How To Send Arapahoe County Jail Inmate Mail

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All About Arapahoe County Jail Inmate Mail Rules

Receiving mail is one of the most common ways for prisoners to keep up with the outside world and communicate with their loved ones. As long as all rules and regulations are followed, you always have the right to cheer up your imprisoned friend or relative by sending various goods and writing them letters.

Mail guideline strictness differs from facility to facility, but the Arapahoe County Jail is well-known for the policy that doesn’t tolerate even the slightest rule violations. This is why you should get informed about their protocols in advance if you want to write to a prisoner in this facility or send them anything.

Get the Accurate Location of an Inmate With DoNotPay

To send any piece of mail to your incarcerated relative, friend, or pen pal, you need to have the full address of the institution and the prisoner’s ID number.

The situation gets more complicated if you aren’t sure where they are or if you know the name of the facility but not the exact unit. This might cause issues while addressing a letter or an inmate package.

Instead of digging through correctional institutions’ databases, you can use DoNotPay to confirm the precise location of a prisoner.

To take advantage of the feature, follow these instructions:

  1. Open DoNotPay in your
  2. Go to Connect With an Inmate
  3. Click on the Locate Someone option
  4. Type the name of the prisoner you want to locate and the state where they serve their sentence

Our search tool includes all types of jails across the USA, which makes the browsing process simpler and faster.

What Can Be Mailed to Arapahoe County Jail Inmates?

The goods that can be delivered to inmates in the Arapahoe County Jail are the same as in other correctional facilities. They include:

  1. Books
  2. Money
  3. Letters and postcards
  4. Magazines and newspapers
  5. Inmate care packages from pre-approved providers

What differs from other institutions’ regulations are certain requirements regarding the dimensions and the number of items sent to inmates. The following lines explain the guidelines for each category.


Bearing in mind that publications—including books—arrive at the facility as packages, you need to ask for approval from the Mail Clerk before you send them. Another way to do this is to order directly from the publisher.

This method also requires consultations with the jail authorities to determine if the chosen books align with the existing mail rules.

Only softcover books are allowed, and they shouldn’t be about violence, contain hate speech, or explicit photos/illustrations.


Handing over a personal check to an inmate during visitation hours or sending it via mail is prohibited. What you can do instead is place a money order from the third-party vendor or send cashier checks to the following address:

ACSO Detention Facility – Accounts

7375 South Potomac Street

Centennial, CO 80112

Other ways to send money empowered by a service called TouchPay are shown in the table below:


Depositing Money Online

  • Mandatory convenience fee
  • Credit and debit cards accepted
  • Funds available in less than 24 hours

Bringing Cash to the Lobby Kiosk

  • Small additional fee
  • Possibility to pay with cash, Visa, or Mastercard

Automated Phone System Transfer

  • Toll-free number
  • Facility Site ID and the inmate ID required

Letters and Postcards

You can send letters or postcards in envelopes not bigger than 8x10 inches. If your delivery exceeds these dimensions, the prison authorities need to approve it. Postcards must be bought in the post office or any other store, not handmade.

It’s permitted to include up to ten photos with dimensions limited to 4x6 inches, as well as ten pages of printed internet content. The pictures can’t show weapons, crimes, violence, pornography, or illegal substances, nor can you send polaroids. Make sure not to include any coded messages or anything that could be suspicious to the jail staff.

Care Packages

The Arapahoe County detention center collaborates with third-party providers such as iCare and MyCarePack. These companies allow you to order packages for inmates and have them delivered to the specific facility. The ordered goods might include clothes, electronics, and other necessities.

To arrange the delivery, you need to enter the inmate’s ID number on the official provider website. As soon as the system locates them, you can pick the goods you want to purchase, enter your payment details, and submit the order.

Prisoners can receive one parcel per week, and the order total shouldn’t exceed $75. Every item that further increases the sum will be rejected and excluded from the parcel. The packages usually take up to seven days to reach an inmate, depending on the specific delivery dates scheduled by the facility.

When Can Jail Authorities Refuse To Forward the Mail You Sent?

Mail inspection is a regular part of the Arapahoe County Jail protocol, which means that all the letters and parcels addressed to inmates must undergo certain security checkups. The prison authorities have the right to discard or return items they consider inappropriate or even ban the inmate from receiving any goods in the future if they believe it’s necessary.

Here are the cases in which the prison can refuse the delivery:

  • You sent food or drinks to the inmate
  • The return address isn’t stated on the envelope or package
  • You are a person affected by the inmate’s crimes
  • You are an inmate trying to communicate with another prisoner
  • The package or the letter contains escape or criminal strategies
  • The parcel contains instructions for the weapon or illegal substance production
  • The materials that might affect the inmate’s or anyone else’s safety is included in the package/envelope
  • The package contains strings, jewelry, perfumes, chemicals, essential oils, lottery tickets, electronic devices, items made of cardboard or plastic, etc.
  • The letter you sent includes credit card numbers, security codes, or any other financial information

How Can DoNotPay Help You Keep in Touch With a Prisoner?

Sending a letter to your imprisoned relative or friend usually requires a lot of checking and confirming, but with DoNotPay, the process is rather straightforward. All you have to do is follow the steps below:

  1. Open DoNotPay in your
  2. Go to Connect With an Inmate
  3. Click on Send a Personalized Letter
  4. Enter the prisoner’s ID number, the name of the facility, and the exact unit where the inmate is located
  5. Compose a message and submit it

If you don’t want your letter to look ordinary, you can add a template from our base, or even some photographs by attaching them to the message.

Will You Receive Replies to Your Letters via DoNotPay?

Yes, you will, but to enable this feature, you have to check the option Allow Replies before you submit the letter. Once you do it, DoNotPay activates an online mailbox where you will receive your replies.

Here’s what we do:

  1. The inmate writes a letter and sends it to our address
  2. DoNotPay turns their words into a digital message
  3. The system redirects the message to your Virtual Mailbox

If you want to check for new incoming letters, use the feature Virtual Mailbox accessible from the Connect With an Inmate section. This way, you will have all the messages from the inmate in one place accessible at any time.

What Else Can DoNotPay Do?

Our goal is to improve your chances for solid communication with your imprisoned relatives or pals, which is why DoNotPay’s learning center provides you with numerous tips.

By opening DoNotPay in your , you can find out more about cheap inmate calling services, various inmate call apps, and services provided by GTL or Securus. Tying the knot in jail? Check out our guides to prison marriage protocols or county jail wedding requirements.

Aside from these issues, we can also assist you with:

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