How to File Panera Complaints Hassle-Free

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to File Panera Complaints and Get a Speedy Response

Panera Bread Company is an American chain store and café that offers sandwiches, pasta, soups, salads, and bakery items. Although the company endeavors to give its customers the best experience, sometimes, things may go wrong.

If you had a bad experience, you may want to and get the issue addressed. Maybe you enjoyed their soup, but you feel they could have done better with the sandwich? You may also want to report a rude staff member or file a claim for compensation. But how do you make a complaint about Panera Bread?

There are several ways of making . You can call or contact their customer care department through the company's social media accounts to file your complaint. However, just like other big stores, you have to fill in customer complaint forms or wait on hold before your call goes through.

To avoid all these frustrations, you can file your Panera complaint through the automated DoNotpay platform. The DoNotPay platform saves you time and energy, in addition to giving you fast and successful results.

The DoNotPay automated platform allows you to file complaints without going through the tedious and time-consuming channels laid out by the specific companies.

How to File Panera Complaints

If your experience with Panera Bread was not satisfactory, you can file a complaint with the department. You can contact the company either through:

  1. Phone call
  2. Its social media accounts
  3. Or fill in an online contact form

The table below shows the Panera Bread complaint department contact information:

CompanyPanera Bread
Phone numbers
  • Customer care (855) 372-6372
  • Headquarters (314) 984-1000
EmailN/A
Onlinehttps://panera.custhelp.com/app/ask
Twitter@PaneraBread

Customer Support Availability

The Panera Bread customer support services are available each day between 7 AM and 7 PM CDT.

How to File a Complaint Against Panera Bread

If you feel your complaint was mishandled by the Panera Bread complaint department or customer support, you can report the company to any of the following agencies:

  • Better Business Bureau (BBB) through their website
  • Federal Trade Commission (FTC) via the agency's official site
  • Your state Attorney General. You can check your state's attorney general through search engines like Google or Bing.

In most cases, complaints that extend to independent agencies involve refund demands or reporting defective goods.

Take Panera Bread to Small Claims Court if Your Issue is Not Resolved

Most complaints should end either at the Panera Bread customer support or the independent agencies listed above. However, if your claim is $20,000 and above, and you are still not satisfied with the solutions given, you can sue the company in the small claims court. Here are the steps to follow while filing a claim in the small claims court:

  • Contact the county clerk in the small claims court close to the Panera Bread location you are complaining about
  • Complete the complaint form at the clerk's office
  • Send the completed form to Panera Bread
  • You should receive a response from Panera Bread within 21 days
  • If you do not receive a satisfactory response, the issue may proceed to a small claims court hearing for a determination

Suing Panera Bread with DoNotPay

Although you want to pursue justice and compel Panera Bread to compensate you for their actions or omissions, the process of suing the company in the small claims court is long and tedious. You have to visit the court clerk in person, fill out long court forms, and send the forms to Panera. In addition, you may also need to hire an attorney to help you file the complaint in the small claims court.

However, you should not allow the cumbersome process of filing a complaint in the small claims court to deny you justice. There is an easier option for you. DoNotPay has simplified the process of filing complaints against Panera Bread in the small claims court. You can demand a refund or compensation of $20,000 and above from Panera Bread through the small claims court with the help of DoNotPay.

Here's how to start a small claims lawsuit against Panera Bread with DoNotPay:

  1. Log in to DoNotPay and select the Sue Now product.
  2. Tell us how much you are owed by the company, if applicable.
  3. Select the reason for your lawsuit.
  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

And that's all you have to do to get a court form filled in on your behalf and a demand letter generated and sent to . Please note that matters adjudicated by the small claims court only include class action lawsuits/lawsuits over $20,000 in value.

What Else Can DoNotPay Do?

Other than filing complaints against Panera Bread, DoNotPay can also help you file Somatic complaints, Walgreen complaints, or One-Shot Keto complaints. DoNotPay can also help you learn how to get airline flight compensation, learn how to get free trials without disclosing your credit card details, or negotiate hotel bills.

And the app works for all other companies. You can also use DoNotPay to file:

Try it today.

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