How to File a Chilis Complaint

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to File a Chilis Complaint Effectively

Established in 1975, Chilis is a family restaurant that serves nutritious and fresh meals to customers across various cities in the United States. The restaurant is dedicated to ensuring that customers get the best and always come back and even refer others. If you aren't satisfied with Chilis' services or get the wrong order, you can contact the Chilis complaints line and get compensated.

While filing complaints may be a complex process, you can contact the restaurant and try to resolve your issue. However, trying to resolve the issue on your own may take a little longer and end up taking too much of your time. If filing on your own doesn't work, you can contact a third party, who can do so on your behalf. With the help of DoNotPay, you can resolve your issues with Chilis within a short time.

If you have complaints with other companies such as Walmart, Starbucks, or Walgreens, DoNotPay can also help. You can rest assured knowing that DoNotPay will help you resolve your issue by filing complaints on your behalf.

How to Make a Complaint to Chilis Customer Support

If you are dissatisfied with Chilis' services, you can reach out to the restaurant's customer support and have your grievances addressed. There are various ways through which you can .

You can contact customer support via:

  • Phone
  • Social media
  • Chilis website
  • Filling out a customer care contact form
  • Visiting the restaurant in person

You may also want to contact the Chilis headquarters by phone and let the management handle your case. Here is the contact information through which you can present your complaints:

How to Reach Chilis Customer Support
Phone 2(972) 980-9917 (Headquarters)
Online Contact Form

How do I File a Complaint against Chilis

If you have any products or services, it is recommended that you first contact the restaurant's customer support. However, you may not always get satisfactory results and may thus wish to air your complaints through other means. As a consumer, there are various agencies you can contact as you seek compensation as listed here:

  1. Texas Consumer agency - Chilis headquarters are in Texas. So, you can contact the attorney general at the State Consumer Protection Agency and file a complaint against Chilis. You can reach out to the attorney general at 512-463-2185 or call the toll-free number-1-800-621-0508
  2. BBB - Better Business Bureau (BBB) serves the interests of consumers and businesses and is aimed at ensuring that both the buyer and the seller can settle their differences amicably. BBB acts as a mediator between consumers and business owners to ensure that minor disputes are resolved outside the court. For your Chilis complaints, you can contact BBB at 1-703-276-0100 or send an email at

You can also send a letter to BBB at;

Council of Better Business Bureaus

3033 Wilson Blvd, Suite 600

Arlington, VA 22201, United States

  1. FTC - As a consumer, you can also file your complaint through the Federal Trade Commission (FTC). The commission is concerned with consumers' protection and serves to ensure that you don't suffer because of dishonest business practices. You can call FTC at 877-382-4357 or contact them through the commission's website at and file your Chilis Complaints.

Take Chilis to Small Claims Court if Your Issue is Not Resolved

If you still don't get compensated after presenting your complaints through the different channels, you can choose to send demand letters to Chilis in small claims court. You can also seek action if you get unsatisfactory results or if the company fails to respond to your complaint. Here, a judge will listen to your case and decide whether or not you deserve to be compensated.

However, suing the restaurant in a small claims court can be expensive and time-consuming. You will be required to attend the hearings, and may also be required to hire an attorney to help you with the case. All these can make the process tedious and complicated.

If you must send demand letters to Chilis, here is what you need to do:

  1. Gather enough evidence to support your claim. You can present invoices and receipts as proof of your transactions with the restaurant
  2. Visit the small claims court and present your case
  3. Fill out required forms and pay the required filing fees
  4. You will also be required to pay service fees so that the court can contact the defendant
  5. Attend the court hearings and wait for the ruling

If you win the case, Chilis will be required to compensate you within a timeframe specified by the court ruling.

Send Demand Letters To Chilis the Easy Way with DoNotPay

If you have ever been involved in a case with any company, you know how complex the situation can get. Aside from the fees, you will be required to be available for the hearings. This can be time-consuming and also inconvenience you, making you fail to attend other important activities.

You can avoid all this by letting DoNotPay help you with the case. If your claim is $5,000-$20,000, you can rest assured knowing that DoNotPay will make the process super easy and ensure that you get compensated. You won't have to fill out any form or even spend more on hiring an attorney. Also, if you want to file complaints against companies such as Chipotle, Carshield, or Somatic, DoNotPay is your perfect solution. We can help you generate a demand letter and also submit the necessary documents on your behalf.

Here's how to start a small claims lawsuit against Chilis with DoNotPay:

  1. Log-in to DoNotPay and select the Complaint Letters product.

  2. Tell us how much you are owed by the company, if applicable.

  3. Select the reason for your lawsuit.

  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

You only need to provide the required information and leave the rest to DoNotPay. We will generate the demand letter and also mail a copy of the letter to the business you are suing. You will also get a script written by professionals to help you present your case and convince the judge.

Can Donotpay Help With Complaints From Other Companies?

Yes. Besides helping you file Chilis complaints, DoNotPay can also help you file complaints with different companies, including:

If you need to file a Chilis complaint today, sign up using your web browser.

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