Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Watch Out For TicketCenter Scams With DoNotPay's Help

Getting tickets is usually the worst part of any event. From long lines to large prices, it's a real hassle. This causes many to turn to alternative means to get their tickets, often with mixed results. Don't get fooled by a , and let DoNotPay show you how to keep yourself and your money safe.

How to Tell if Tickets Are Fake

Spotting fake tickets is usually fairly easy. Scammers want to make a lot of money quickly with as little overhead cost as possible. As a result, fake tickets tend to be very cheaply made and obvious. Here are two ways to tell if a ticket is fake:

  1. If you have a physical ticket, check the material. Real tickets (event dependent, obviously) are usually made from thicker paper. They might also have a glossy surface. Cheap tickets might be simply copied onto printer paper.
  2. Branding is also a big giveaway. If your ticket lacks the official logos of the movie, show, sports team, or other event you want to see, that's a dead giveaway. If the ticket does have those, but they're surprisingly low resolution or strange, that's another sign it's a fake.

Additionally, while it might be harder when dealing with digital tickets, you can often spot a shady seller by how they send you the ticket. If your ticket is print-at-home, use the above methods to determine if it's fake. If it's a code to redeem on an official website, then the most obvious sign is that the code just won't work.

Is TicketCenter a Scam?

TicketCenter is not, to the best of anyone's knowledge, a scam website. It sells legitimate tickets to people who purchase them through their website. However, be aware that other websites, namely "" may not be as trustworthy. Many people have confused the Tickets-Center website with the TicketCenter website. Make sure you know which website you're visiting before you pay for anything.

How to Contact TicketCenter If You've Been Scammed

If you've been scammed or otherwise have a problem with your tickets, you can get in contact with TicketCenter in the following ways:

  • Contact Form – At the bottom of their homepage, you can click the "Contact Us" option on the far left side. This takes you to a form you can fill out with your questions or concerns, which you'll receive an email response to. If it's about tickets, make sure to include your order ID in the message body.
  • Facebook – It's possible to get in touch with someone who works at TicketCenter through their official Facebook page. Simply go there and send them a message, though you may not get an answer depending on activity, the account owners not seeing it, etc.

What to Do Next if You've Been Scammed

It's never fun realizing you just got caught in a scam, but you don't have to take it lying down. There's a few things you can do on your own to handle the problem, such as:


1. Complain to the seller through their official channels.

2. Demand a refund for what you bought.

3. If you're lucky, you'll receive the money you paid back on your card shortly. However, if you've been scammed, there's a chance the platform might try to dodge the refund, either by offering store credit instead of cash or outright refusing.


1. Find the transaction in your credit/debit card history.

2. Challenge that transaction.

3. Explain that you never received what you bought.

4. Wait for the resolution (it will likely go in your favor).

Report to FTC

1. Go to the FTC website (ftc.gov).

2. Click the "Report Fraud" option near the top of the homepage.

3. Fill out the forms and explain your situation.

All of this can be quite tiring, not to mention prone to failure. You can do everything right and still not get your money back. That's why DoNotPay is such a great ally, since we can handle all of the tedious grunt work for you with a higher chance of getting you what you're owed.

Fight a TicketCenter Scam With DoNotPay

If you've been scammed when buying tickets through TicketCenter but can't get the relief you deserve on your own, DoNotPay can help. Just follow these three easy steps to get started.

  1. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC.

  2. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location.

  3. Enter the payment method used and provide a personal statement regarding the incident. Upload any evidence you have and provide your e-signature.

And that's it. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund.

DoNotPay Fights Scams From All Over the Web

If you've been scammed buying tickets somewhere besides TicketCenter, we can help with that. If you purchased something through Ticketmaster, SeatGeek, EventBrite, or even Craigslist, we can help get your money back and file a report.

What Else Can DoNotPay Do?

DoNotPay can do more than just fight scams. We offer a ton of other services to users, including:

Whether it's getting you tickets to your favorite events or something else entirely, DoNotPay makes it easier. Try the app today to start simplifying your life.

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