Contact PNC Customer Service Without Breaking a Sweat!

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Get in Touch With PNC Customer Service Easily!

PNC is a Pennsylvania-based bank that offers a variety of products and services, such as banking, wealth management, and insurance services for individuals, corporations, as well as small businesses. It has more than 2,000 branches and more than 9,000 ATMs across 21 states.

PNC was founded in 1845 as the Pittsburgh National Bank and later became an acronym for "People's National Corporation." As one of the largest banks in the United States, PNC has branches throughout the country and offers a variety of financial services—from checking and investment banking to mortgages and credit cards. It has now grown to more than $560 billion in assets, making it one of the top 25 banks in the country.

Since the company provides a number of services, including credit cards, auto loans, home loans, wealth management, and business banking services, getting in touch with its customer service department isn’t always a piece of cake. Customers report waiting forever for PNC customer service agents to answer their call, which is extremely frustrating and time-consuming.

That’s why we developed a product that helps you skip the phone queue and avoid waiting forever by the phone for someone to pick up. Once you , you can use this product and avoid waiting on hold ever again! We’ll dial PNC customer service and wait in your stead. Once an agent picks up, we’ll notify you, and you can come back to speak with them. Work smarter, not harder!

How To Reach PNC Customer Service Yourself

If you want to look for answers yourself prior to contacting PNC customer service, check out the company’s FAQ page. You will find answers to the following questions and more:

  • Where can I find my full Account and Routing Number?
  • How do I link a PNC credit card to the virtual wallet?
  • What should I do if I can't access my account or forgot my Password or User ID?
  • How do I change the address, phone number, or email address on my account?
  • When will my deposit be available?
  • How do I order checks?
  • Why did I receive an Overdraft Item or Returned Item (NSF) Fee?

Couldn’t find what you were looking for? Here’s how you can contact PNC customer service by:

  1. Calling
  2. Tweeting
  3. Visiting

How To Call PNC Customer Service

To inquire about general info, you can dial one of the following numbers:

  1. Personal banking accounts—1-888-762-2265
  2. Business banking accounts—1-877-287-2654

PNC customer service working hours are Monday through Friday, from 7 a.m. to 10 p.m. On Saturdays and Sundays, they are available from 8 a.m. to 5 p.m.

Check out the table below to see the additional phone numbers you can dial depending on the type of request you want to make:

Calling PNC Customer Service To Inquire AboutNumbersWorking Hours
Virtual Wallet1-800-352-2255Monday through Friday, from 7 a.m. to 10 p.m.

Saturdays and Sundays, from 8 a.m. to 5 p.m.

Personal Credit Cards1-800-558-847224/7
Business Credit Cards1-800-474-210124/7
Mortgage1-800-822-5626Monday through Thursday, from 8 a.m. to 9 p.m.

Friday, from 8 a.m. to 5 p.m.

Saturday, from 9 a.m. to 2 p.m.

Student Loans1-800-762-1001Monday through Friday, from 8 a.m. to 5 p.m.
Investments1-800-622-7086Monday through Friday, from 8 a.m. to 6 p.m.

If you’re calling from outside the U.S., you can look for relevant numbers in the table below:

Calling From Outside the U.S. To Inquire AboutNumbersWorking Hours
Personal Accounts412-803-7711Monday through Friday, from 7 a.m. to 10 p.m.

Saturdays and Sundays, from 8 a.m. to 5 p.m.

Business Accounts412-803-0141Monday through Friday, from 7 a.m. to 10 p.m.

Saturdays and Sundays, from 8 a.m. to 5 p.m.

Personal Credit Cards412-803-778724/7
Business Credit Cards412-803-778724/7

How To Tweet PNC Customer Service

If you don’t want to speak to an agent over the phone, you can reach the company through Twitter. PNC is active on social media, including Facebook, Instagram, YouTube, and LinkedIn, and provides assistance via its Twitter account. The company says it can answer your service questions and provide tips and other info to customers through Twitter. Although you can tweet them your questions, keep in mind that PNC probably gets hundreds of messages and requests through social media, so they may not respond to you right away or fail to see your message altogether. That’s why we recommend calling the company’s customer service and getting your answers right away.

How To Visit PNC Customer Service

You can also visit a PNC customer support agent in person and ask them to provide you with the assistance you need. First, you need to locate the nearest PNC branch using the company’s online locator. Here’s how it works:

  1. Enter your city, state, or ZIP code
  2. Click on Find
  3. Use the provided info to schedule a meeting
  4. Go to the meeting at the agreed time and follow the instructions they provide

Contact PNC in Seconds With DoNotPay

Waiting on hold is one of the most tedious tasks. You can’t put down your phone and do something else because a customer service representative might pick up at any moment.

If they pick up and you’re not there, they’ll just hang up and move on to the next customer, so you’ll have to go through the entire process again. It sucks being glued to your phone for 30 minutes straight just to voice your complaint.

That’s why DoNotPay offers you a much more convenient option! With our award-winning app, you don’t have to waste a single second. DoNotPay will contact the company for you and notify you as soon as a customer service agent picks up.

Here’s how you can connect with PNC’s customer service with DoNotPay:

  1. through your web browser
  2. Search for our Skip Waiting on Hold product
  3. Type in PNC and click on the company name
  4. Click Call Now

That’s all there is to it! We’ll dial the company for you and display the average waiting time on your screen. As soon as a customer support agent picks up, the app will automatically notify you so you can get the answers you’re looking for right away.

With DoNotPay, you won’t have to wait on hold ever again!

PNC Wronged You? DoNotPay Helps You Fight Back!

Customer satisfaction isn’t always a business’ first priority. If a company is giving you trouble, DoNotPay can help you get your money back or even send demand letters to the business in small claims court!

Our award-winning app can also assist you in filing insurance and warranty claims, as well as help you request an item return and gift card cash back. If you’re short on cash, DoNotPay can also help you find unclaimed money, as well as show you how to lower your bills.

Bypass the Bureaucratic Maze With DoNotPay

Sick of filling out dozens of papers and wasting countless hours on tedious bureaucratic processes? DoNotPay has a variety of solutions for you that will both save you a ton of time and spare you the headache!

With a few clicks, DoNotPay can help you:

Want your issue solved now?