectors. Others say that it hasn't gone quite that far for them, but that they are upset that they aren't able to get the respect that they deserve.

In this post, you will learn how to file complaints against Fredrickson International, and how DoNotPay can help you with the process.

Who Is Fredrickson International?

Fredrickson International is a debt collection agency acting on behalf of several different companies and government bodies. The company may have also bought your debt from another business or lender.

Fredrickson International debt collectors use a variety of methods to recover the debt. They may contact you through endless phone calls, texts, mail, and emails which can be extremely bothersome. This, of course, may cause you to against them.

Filing Complaints Against Fredrickson International Ltd Debt Collectors

Fredrickson International debt collectors text, call, email, or write to you regarding your debt. However, you can make a complaint when they violate your rights by doing the following:

  1. Threaten or harass you
  2. Take possession of anything you own
  3. Come inside your home
  4. Have you been arrested or sent to prison

Fredrickson International (Fredpay) Debt Collectors are part of the Lowell Group – a huge company that tries to recover the debt. If you'd like to contact Fredrickson International yourself here are their contact details:

AddressPO Box 260



KT13 0YH

Phone number0345 839 6261
WebsitesFredpay and Lowell

Alternative Ways to File a Complaint

When you need to make , you will probably want to avoid dealing with the company. You have already tried that route, and the results that it won for you were not what you had hoped for. This is understandable, and there are many people who will be right there with you saying that they simply don't want to both try to deal with a company that clearly doesn't care about them.

Thus, you might want to look at these alternative ways to get a complaint filed including:

  1. Alternative Dispute Resolution (ADR) - You can get a neutral third party to come in and work with you and Fredrickson International to come up with a solution that resolves the dispute and allows you to move on with life.
  2. Financial Ombudsman - This is another choice that you can call in to figure out the situation. Again, this is a neutral third party that will ultimately come up with a solution that both sides must abide by.
  3. Small Claims Court - If Fredrickson International engages in unfair, deceptive or abusive behaviour towards you, you can sue them in small claims court for damages. Filing in small claims court should be the last resort and you have to be able to prove that you've tried all other means to get redress.

The amount you can claim are as follows:

  • England and Wales - £10,000
  • Scotland - £5,000
  • Northern Ireland £3,000

These are three options that are always at your disposal if you feel like you aren't getting anywhere with the company itself. You just need to think about how you would like to settle matters and then take the steps necessary to do so.

Customer Service Issues Resolved in a Snap

One thing that comes up all the time when filing a complaint against a company is that the customer service provided is less than adequate. People experience this all the time, and it can be incredibly frustrating. DoNotPay hears those complaints as well, and they have also adapted a response for this.

If you need to call Fredrickson International Limited for complaints, use DoNotPay’s Skip waiting on Hold product. You don’t have to waste time being on the phone queue. DoNotPay will call the company for you and let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. You can also try the Sue Now or Other Customer Service Issues product, depending on the concern you want to be addressed.

Additionally, DoNotPay can help you file complaints with the following companies:

  1. Starbucks
  2. Tesco
  3. Chipotle
  4. Virgin Media
  5. CarShield
  6. Ofcom
  7. BBC
  8. Hermes
  9. Royal Mail
  10. British Gas

Other Areas Where DoNotPay Can Help

There are other service areas where DoNotPay can be of help to you. A few of the most popular include:

DoNotPay can get you access to many things that you might not otherwise have access to, and it is very important that you take advantage of this if at all possible.

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