How To Cancel Twilio in a Flash

Twilio is a communication platform that software developers use for calling, messaging, video conferencing, etc. It’s a programmable application program (API) with more than 190,000 clients.

If you want to delete all contacts and cancel Twilio, our app will sever the connection for you.

How To Cancel My Twilio Account

Canceling Twilio is complicated since there are several options for managing your account. Twilio subscribers can:


  1. Close a Twilio project
  2. Delete their Twilio accounts
  3. Close their Twilio subaccounts

How To Close a Twilio Project

When you close a Twilio project, the company will refund the remaining balance. To close a project, follow these steps:

  1. Log in to your account
  2. Select Project Settings on the left side of the page
  3. Click on Authenticate to Make Changes
  4. Type in your password and click on Verify
  5. Scroll down to the bottom of the page and tap on Close Project
  6. Select Delete All Project Data and Settings
  7. Hit Continue
  8. Tick every box and tap on Close Project

The company will start the refund process automatically as soon as you close the project. The funds should show up on your bank account within the following ten days.

How To Delete Your Twilio Account

To delete your account permanently, you’ll need to contact Twilio customer support.

To get in touch with Twilio, do the following:

  1. Go to the website
  2. Scroll down to the bottom of the page
  3. Click on Get Help
  4. Tap on Talk to Support in the top right corner of the page
  5. Type in a question in the pop-up window
  6. Click No when you’re asked if the answer was helpful
  7. Fill out all the required fields when prompted to contact Twilio via email
  8. Write that you want to delete your account in the Description field
  9. Hit Submit

How To Close a Twilio Subaccount

When you have a variety of customers, and you’re managing them through subaccounts, this is how you can release all phone numbers that are assigned to the subaccount:

  1. Go to the Accounts section
  2. Click on Modify an Account
  3. Select the correct Account SID for the subaccount
  4. Set the account status to Closed
  5. Hit Make Request
Can You Cancel Via Yes/No
DoNotPay Yes
Email Yes
Phone No
Chat Yes
Website Yes
Letter No

How To Cancel Twilio With DoNotPay

Canceling Twilio on your own is complicated and time-consuming. You don’t have to go through that convoluted process if you use DoNotPay. Our app is the master of canceling services. We will cancel Twilio for you within 48 hours of your request, and you will get a verification email once it’s done.

All you need to do is open DoNotPay in your web browser and follow these three steps:

  1. Sign in to DoNotPay
  2. Open the Find Hidden Money feature
  3. Type in Twilio as the service you’re canceling

DoNotPay Keeps Track of Your Subscriptions and Saves You Money

Did you know that 83% of Americans spend about $240 a month on services that they have forgotten about? This happens because people tend to forget about services after their free trials expire. You can be sure that the providers do not, and you end up paying for something you never really use.

To avoid unnecessary charges, let DoNotPay monitor your memberships. All you need to do is connect your bank or email account to DoNotPay, and we will:

  • List all the subscriptions you’re paying for
  • Mark the ones that you never use but pay for
  • Cancel them via the Find Hidden Money feature

You will stop spending significant amounts of money and keep a list of all active subscriptions.

How Will Twilio Charges Show Up on Your Bank Statement?

Here’s how Twilio charges might look like on your bank statement:

TWILIO 877-889-4546 CA TWILIO TWILIO SAN FRANCISCO CA
TWILIO 888-418-4135 CA TO TWILIO
TWILIO*TWILIO SF CA TWILIO TWILIO SAN FRANCISCO
TWILIO 8778894546 CA TWILIO SAN FRANCISCO CA
PaymentTo Twilio TWILIO

Defeat Bureaucracy With DoNotPay

DoNotPay can cancel services like Ooma or Grasshopper, but this is not all we can do. If Twilio requests phone verification, you can use DoNotPay’s temporary phone number and avoid disclosing your contact info. 

DoNotPay provides burner phone services, but you won’t need a new separate device or a ton of money to take advantage of our fake phone number feature.

We offer various functionalities you might find useful. Open DoNotPay in your web browser and get help with any of the following: