All You Should Know About the CJC Inmate Mail

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All You Need To Know About Sending the CJC Inmate Mail

Do you want to know details about sending mail to the El Paso County CJC prison inmates?

This DoNotPay article gives you all the info you need to write letters to the CJC inmates and send them other things they may need.

CJC Inmate Mail—Basics

The El Paso County Criminal Justice Center (CJC) allows inmates to receive mail, but there are strict rules and regulations for addressing the mail and what is and is not allowed to send to an inmate.

The basic rules pertain to:

  • Addressing—all mail, including letters, books, magazines, and other packages, has to contain the inmate’s full booking name and Admit Number/Booking Number (not DOC Number). The incoming mail has to contain the return address, either in the upper-left corner of the envelope or written/typed in the body of the letter. No address label should be inside of the letter or card—it’s considered a sticker
  • Postal service—the CJC only accepts inmate mail delivered through the U.S. Postal Service or similar delivery services. No “dropped off” mail will be accepted
  • Correspondents—inmates may exchange correspondence with anyone, except with other inmates (unless they are family members)
  • International mail—the facility allows international mail, but inmates have to use the funds in their accounts to buy postage stamps to send mail to an international address. Indigent inmates can only send correspondence to any U.S. or APO/FPO addresses

The CJC Addresses

If you want to send mail to an inmate at the CJC, you should send all correspondence, except for inmate funds, to the El Paso Criminal Justice Center mailroom.

Inmate funds have to be sent to the bookkeeping.

You can see the respective addresses in the table below.


Inmate’s Full Booking Name & Admit Number/Booking Number

Criminal Justice Center

2739 E. Las Vegas St.

Colorado Springs, CO 80906-1522

El Paso County Criminal Justice Center

Attn: Bookkeeping – Inmate Funds

2739 East. Las Vegas Street

Colorado Springs, CO 80906-1522

El Paso County Inmate Mail—Rules

You can see an overview of allowed and forbidden items in an inmate mail listed in the table below.


Letters and cards

  • Any number
  • No length limitation
  • Typed or handwritten

Greeting cards:

  • Standard size or no larger than 8.5”x11”
  • Plain
  • Info about another inmate
  • Stained letters
  • No clippings or pages from publications


Paperback books:
  • Up to 6 books are accepted
  • Up to 8.5”x11”x3”
  • Standard binding
  • Sent only by a publisher or online distributors, such as Barnes & Noble or Amazon
  • Invoice included


  • From the publisher or online distributors
  • Lewd or pornographic
  • Multiple copies of the same item
  • Blank journals
  • Originating from a private individual or a bookstore street address
  • Containing information about fighting/tactical skills, weapons manufacture, or drugs/chemicals


  • Up to ten per envelope
  • Camera or computer-generated
  • Up to 4”x6” in size
  • A collage of no more than ten pictures in it
  • Polaroid photos
  • Nude (including those of infants), lewd, pornographic photos


Internet pages:
  • Up to ten per envelope


  • Made with erasable colored pencils, lead pencils, or ballpoint pens

Reading glasses:

  • Only prescribed ones
  • Anything laminated
  • Glitter, feathers, ribbons, wire springs, plastic eyes, confetti, glue, tape, staples, paper clips as well as plastic, metal, or sticky substances
  • Stationery, food, clothing, illegal drugs, tobacco, or jewelry
  • CDs, DVDs, cassettes, or records

Additional Restrictions and Clarifications

Though most of the restrictions are already mentioned above, some need further clarification.

They are as follows:

  • Inmate-to-inmate mail is forbidden, except between immediate family members. The CJC requires a document proving the relationship of the parties wishing to correspond. It can be either a birth certificate, finalized adoption papers, or a marriage license. The CJC does not recognize Common Law Marriage
  • Letters cannot have any stains or smears made with wax, lipstick, gel, foam, or greasy or liquid substance. You can make a copy of such a letter and send it to the inmate—you don’t have to rewrite it
  • You shouldn’t include personal checks unless the inmate needs to sign them to pay bills

What Are the Rules for Sending Funds to a CJC Inmate?

To send funds to an inmate, you should follow these guidelines:

  • Fill out checks and money orders with the inmate’s full booking name and Admit Number as well as the full sender’s address, including city, state, and ZIP code
  • Never send cash through the U.S. Mail
  • Do not put multiple deposits into one envelope—an envelope must contain one deposit made out with one inmate’s name only
  • Never alter checks or money orders—do not write over, line through, or use white-out
  • Do not send personal correspondence

Can I Send a Food Package to a CJC Inmate?

Yes, but only those provided by the facility’s approved vendor, not by any third-party vendor or source.

You can place an inmate package order with Mycarepack.

Get In Touch With an Inmate via DoNotPay

DoNotPay has a new service—Connect With an Inmate—that aims to bring you closer to your loved ones who are incarcerated. It makes things easier if you want to write to them or visit them.

Its features include:

  1. Locating an inmate
  2. Corresponding with an inmate

Locating an Inmate

If you are not sure where the incarcerated person you want to get in touch with is housed in, DoNotPay can help you locate them anywhere in the U.S.—be it a federal, state, county, or ICE detention facility.

To give it a try:

  1. Open DoNotPay’s Connect With an Inmate product in your
  2. Select Locate Someone
  3. Provide the inmate’s full name and the state they are located

Once you have submitted your request, DoNotPay will find the individual and give you their current location.

Corresponding With an Inmate

DoNotPay can also assist you with exchanging correspondence with prison pen pals wherever you are.

If you want to be up-to-date with your loved one who is in prison, but you don’t spend much time at home, you can send and receive inmate mail electronically, whereas your pen pal will correspond by printed or handwritten letters.

Here’s how it works:

  1. Open DoNotPay in your
  2. Select Send a Personalized Mail under Connect With an Inmate
  3. Enter the inmate’s name, prison ID number, and facility
  4. Write a letter or upload an attachment
  5. Add any photos you’d like to share
  6. Enable replies if you want to receive mail from the inmate

DoNotPay will print your letter and forward it to the address where the inmate is located.

When the inmate responds, their letter will be sent to the address provided by DoNotPay.

Once we’ve received a letter, we will digitize and direct it to your Virtual Mailbox.

Any time you want to see if there is a new letter from your pen pal, click Request Mail Check.

DoNotPay Steps In Right Away

DoNotPay can answer questions regarding mail rules in other correctional facilities, including those in other counties— such as Dallas or Arapahoe—or states, including Texas and California.

If you wonder when inmates receive mail, DoNotPay is here to give you the info.

Our app can assist you with other issues you may face daily and provide you the most effective solutions to such problems.

Log in to your DoNotPay account in any and take a look at everything we can help you with:

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