How to Write a Complaint to Facebook

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Write a Complaint to Facebook

Facebook is an online social network that is part of the greater Meta Platforms. Facebook has grown to become the largest social network globally, with over three billion users worldwide.

You can file if you have an issue with the platform. Though you can sue the social site, it might be a challenging move that will waste your time and money. Many people use Facebook, so the number of complaints filed against them is high. Your case is just one among many complaints filed every day. You don't have to worry since through the DoNotPay file, you can have your complaint filed and sorted quickly.

When Can I Write a Complaint to Facebook?

You can write a complaint to when

  • Something isn't working — whether there is a bug, broken feature, or issues with your account
  • You would like to report abusive content, such as reporting content that violates Facebook's Community Standards
  • Provide improvement suggestions
  • You would like to report a privacy violation
  • You would like to report hacked and/or fake accounts
  • You would like to manage a deceased person's account

When you register for a Facebook account, you agree to the terms and conditions of service. You and the company have a role in ensuring that they are upheld; otherwise, violation on either side has consequences. For instance, when you break any of the terms of your account use, Facebook blocks you for some days, depending on the nature of the violation. If that is the case, you also have the right to file a complaint against them when they violate your rights.

What Are Some of the Common Complaints Against Facebook?

Below are some of the accusations against the Facebook social platform:

Privacy InvasionYou can use Facebook on the ground of violating your user privacy on the platform. In recent years, the company has been sued for a couple of privacy concerns; for example, in 2019, the firm was accused of contracting some contractors to create user audio transcripts. The exercise aimed to see the effectiveness and accuracy of the automation transcription tool.

In such a case, you can sue the company for selling your personal information without your consent and violating your user privacy. Additionally, organizations have been accused of extracting data from Facebook and using it for their purposes. You can blame Facebook for not protecting your data on their site.

Self-Harm and SuicideYou can use Facebook and make them accountable for content on their platform that aids young people in committing suicide or any form of bodily harm to themselves. Social media platforms such as Facebook have been accused of social media content breaches.

Any content that goes against the internet policies should be pulled out, and if not, you can hold the company responsible. Such information can include any information that promotes suicide or self-harm, for instance, how to kill yourself easily and more.

Facebook DefamationYou can sue a user on Facebook who publishes information that ruins your reputation. To win a defamation case, you must produce evidence that someone saw the communication as it was posted on the platform. You can also sue Facebook for not keeping your information private and not strengthening the platform privacy options.
Poor Customer ServiceYou might raise a concern to the Facebook customer service but fail to attend to it. The issue might be related to your payment plan where you paid and failed to receive the service. You can launch a case against customer care for their negligence and poor customer support in such a case.
Copyright InfringementFacebook should protect the information you post online from being copyrighted by other users on the platform. Both Facebook and the individual must be answerable for any form of infringement on the information you post on the wall.

How Can I Complain About a Piece of Content on Facebook?

If you have a concern regarding your Facebook account, you can always reach customer care for assistance. The following is how you can complain about a piece of content:

  • Click on the post you want to file a complaint against
  • Select "Report Spam" or abuse. It will pull down the post and leave you with a notification
  • Click "file a report" and give a reason for filling it
  • A checkbox will be provided asking you whether you want to notify the offender or not
  • You can place a checkmark on an email box provided if you wish to receive an email from Facebook

How Can I Get In Touch with Facebook's Customer Service Reps?

Facebook's Customer Service Number (US): (650) 308-7300/(650) 543-4800

Facebook's Customer Service Number (Australia): +6 128 234 7020

Facebook's Customer Service Number (Canada): +1 647 426 6051

How to File a Small Claims Lawsuit Against Facebook?

You can sue the Facebook organization by filing a lawsuit in small claims court. You need to have proof of your claim. Unfortunately, many cases filed against Facebook have failed since you need to have tangible information to win the case. In this case, DoNotPay provides a perfect solution and makes the process quick and possible.

Is There an Easier Way to Sue Facebook?

Here’s how to start a small claims lawsuit against Facebook with DoNotPay:

  1. Log-in to DoNotPay and select the Sue Now product.
  2. Tell us how much you are owed by the company, if applicable.
  3. Select the reason for your lawsuit.
  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

We Have All the Resources You Need on Filing Complaints Against Companies That Wronged You

You can solve other problems with DoNotPay, including how to sue organizations such as:

Do you want to file a Facebook complaint? with us today, and let us carry the burden for you.

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