Everything You Need To Know About the Nebraska Furniture Mart Return Policy

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

Make the Nebraska Furniture Mart Return Policy Work in Your Favor

You bought a couch at Nebraska Furniture Mart thinking it would go perfectly with your decor—but it doesn’t. Are you trying to understand the Nebraska Furniture Mart return policy to find out what your options are? With the help of , you can file a return request quickly and get your money back.

Nebraska Furniture Mart Return Policy Explained

Depending on the type of product you have bought, the conditions in which you can return it vary. If you feel NFM’s items don’t look good in your home, you can return them to the store nearest to your location. Most products are returnable if they are:

  • Unopened
  • Unused
  • Without visible physical damage either to the packaging or the item itself
  • Returned with a receipt

NFM return policy has various return deadlines for different products:

  1. 14 days—computers, tablets, and cellphones
  2. 30 days—furniture, floors, and most electronics and appliances
  3. 120 days—mattresses

Products That Are Exceptions to This Rule

NFM sells various items, and some have different return policies, as follows:

ProductDeadline and Eligibility CriteriaRestocking Fee
Electric bicycles
  • Return window: 30 days and/or 50-mile maximum odometer reading
  • Eligibility criteria: in a near-new condition
15% of the product’s price if not returned in a near-new condition
Phones
  • Return window: 14 days
  • Eligibility criteria: in a like-new condition, returned without unauthorized software that negates the return policy
15% restocking fee applies to all returns
Computers
  • Return window: 14 days
  • Eligibility criteria: in a like-new condition
  • Refund options: exchange, refund, or store credit
No restocking fee
Fitness equipment
  • Return window: 14 days
  • Eligibility criteria: in original packaging and with a receipt
  • Refund options: refund or store credit
No restocking fee
Camera, lens, and drone purchases
  • Return window: 14 days
  • Eligibility criteria: in a like-new condition
15% restocking
Special order merchandiseYou can cancel or return special order itemsNFM will deduct a minimum of 25% for the fee

The following items are non–refundable:

  • Cut yardage
  • Pillows
  • Futon covers
  • Mattresses pads

Returning Products Without a Receipt

If you have misplaced your receipt, you can still return the product to the store, but you will receive a store credit only.

You can return the product to the store where you originally bought it from, or you can contact the store and have them pick up the item.

What Happens When You Return a Product?

Nebraska Furniture Mart offers three types of refunds, each matching your original payment method:

  • Bank account—the amount you have paid will be refunded to your bank card
  • Cash—if you return your item to the store, you can get a cash refund of up to $500
  • Check—you will receive the check via mail 14 days after the original purchase

Use DoNotPay To Return a Nebraska Furniture Mart Product in a Heartbeat

The NFM return policy can be confusing, and you may end up not being able to return an item because you didn’t understand the procedure well enough. The company doesn’t provide much info about the return process, which means that you might have to waste hours contacting their customer support or visiting various stores. That’s why you should rely on DoNotPay’s Return My Purchase tool to create a professional return request letter in no time.

To start the return process with our help, you should:

  1. Provide info about the company and product
  2. Add photos if possible
  3. Click Submit

If you want to get familiar with the return policies of other major retailers, you can do so by consulting our guides from the table below:

ZaraeBaySteve Madden
REIAdidasKohl’s
NordstromTargetZappos
SHEINAmerican EagleWayfair
Macy’sUltaCostco
WalmartSephoraOld Navy
ASUSNew BalanceCoach

Is the Situation With the Merchant Getting Messy? Take Them to Small Claims Court!

If you feel like the merchant has wronged you, our AI-driven app recognized by the ABA Brown Award will help you send demand letters to them in small claims court! You don’t need to worry about filling out lengthy court forms or collecting evidence for your case—we’ll step in and do it for you!

You can use DoNotPay to generate any document you may need for the lawsuit, add weight to it through online notarization, and fax it to the court—all in a matter of mere minutes.

Facing any other issues? Check out how our app can assist you in:

We Can Help in Many Other Ways!

No matter what kind of assistance you need DoNotPay to provide, you can rely on it to solve any admin or issues you may have.

You can use our app to jump the phone queue when contacting any support team, skip the line at the DMV, get cash back on gift cards, create a valid passport photo, appeal any banned account, file an insurance or warranty claim, and get in touch with a loved one in prison in a snap.

Want your issue solved now?