How to File Chevrolet Complaints in 4 Easy Steps

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How to Handle Chevrolet Complaints Quickly and Simply

Car dealerships love to talk about the Chevy Spark, Camaro, Tahoe, or Equinox with you. But when you have , the friendly salesperson cannot help you, and the manager might be unavailable. So, you decide to contact the corporate office. Did you know that DoNotPay can also help you resolve Chevy complaints?

When You Have Chevrolet Complaints With Individual Dealerships

Is it possible that the vehicle you bought is a lemon? You might have a claim under applicable lemon laws if the dealership tried to fix a problem, and even after 30 or more days in the shop, the issue persists. Typically, a dealership might give you your money back, replace the vehicle, or buy you out.

If you believe that a salesperson, finance specialist, or service department manager did not treat you right, you have the option of addressing your with the dealership's manager. When you do not have the time to connect with this individual by phone, you can email the dealership. The last resort in the case of connecting online with this particular dealership is to leave an honest review. At this time, there are three options.

  1. Leave a review on Cars.
  2. Review the dealership with DealerRater.
  3. Place a complaint with the Better Business Bureau.

In some media markets, there are consumer watchdogs who host radio call-in shows or accept requests for help by email. There is no guarantee that these media figures will take on your case. Besides that, the company is under no obligation to deal with a watchdog. That said, some consumers have had success with radio or TV shows.

How to Reach Out to the Chevrolet Complaint Department

When an individual dealership will not make it right, take your complaint to the corporate office.

How to Reach Chevrolet Customer Support
MailChevrolet Customer Assistance Center, P.O. Box 33136, Detroit, MI 48323-5136
Phone (Customer Assistance)1-800-222-1020
Phone (GM Financial Account Center)1-800-284-2271

If you attempt to connect with General Motors, the website will guide you to connect with Chevrolet. You still have the option of mailing General Motors at P.O. BOX 33170, Detroit, MI 48232-5170.

Filing Chevrolet Complaints Against the Company

The dealership or corporate office has failed to take your Chevrolet complaints seriously. You are now looking to third parties to help you get satisfaction. For example, you could file a complaint with the Better Business Bureau. Another option is to connect with your state's Department of Consumer Affairs. One of its offices is the Bureau of Automotive Repair, which can help you when the problem you are having has to do with vehicle repairs.

Taking Chevrolet to Small Claims Court

When neither the Chevrolet complaints department nor third-party agencies can help you resolve the issue you are having, it may be time to take the dealership to small claims court. This is typically a last resort option because it means that you will spend time and money on getting help.

Small claims court is an option when the dollar value of your complaint is around $5,000 or so. Check with your county's court system to find out where the small claims court in your jurisdiction is located. Next, download the applicable forms, fill them out, attach supporting evidence, and file them. There is typically a filing fee. Next, you need to inform the company of your filing. Consumers frequently hire a process server to put the business on notice.

The court will set a date, and you need to attend. Failure to attend is an automatic loss.

Resolving Chevy Complaints in Court With DoNotPay

Do you have the time it takes to figure out courts of jurisdiction, filing details, and rules for filling out the paperwork? It is time-consuming, and even a small error can cause your case to get thrown out. DoNotPay has found a better option.

Starting a small claims lawsuit against Chevrolet only takes four quick and easy steps when you enlist the assistance of DoNotPay.

  1. Log-in to DoNotPay and select the Sue Now product.

  2. Tell us how much you are owed by the company, if applicable.

  3. Select the reason for your lawsuit.

  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

That is it! DoNotPay will now generate the necessary forms. You can even use the service to have a copy of your complaint mailed to Chevy.

Can DoNotPay Help With Other Consumer Problems?

Yes, it can:

Helping you file a complaint is only a drop in the bucket of our services. These are just a few examples of how we can advocate for you:

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