How to File Delta Airlines Complaints and Get Compensation the Easy Way
Wondering how to file Delta Airlines complaints? Delta Airlines, also known as Delta, is one of the oldest and biggest airline companies in the world. The company, which has affiliates and subsidiaries in different countries, serves 325 destinations and operates about 5400 passengers each day on six continents. Since the company serves thousands of people daily in different countries, mistakes can inconvenience you as a passenger. The good thing is once an error occurs, you can file a complaint with the company and get the compensation you deserve.
Unfortunately, filing a complaint with an airline is never an easy thing to do. Sometimes you may be put on hold for long hours or waste too much time filing complaints. DoNotPay can eliminate all the frustrations and help you file easily.
How to Contact Delta Airlines to Make a Complaint
If you have a dispute or an urgent , you need to file a complaint with the company. Some of the complaints you can send to the company include:
- Flight reservation
- Flight delays
- Cancellation of flights
- Refund
- Compensation
- Baggage losses or delays
The company allows complaints to be submitted in the following ways:
- By phone
- By email
- Letters
- Tweets
Here is how to go about it:
1. File a Complaint Against Delta Via Phone
If you are in the U.S. or Canada, you can easily reach Delta Customer care services by calling 800-455-2720 between 8 AM –7 PM from Monday to Friday.
When you call the Delta Airlines complaints department, you will be greeted by an automated voice system. Then you will be connected to a live person to listen to your complaint
2. File a Delta Complaint via Mail
Write a letter showing all your grievances at the company and ensure you include your name and address. Send the letter to Delta Airlines, Inc. Customer Care at P.O. Box 20980, Department 980, Atlanta, GA 30320-2980.
3. Email Your Delta Complaint
Write your message, then email it to charter@delta.com. Alternatively, you can reach out to Delta's support page and air your grievances.
4. Tweet Your Complaint
Delta customer services are active on Twitter, so you can tweet your complaint if you want to reach them easily. All you need to do is sign up to Twitter; if you don't already have an account, tweet your message @Delta.
When writing your complaint, make sure to include the following important details:
- Email address
- Phone number
- Flight details
- The flight reference number
- Passport details
- Address
Ways to Contact Delta Airlines Customer Support | |
Website | https://www.delta.com/contactus/pages/comment_complaint/index.js |
charter@delta.com | |
Delta Airlines Customer Care | |
Online Contact Form | http://www.delta.com/contactus/commentComplaint |
How to File a Complaint Against Delta
If you have tried filing a complaint with Delta Airlines without success, you can try other options. The options include:
- File a Complaint Against Delta With BBB - File your complaint with the Better Business Bureau (BBB). BBB is simply an intermediary between customers and businesses. Visit the BBB website, then click on "start your complaint." Select the type of complaint, then submit your complaint.
- File a Complaint with U.S. Department of Transportation Against Delta - Go to the Department of Transportation (DOT) website. Then provide all the necessary information before submitting your complaint. Keep in mind that only 3000 characters are allowed, so keep your complaint short and precise.
Take Delta Airlines to Small Claims Court if Your Issue Is Not Resolved
Delta Airlines has an Arbitration clause that allows you to send demand letters to them in small claims court in the event of an issue. Unfortunately, suing in small claims court is complicated, tiring, and time-consuming, but worth it in the end.
The process involves the following steps:
- Make sure you qualify to send demand letters to in a small claims court. The type of relief you want and the amount of money you want
- Write a demand letter and send it to Delta
- Fill out the provided court forms in the area where you're filing the case
- File the complaint and pay complaint letters fees
- Deliver copies of the forms to Delta
- Make an appearance in your court case
How to Send Demand Letters To Delta Airlines in Small Claims Court With DoNotPay
Filing a case in small claims court against Delta is not something you would enjoy. The process can be frustrating, from hiring a lawyer who can be expensive to spending hours dealing with the company, the process can be hard.
Even though some customers get their complaints resolved within a short time, you may not be so lucky. You may have to wait longer to even speak to a representative.
However, DoNotPay can make the process easy for you. We will generate a demand letter outlining your requests and complaints then submit it to the small claims court.
Here's how to start a small claims lawsuit against Delta Airlines with DoNotPay:
- Log-in to DoNotPay and select the Complaint Letters product.
- Tell us how much you are owed by the company, if applicable.
- Select the reason for your lawsuit.
- Provide details about why you're filing the lawsuit including photographic proof and other important information.
What Else Can DoNotPay Help You Do?
The first robotic lawyer can help you file Delta Airlines complaints easily; however, this is not the only thing we can help you do. DoNotPay can help you file:
- Usps complaints
- Walmart complaints
- Starbucks complaints
- One-shot-keto complaints
- Chipotle complaint
- Taco-bell complaint
- Doordash complaint
- Car shield complaints
- Somatic complaints
- Walgreens complaints
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