File Little Caesars the Easy Way

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

File a Complaint Against Little Caesars and Get Compensated

When it comes to an easy, crowd-pleasing meal, nothing can top pizza. With so many varieties, everybody can get exactly what they want every time. Of course, most people would prefer takeout or delivery to homemade for convenience. Sadly, not every pizza experience satisfies. When you order, you may end up with items not made as you requested, items missing from your order completely, or, if you opted for delivery, a long wait time before your food arrives. If you would like to , DoNotPay can help you learn more about your options.

Contacting Little Caesars Customer Service

With stores in 27 countries, Little Caesars is the third-largest pizza chain in the world. The people that own and operate these franchises are just that - people. They will occasionally make mistakes and will hopefully work with you to fix them quickly. Unfortunately, this is not the case all the time. While many Little Caesars customers have good experiences, some have reported slip-ups like

  • Missing items with no refund given
  • Deliveries taking longer than necessary, resulting in cold food
  • Money being taken for orders placed at closed stores

If you have had an unpleasant experience at your local Little Caesars, the fastest way to . Many customers report that while they had a hard time getting a refund for their purchase, they were offered a free pizza to replace the order in question.

If the franchise will not work with you to solve your problem, you can also try contacting customer service at headquarters. Little Caesars has two types of feedback forms on their website:

  1. General Questions and Comments
  2. Product and Service Feedback

You will be asked for your phone number and email address so the company can contact you. You can also include your address so that you can request your refund as a check. If you get no response from the customer feedback form, you still have some options at your disposal.

Ways to Contact Little Caesars Customer Support
WebsiteLittle Caesars International
EmailContact Us
Online Contact FormGeneral Feedback - Little Caesars®

Filing a Complaint Against Little Caesars

File a Complaint with the Better Business Bureau

If you choose to file a complaint with the BBB, you will be able to see over 100 Little Caesars locations. While your issue will likely be with a specific franchise, all complaints will be handled by the BBB of Detroit & Eastern Michigan because that is where Little Caesars is headquartered. This may work in your favor in the event that an individual franchise shuts down for any reason. When you file your complaint, you will be asked a few questions to help the BBB handle your complaint properly, like

  1. Are you complaining as a business or an individual?
  2. Are/Were you an employee of Little Caesars?
  3. Have you already begun a lawsuit regarding this complaint?

Suing for Resolution in Small Claims Court

If reaching out to the company has failed, . While BBB complaints will be handled in Detroit, any lawsuit you initiate would be with your local franchise, so it would be governed by your state's guidelines. You will want to consider a few factors when you start to file your suit:

  • Are you suing for a small purchase? - There are upper limits on the amount you can be awarded in small claims court, but you may also want to weigh the potential fees before filing your paperwork to recover the cost of a few Hot-N-Ready pizzas.
  • Am I suing for monetary damages? - Libel, slander, and other personal non-financial issues may not be considered in your state.
  • Are you suing a franchise in a location other than your home state? - You may need to follow different procedures to serve Little Caesars with your suit.

You will have to pay a fee to file your paperwork, but you may recover this if you are awarded your request in court.

File Your Suit Easily With DoNotPay

Filing a lawsuit can feel like a huge undertaking. If you don't want to waste your time navigating the legal landscape on your own, DoNotPay has you covered in just four steps:

  1. Log in to DoNotPay and select the Sue Now product.

  2. Tell us how much you are owed by the company, if applicable.

  3. Select the reason for your lawsuit.

  4. Provide details about why you're filing the lawsuit, including photographic proof and other important information.

At DoNotPay, we know that bad customer service experiences aren't limited to pizza, or even to food. We made sure our system could be used for any company. If you're seeking a resolution to a recent problem with a business, let us help you. We can get you started with companies like

and more. Try DoNotPay today, and make sure you get what you're owed.

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