ByEasily Make a Volkswagen Complaint with DoNotPay
All complaints, no matter how small, should always be taken seriously by a company. They're nothing to laugh about, but a lot of companies would rather ignore the issue than resolve it. It usually doesn't matter how many people have made the same complaint, many won’t take action until the company starts to lose money over it.
It's frustrating, but there are ways you can that will usually result in a resolution to the problem.
If you're familiar with DoNotPay, then you know they can help people solve a variety of issues. Whether it's a complaint against Starbucks, Carshield, USPS, or any other issue, DoNotPay likely has a solution to your problem. So, don't lose hope over getting your resolved when you enlist the help of the world’s first AI Consumer Champion.
Make a Complaint to Volkswagen
Volkswagen does not have a complaints department, so you'll have to contact their customer service department by phone, or by going to their contact page.
The table below shows you how to reach VW customer support and start your process.
| Company | Volkswagen |
| Online contact form | https://www.vw.com/en/contact.html |
| Toll-free phone number | 1 (800) 822 - 8987 |
How to File a Complaint Against Volkswagen
When Volkswagen isn't responding to your complaints, it may be time to do something else about it. Companies like to ignore their customers, often thinking a complaint isn't a big deal since they typically have a large customer base anyway, or maybe they believe their products are too great for you to walk away from.
Whatever the case, there are many other ways you can get a company to resolve your problem, even if said company is as big as Volkswagen.
- One way you can do this, before taking it any further, is to bring the complaint to social media.
- Make it known to thousands of people across the internet, see if they've experienced the same problem, and wait for Volkswagen to respond.
- Companies will usually respond faster if a public complaint is made on a platform such as Twitter or Facebook, but there's still a chance they'll entirely ignore the complaint.
- This is when you should take the issue even further.
To file a complaint against Volkswagen:
- If the social media approach didn't work, then try filing a complaint to the Better Business Bureau or the Federal Trade Commission. You can do this on the BBB or FTC website.
- If that doesn't accomplish anything, then you can contact Virginia's state attorney about the issue.
- If you still don't get a resolution to your problem, then you can send demand letters to the company.
Take Volkswagen to Small Claims Court if Your Issue is Not Resolved
While taking a big company like Volkswagen to small claims court may seem intimidating, it can be very helpful in finding a resolution to the problem. When companies are sued, the court case often goes public, and thousands, or even millions of people might see it. The last thing a company wants is a bad reputation, because a bad reputation leads to bad business. They won't want to lose too many of their customers.
All that being said, it's not necessarily easy to take a big company to court. The small claims process can be tedious, and getting a lawyer for a small case can cost more money than you're willing to put out. In this case, it's better to represent yourself in court. Luckily, that's what DoNotPay is here for.
Take Volkswagen to Small Claims Court with the Help of DoNotPay
It's intimidating, frustrating, and scary to take someone to small claims court, especially if you've never done it before. It's even scarier when you're taking a big company to court.
Taking a company to court over an unresolved complaint may seem like an overreaction, but when you're not getting help with an issue, the company needs to learn from its mistakes. If they're doing this to you, then they're doing it to others as well. Not only would you help yourself, but you'd be setting an example for others with unresolved complaints.
Here's how to start a small claims lawsuit against Volkswagen with DoNotPay:
- Log-in to DoNotPay and select the Complaint Letters product.
- Tell us how much you are owed by the company, if applicable.
- Select the reason for your lawsuit.
- Provide details about why you're filing the lawsuit including photographic proof and other important information.
DoNotPay Works Across All Companies
If Volkswagen isn't the only company you need to file a complaint against, then DoNotPay can help with that too. Aside from Volkswagen, DoNotPay can help you file a complaint against:
And almost any other company you can think of.
What Else Can DoNotPay Do?
The website is basically an online lawyer, so they can do a lot more than just help you send demand letters to a company. Some of these other services include helping with , airline flight compensation, and finding free trials. Whether you have a day-to-day issue that needs a resolution, or help with something more serious, contact DoNotPay and let us do the hard work for you.