How to Reach Delta’s Complaint Line in a Snap
You have a right to file a complaint against Delta Airlines if it refuses to address your problem after purchasing any of its services. If the service was through a third-party travel agency and you need to make changes or cancel the service ordered, you should contact the third-party travel site directly for assistance.
Getting Delta Air Lines customer service on call to solve your complaint is sometimes challenging, as you are put on hold for some time before speaking to a customer care representative. If the firm's customer service is unresponsive or uncooperative, you can file a complaint with the Federal Trade Commission, the State Attorney General, or the Consumer Protection Agency for compensation.
Taking legal action against Delta Air Lines is a tedious process, as you spend a lot of time drafting letters and filing court forms. This may make you panic and discourage you from filing a complaint. Using DoNotPay saves you the trouble you have . In addition, using DoNotPay is faster and more convenient compared to doing it yourself.
Contacting Delta Air Line to Make Complaint
You can contact Delta Air Lines' customer service for any complaints. The company's customer service accepts phone calls, emails, tweets, and letters. The best time to call in complaints is from 8 AM to 7 PM from Monday- Friday. Below is Delta Air Lines' customer service contact:
|How to Reach Delta Air Customer Support|
Things get busy when a change of circumstances like bad weather or widespread flight cancellations occurs. Your call is likely to go unpicked due to the high call volume. You are encouraged to email Delta Air Lines unless your flight is leaving within the next 72 hours.
How to File a Complaint Against Delta Airlines
If you have a complaint with Delta Airline that has not been attended to for a significant time, you can file a complaint with the Better Business Bureau (BBB) before going to the Small Claims Court.
Steps to take when submitting your complaint to BBB:
- Open the BBB website,
- Review the BBB criteria, then scroll down to the bottom of the page and click the button" start your complaint."
- Provide information about the type of complaint and business information, especially emails and corporate addresses
- Type your information in the following sections: your information and your complaint. You can also provide additional details that may help make the complaint stronger.
BBB forwards your complaint within two business days, and Delta Air Lines is asked to respond to the complaint within 14 days. If it does not respond, a second request is made. BBB notifies you when they receive a response from Delta Air Line when they receive it.
If the BBB complaint does not work, you can explore other options like starting a lawsuit in the small claims court.
Taking Delta Airline to Small Claims Court
If you have a complaint with Delta Airlines over an overbooked flight, damaged luggage, or getting a flight refund and they are refusing to resolve the complaint; you can sue Delta Airlines in small claims court. Your complaint only qualifies if the disputed amount is $10,000 or less, though the amount varies in different states.
Steps to take when starting a Small Claims Court lawsuit:
- Prepare the case by generating a demand letter that requests Delta Air Line to resolve the complaint outside court.
- If they do not respond, file a lawsuit and ensure that you have made enough copies for each form as you may need them later.
- Serve Delta Air Line with the lawsuit and specify why you are suing them.
- Attend the hearing and present your court forms and any evidence against Delta Air Lines before the judge.
Suing Delta Airline Using DoNotPay
Suing Delta Air Line for unresolved complaints yourself is frustrating. It is also time-consuming and expensive. This discourages many people from making rightful claims. DoNotPay is your perfect consultant when filing complaints, as it is fast and hassle-free. In addition, using DoNotPay is simple as it only requires you to answer simple questions, and it will handle the rest on your behalf.
Follow the steps below to start a small claims lawsuit against Delta Airlines with DoNotPay:
- Log in to DoNotPay and select the Sue Now product.
- Tell us how much you are owed by the company, if applicable.
- Select the reason for your lawsuit.
- Provide details about why you're filing the lawsuit including photographic proof and other important information.
- Once you have filled in all the required information, DoNotPay handles all the legal processes for you. DoNotPay also provides you with a written script to present your case before a judge when you show up in court for the hearing.
What Else Can DoNotPay Do?
DoNotPay also helps you file your claims with other companies. Some of the companies include:
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with DoNotPay and get help filing your complaints against Delta Air Lines.