Get in Touch With Vanguard Customer Service Without Waiting on Hold!
Vanguard is the leading brand of mutual funds and investment management services in the United States, with more than $7 trillion in assets under management. Its most popular products include consumer-oriented mutual funds, corporate and institutional small business, institutional and retail target-date retirement funds, exchange-traded equity (ETF) funds, municipal bond money market funds, long-term municipal bonds (LTBM), and Exchange Traded Funds (ETFs). Vanguard was founded in 1975 by John C. Bogle, and it’s now headquartered in Malvern, Pennsylvania.
The company has offices in the United States and other countries, including the United Kingdom, France, Germany, Canada, Spain, Italy, and Australia. Through its Vanguard International segment and affiliated companies in the United Kingdom and France, Vanguard manages over $380 billion internationally.
Although the company is popular and has a high number of users (over 20 million), not everyone is satisfied with Vanguard’s services. If you’re one of the dissatisfied customers, don’t worry! You can resolve any issue you’re having by contacting Vanguard’s customer service department. The best part is that once you , you won’t even have to wait on hold! We’ll walk you through the process of reaching Vanguard customer service and using our Skip Waiting on Hold product step by step.
Reaching Vanguard Customer Service Yourself
Before deciding to get in touch with Vanguard's customer service, browse the company’s website and see whether you can find the assistance you need that way. The website offers helpful tools and answers to various questions. By checking out Vanguard’s FAQ page, you can learn how to:
- Transfer your assets into or out of Vanguard
- Download forms
- Access your account
- Clear your cookies and cache
- Maintain or update your contact information, beneficiaries, and bank accounts
- Get answers to tax questions about dividends, tax forms, and cost basis
Don’t worry if you don’t find the answers you need this way. Reaching Vanguard customer service is always an option, and we’ll show you how to do it with ease.
You can get in touch with Vanguard customer service:
- Over the phone
- By mail
Calling Vanguard Customer Service
Depending on what you need assistance with, choose one number from the table below and dial it to speak to an agent:
|Calling Vanguard Customer Service To Inquire About||Numbers||Working Hours|
|Vanguard Investor and Client Information||877-662-7447||Monday through Friday, from 8 a.m. to 8 p.m.|
|Vanguard Participant Services||800-523-1188||Monday through Friday, from 8:30 a.m. to 9 p.m.|
|Vanguard Brokerage Services||800-992-8327||Monday through Friday, from 8 a.m. to 8 p.m.|
|Annuity and Insurance Services||
||Monday through Friday, from 8 a.m. to 8 p.m.|
|Education Savings Group||866-734-4524||Monday through Friday, from 8 a.m. to 9 p.m.|
|Tele-Account (Vanguard's automated phone service)||800-662-6273||24-hour access|
If you’re calling from outside the United States, dial 610-669-1000 and ask for further assistance. The company also provides a number for the hearing impaired—800-749-7273.
How long you’ll wait depends on how busy customer service agents are at the given moment, so it can be anywhere from 15 minutes up to an hour.
You can avoid waiting by letting DoNotPay call Vanguard and wait for an agent to pick up in your stead! We’ll alert you once the call goes through, and you can come back to talk to the support rep yourself and resolve the issue.
Mailing Your Request to Vanguard Customer Service
If you want to send your request to Vanguard customer service by mail, you can, but keep in mind that it will take significantly more time than calling them would. Consult the table below to see where you should send your request:
|Sending Your Request to Vanguard Customer Service By||Address|
P.O. Box 982901
El Paso, TX 79998-2901
|Registered, certified, or overnight mail||Vanguard
5951 Luckett Court, Suite A1
El Paso, TX 79932-1882
There are different mailing addresses for accounts in the Vanguard 529 College Savings Plan. Check out the table below for the specifics:
|Sending an Inquiry About the Accounts in the Vanguard 529 College Savings Plan By||Address|
|U.S. mail||The Vanguard 529 College Savings Plan
P.O. Box 55111
Boston, MA 02205-5111
|Registered, certified, or overnight mail||The Vanguard 529 College Savings Plan
95 Wells Avenue, Suite 155
Newton, MA 02459
Reaching Vanguard Customer Service Online
Vanguard is also active on social media, so you can try messaging the company there. Note that this is not the most practical way to get in touch with customer service, so getting an answer might be difficult.
If you want to try messaging Vanguard through social media regardless, you can do it on the following platforms:
Skip the Phone Queue and Connect With a Vanguard Customer Service Agent
Vanguard is a large company with over 20 million active users, so it shouldn’t come as a surprise that their lines are always busy. Still, listening to automated messages on repeat for 15+ minutes is enough to drive even the most patient of customers crazy.
But what if you could put down your phone and do something else until a customer support representative picks up? That’s exactly what DoNotPay enables you to do!
Our app can call Vanguard for you and notify you as soon as someone picks up. This way, you don’t have to sit there nervously tapping your foot for 15 minutes. Instead, you can spend that time watching your favorite TV show, for example, and pick up the phone once the app connects to a live person.
To call Vanguard or any other company through DoNotPay, all you need to do is:
- in your web browser
- Select the Skip Waiting on Hold product
- Type in the name of the company you want to call
- Click on the name and press Call Now
The app does the rest for you! You can sit back and relax or do whatever you like in the meantime, and we’ll let you know the instant you can talk to a customer representative.
Don’t waste time and nerves waiting on hold—DoNotPay offers a much more convenient alternative!
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