Cancel Sonic in a Few Easy Steps

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

The Easiest Way To Cancel Sonic

Sonic is one of California’s fastest internet providers, boasting low prices and excellent customer service. If you signed up for Sonic but didn’t find it fast or reliable enough, we can provide you with multiple options to terminate your subscription easily.

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Do you want to cancel Sonic but are struggling with the over-complicated cancellation process? The good news is that now you don’t have to suffer! DoNotPay can help you cancel Sonic in a few clicks! All you have to do is follow these quick steps:

  1. Select Find Hidden Money
  2. Enter Sonic as the service you want to terminate

DoNotPay will start the automated cancellation process and send you a confirmation email within 48 hours.

Are there more subscriptions that you’re struggling to cancel? , connect your email address or bank account to our app, and we will find all your active subscriptions. When you choose the ones you want to cancel, follow the steps mentioned above and get rid of all your unwanted subscriptions.

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How To Cancel Sonic Internet Subscription Yourself

You have two options to cancel Sonic manually:

  1. Over the phone
  2. By email

Over the Phone

To cancel Sonic via phone, you need to follow these instructions:

  1. Dial 1-707-522-1000
  2. Inform the customer support agent that you want to cancel your subscription
  3. Provide personal details and payment plan
  4. Request a confirmation email

Sonic’s business hours are from 8 a.m. to 10 p.m., seven days a week.

By Email

If phone calls make you uncomfortable, you can contact customer support via email:

  1. Send an email to
  2. Request the customer support team to cancel your subscription
  3. Include your username, reason for canceling, and payment plan information

An agent will respond with further instructions or cancel your subscription for you.

For security reasons, you can only cancel your subscription via email if your name and email address are listed in the customer database.

Sonic requires a 30-day notice if you decide to terminate your subscription. They will charge you for the last 30 days, even if your cancellation request has been approved.

Check out a summary of the multiple cancellation methods you can use:

Can You Cancel Via?Yes/No
Live ChatNo
Support TicketNo

Does Sonic Charge Cancellation Fees?

Before you terminate your subscription, you should check if the termination fee applies to your cancellation request:

  • When signing up, Sonic offers a 12-month contract. If you cancel before this period, you will have to pay the Early Termination Fee. This can either be your remaining monthly charges or $149, whichever is less
  • If you cancel within the first month, you do not have to pay any cancellation charges
  • If your cancellation reason involves moving to a place where Sonic does not offer their services, you can send them proof of residence and waive your cancellation fee

Can You Modify Your Subscription Plan?

Sonic allows you to upgrade or downgrade your plan by following these steps:

  1. Log into your Sonic account
  2. Select Internet Connections
  3. Go to Upgrade or Downgrade Service

You can also call the customer support team at 1-888-766-4233 to modify your subscription plan.

Can You Put Your Subscription on Hold?

Sonic does not allow you to put your subscription on hold even if you’re going on an extended holiday and will charge you for all the months that the service is active. They recommend that you cancel your subscription and reactivate it whenever you’re ready.

Does Sonic Offer a Free Trial?

Since the COVID-19 outbreak, Sonic provides a 3-month free trial to the following groups:

  • Students
  • Citizens who are 60 and above
  • Healthcare workers
  • Delivery personnel
  • Food and safety workers
  • Educators
  • People facing financial hardships

Once the free trial period is over, you automatically become a paid subscriber and will be charged the standard subscription rates.

Use DoNotPay’s Free Trial Card and Protect Yourself From Unwanted Charges

Are you eligible for Sonic’s free trial but are hesitant to try it because you’ll automatically get charged for a service you are not sure about? Using DoNotPay’s free trial card can solve this problem for you!

Companies don’t inform you that the paid subscription is about to start, so you may end up paying for a service you never intended to keep. DoNotPay prevents this with a virtual credit card. It is a dummy card with a randomly generated credit card number that you can use to start free trials. Since the virtual card has no funds, Sonic will not be able to charge you once the test period is over!

Looking for Alternatives to Sonic?

If you’re searching for an alternative to Sonic, here are a few popular options to help you make the switch:

Service ProviderCharges per Month


  • 100% fiber-optic network
  • Up to 940/880 Mbps
  • Customized packages
  • Up to 940 Mbps
  • Reliable connectivity

Enjoy Services Worry-Free With DoNotPay

Do you want to try out a new service but are worried about being charged if you forget to cancel it before it ends?

With DoNotPay, you can sign up for free trials without worrying about auto-charges. Our virtual credit card makes sure you enjoy your trial run of the service and prevents any company from taking money out of your real account.

This free-trial card also protects you from email spam because it generates an alternate email address for the free trial sign-up.

If you want to keep your phone number private and deter robocallers and text spammers, use DoNotPay’s Burner Phone feature when subscribing to services.

In case the company does charge you, initiate a chargeback on your credit card transactions quickly with our app.

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