ByFile A Complaint Against Frontier Airlines the Easy Way
Frontier Airlines is one of the leading discount airlines in the world, flying to over 115 destinations throughout the United States, as well as Central America, the Bahamas, and Canada. Frontier Airlines offers some of the lowest prices on flights of any airline in the country, but when you pay lower prices, you sometimes have to sacrifice a few amenities and comforts. For this reason, Frontier Airlines is often met with poor reviews .
When you experience problems with Frontier Airlines, you are entitled to file a complaint with the company, sometimes for compensation. If at some point you have filed aand you believe that you did not receive the result that you deserved, you may even be eligible to take Frontier to small claims court. This guide will walk you through how to file a complaint against Frontier Airlines, as well as offer a helping hand if you want to send demand letters to them in small claims court.
Common Reasons To File A Complaint Against Frontier Airlines
There are a number of reasons why you may be entitled to file a complaint with Frontier Airlines. They could include:
- Finding lower fares with another airline
- Flight disruptions and delays
- Bags not deliver on time or lost in transit
- Reservations being changed or canceled without a prompt refund
- Lack of accommodations for disabilities and special needs
- Basic needs not met during a long flight
- Lost seat in an overbooked flight
- Policies not clearly outlined
- Not being notified about flight changes
- Lack of responsiveness to concerns and feedback
Any time you have a negative experience with an airline, it is wise to let them know so that they can address the problem. While many are able to be resolved by Frontier, some of these complaints could even lead to monetary compensation, especially if you are owed but have not yet received a refund.
How To File A Complaint Against Frontier Airlines
If you would like to file a Frontier complaint, there are many ways you can do so. The table below offers their contact information.
| Company Name | Frontier Airlines |
| Customer Service Phone Number | Call them at 1-801-401-9000 and say "feedback" or "concern" when prompted |
| Mailing Address for Written Complaints | Customer Relations Frontier Airlines 4545 Airport Way Denver, CO 80239 |
| General Fax | N/A |
If you wish to file a complaint with a third party, such as the Better Business Bureau or the US Department of Transportation, you can do so by:
- Going to the Better Business Bureau website and filing an online Frontier complaint
- Going to the transportation.gov website and beginning a consumer complaint
If a few months have passed since you filed your complaint and you have either not received any correspondence or resolution from Frontier Airlines, you can proceed to send demand letters to them in small claims court.
However, if you have never sued anyone in small claims court before, you may not be sure exactly where to start. With DoNotPay's File A Complaint product, you can quickly and successfully build a case against Frontier Airlines to take them to court and receive the compensation you deserve. If you are ready to send demand letters to Frontier Airlines in small claims court, DoNotPay is here to help you every step of the way.
DoNotPay Can Help You File Complaints and Send Demand Letters To
If you have filed a complaint against Frontier Airlines that demands compensation and your issue has not been resolved, you are entitled to send demand letters to Frontier in small claims court. We understand that this process can be intimidating, but rest assured that we have the tools to help you. Follow the steps below to get started:
- Log-in to DoNotPay and select the Complaint Letters product.
- Tell us how much you are owed by the company, if applicable.
- Select the reason for your lawsuit.
- Provide details about why you're filing the lawsuit including photographic proof and other important information.
And that's it! DoNotPay can get you well on your way to earning the compensation you deserve for your time and trouble.
What Else Can DoNotPay Do?
With DoNotPay's File A Complaint product, you can successfully take almost any company to small claims court. If you are owed compensation by a business that has refused to resolve your issue, we're here to help you send demand letters to for the money you deserve. We can help you take many businesses to small claims court, including:
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