How to Make Off Lease Only Complaints

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

How to File Off Lease Only Complaints Without a Hassle

Off Lease Only is a top-rated used car dealership company in Florida. The company is reputable for its excellent pre, during, and pro-sale customer care services allowing customers to save a lot on pre-owned purchases. However, customer complaints will always arise with a company as big as Off Lease Only.

Customers raise issues, especially regarding faults with their purchased vehicles. These include issues with suspension components, including broken or faulty springs and dampers or engine problems that they realize days, weeks, or even a few months after purchasing.

If you have complaints against the Off Lease Only, you can always contact their customer support for a solution. Unfortunately, despite your efforts, you may receive an unsatisfactory response, fail to get your compensation, or even receive no response from customer support.

Fortunately, you can use DoNotPay to and get the help you need.

DoNotPay can also help you file complaints against any company, including USPS, Walmart, Chipotle, OneShot Keto, Taco Bell, Star Bucks, DoorDash, Carshield, Walgreens, and Somatic, successfully and without a hassle.

How to Contact Off Lease Only to Make a Complaint

If you're looking to reach out to Off Lease Only to raise your issue, you can either give them a call, email them or chat with their customer support on their website. Use the table below to find more information.

CompanyOff Lease Only
  • If you wish to contact customer support via email, send your details.
  • They’ll need your full name and the last six numbers of your Vin.
  • Send them to
  • However, with this option, you have to wait for the staff to contact you.
Chat with Customer ServiceYou can reach out to Off Lease Only customer support through the chat option available on the bottom edge of their official website.

How to File a Complaint against Off Lease Only

If you receive an unsatisfactory response after contacting their customer support, you can through the Better Business Bureau (BBB). When you file a complaint with BBB, you create a record of your grievance so other consumers can know whether a company had complaints before. You can also see previous complaints by other customers and whether the company did respond. BBB requires you to provide your contact details when filling your complaint since it does not process anonymous complaints.

Here's how you file Off Lease Only complaint with BBB:

  1. Visit the BBB official website
  2. Search Off Lease Only, and narrow down your search to Florida
  3. Click Off Lease Only from the list of results
  4. Hit the 'File a Complaint' button on the Off Lease Only company profile
  5. You can either choose to 'File a Complaint',' 'File a review,' or 'File a scam report.'

Take Off Lease Only to Small Claims Court if Your Issue Is Not Resolved

Filing Off Lease Only complaints with BBB does not always guarantee a successful outcome. You might still receive an unsatisfactory result or no response from the company. Your other option is to take Off Lease Only to small claims court. This court settles civil disputes less formally than the full jurisdiction courts.

Below is the process of taking Off Lease to a small claims court:

  1. File a Statement of Claim with the clerk in the county. If you are in Florida, the home to the company's headquarters, the Florida Statutes and local county ordinances establish the filing fees you need to pay.
  2. Serve Off Lease Only with a summon to appear in court on a scheduled date and time. Attach a copy of the Statement of Claim.
  3. Show up for the trial, and present your evidence.

How to Send Demand Letters To Off Lease Only in Small Claims Court with DoNotPay

If you're like most people, matters sound complicated, and suing Off Lease Only in small claims court can be overwhelming. Sometimes, finding an attorney for your case may not be an option as they are quite expensive.

Luckily, DoNotPay can make the process fast and painless. You won't need to spend your valuable time drafting the lawsuit or hiring an attorney to handle your case. All you need is to fill in your information and complaint to the DoNotPay app.

Here's how to send demand letters to Off Lease Only in small claims lawsuit with the help of DoNotPay:

  1. Log-in to DoNotPay and select the Complaint Letters product.

  2. Tell us how much you are owed by the company, if applicable.

  3. Select the reason for your lawsuit.

  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

That's it! After filling in the required details, DoNotPay automatically generates a professional demand letter acceptable by the small claims court and can even mail it to Off Lease Only on your behalf. Besides, DoNotPay provides any court-filling forms you request and a professional script to guide you during the case.

What Else Can DoNotPay Do?

There's so much more you can do with the app. Filing complaints is not the only help you can receive from DoNotPay. This innovative solution can also help you:

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