Easily File Dollar General Complaints

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

How to Make Dollar General Complaints

came from extremely humble beginnings to become one of the most profitable stores in rural America and a Fortune 500 company. In recent decades, though, there have been some growing concerns about safety and wellbeing at certain of their stores, and some of Dollar General's complaints are simply tragic.

If you've had an incident you'd like to report, either to Dollar General customer support or to regulatory agencies, DoNotPay has compiled a useful guide to much more quickly handle any questionable – or even outright unlawful – issues caused by Dollar General staff's actions or negligence.

How to Contact Dollar General to Make a Complaint

To notify a specific store of an issue, see Dollar General's list of locations for that store's phone number, address, and open hours. For the simple complaints that you don't necessarily need a response for, you can save time and fill out their customer survey. They'll even give you a coupon.

If staff has caused you any problemsyou'd like them to know about, seek any of the following methods to bring your complaint to the Dollar General customer support team:

In-Store Online Contact FormContact Dollar General In-Store Support
Online Contact FormOnline Customer Support

If Dollar General ever changes the online contact forms, here is the main Dollar General contact page. Note that the Dollar General site partially blocks proxy use, if you rely on them for privacy and/or security, and some of their pages are only HTTP.

See also the contact information for Dollar General's corporate office:

AddressDollar General Corp.

100 Mission Ridge

Goodlettsville, Tennessee [37072] USA


If they try to dodge you, you may like to know that they also have somewhat hidden contact info meant only for media relations. When you're not getting a response through conventional means, you can try:

  1. Emailing them at dgpr@dollargeneral.com
  2. Calling them at 1-877-944-3477

Employees of any Dollar General supply center can search for their particular supply center's contact info and/or email the distribution center at info@dollargeneral.com. We wish you luck in getting a resolution.

How to File a Complaint About Dollar General

If you'd like to public, see which of the following methods are right for you:

  • The BBB is a good place to start.
  • Filing an FTC complaint could be warranted for serious financial issues or other scams, and it could start an investigation into the matter
  • Tennessee's attorney general, for corporate, or the attorney general of the state where an incident took place could also bring greater attention to any grievous harm or damage that occurred as a direct and proximate cause of Dollar General staff.
  • Consumer advocacy groups in the state where the incident took place can help and connect you with others who may be in a similar situation. This can help you build strength in numbers if your public servants aren't getting it done.

As for employees of Dollar General, there is an Alternative Dispute Resolution Program (ADR). This is specifically for issues related to demotion, termination, or final counseling. They state that the disputed incident must be within 30 days of the report, but they also encourage filling it out and explaining extenuating circumstances if your incident was more than 30 days ago.

Take Dollar General to Small Claims Court if Your Issue is Not Resolved

Of course, notice and demand are only as good as the piece of paper it's written on. What will you do if you and they ignore it or fail to make it right?

You may have to take it further and press the issue. Of course, most courts will outright deny attempts to find true judicial relief on administrative technicalities (hint: most of them aren't even judicial). Even when you go through the hoops, you essentially contract your rights and freedoms away by allowing an attorney to take control over crucial functions of your case, often without telling you what they are doing or what you truly need to know. They are, after all, making more money the longer they drag things out.

On the other hand, if you take it upon yourself and try to learn as you go, you're likely to be intimidated or interfered with to the point that you give up. It should be a simple process for a simple matter (it's called small claims, after all). Because of these issues, DoNotPay has been streamlining legal- and financial- administrative issues to great success in countless industries – including the industry (which we assure you, it is).

Suing Dollar General With DoNotPay Is Fast and Easy

The court system of today is quite tricky and different from the courts most people learn about in school (if even at all).

As a result, many are foregoing dependency on attorneys with questionable priorities, but they are left unsure how to use the courts to best effect. Many others give up and decide that the difficulty precludes justice. We empathize – but on the other hand, we are the world's first AI Consumer Champion. We don't feel, and our goal is to remedy these disparities.

If you're looking to file a small claim – typically under $5,000-20,000 depending on the court – DoNotPay can keep the difficulties to a minimum and smooth the process. After filing a complaint with Dollar General's executives, use DoNotPay to take it all the way.

Here's how to start a small claims lawsuit against Dollar General with DoNotPay.

  1. Log-in to DoNotPay and select the Complaint Letters product.

  2. Tell us how much you are owed by the company, if applicable.

  3. Select the reason for your lawsuit.

  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

It's much easier than reading endless codicils, statutes, rules, regulations, and dictionaries, isn't it? DoNotPay can create and mail the demand letter to your wrongdoer, then ensure that you have the correct documents, send them to the right parties, and ensure the right timing. You'll also get a polished script to help you make short work of the process and stand the best chances at court.

What Else Can DoNotPay do?

It's not just processes DoNotPay can stream"lein" (a little AI Consumer Champion joke) for you. You'll also be able to:

Imagine having a full suite of services that cleared away the martial-commercial fog wherever you went... with DoNotPay, that's exactly what you have.

Want your issue solved now?