Learn How To Cancel Roku in a Matter of Minutes

Roku is a TV streaming platform with millions of users around the world. Their streaming devices offer content from different online services.

How To Cancel Roku

Roku doesn’t offer you an actual membership, but you can use their service to subscribe to other TV channels, like HBO, for example. You can also cancel your subscriptions for those services through Roku, and you have a few ways to do so. If you want to, you can also deactivate your Roku account. Take a look at the table below to check out your choices:

Can You Cancel With Yes/No
DoNotPay Yes
Phone No
Company Website Yes
Email No
In Person No
Letter No
Roku streaming device Yes

How To Cancel Your Roku Account via the Company’s Website

You can cancel your Roku account via their website by following these instructions:


  1. Access your Roku account from your computer or phone
  2. Log in to your account
  3. Find My Linked Devices section
  4. Factory reset all the Roku devices linked to your account
  5. Select Manage Your Subscriptions and cancel all the active ones
  6. Click on Done and return to the My Account page
  7. Select Deactivate Account and confirm

How To Cancel Channel Subscriptions on Roku via the Company’s Website

To cancel a specific channel on Roku’s website, follow these steps:

  1. Open your Roku account on your phone or PC
  2. Sign in to your account
  3. Select Manage Your Subscriptions
  4. Click on Unsubscribe

How To Cancel Channel Subscriptions From a Roku Streaming Device

Roku allows you to cancel subscriptions directly from the device. Here are the steps to take:

  1. Take your Roku remote and press the Home button
  2. Find the options for a subscription channel from:
    • Your channel lineup
      1. Click on Home
      2. Highlight the subscription channel
      3. Press the * button
    • The channel store
      1. Click on Streaming Channels
      2. Find a subscription channel
      3. Press the OK button
  3. Click on Manage Subscription
  4. Select Cancel Subscription

Cancel Subscriptions Fast and Without Stress With DoNotPay

You can cancel any paid subscription with DoNotPay and skip the tiring process of rummaging through confusing websites or contacting unresponsive customer care centers. If you want to save some time and energy, do the following:

  1. Open DoNotPay in your web browser
  2. Select the Find Hidden Money option
  3. Enter the service you want to terminate

We will let you know once your service has been canceled.

Let DoNotPay Track Your Subscriptions

If you connect your email or bank account to our app, we will provide you with a list of all your active subscriptions. Use our Hidden Money feature on the unnecessary ones, and they will forever be gone from your life.

It is common for people to pay for numerous subscriptions they forgot about entirely. As a matter of fact, an average American wastes approximately $348 per year on subscriptions they are not even using. You don’t have to be a part of this statistic. Turn to DoNotPay for help and save your hard-earned cash!

What Do Roku’s Charges Look Like on Your Statement?

Here’s how Roku charges appear on your bank statement:

PAYPAL INST XFER ROKU INC ROKU INC 4029357733 CA : ROKU INC 888-600-7658 CA
Debit Card Purchase – ROKU INC 8886007658 CA PaymentTo Roku Inc. ROKU, INC.
ROKU INC. Debit Purchase -visa Roku For Hulu Ll888-600-7658ca ROKU INC 402-935-7733 CA
ROKU FOR HBO 816-272-8106 CA ROKU 8006007658 CA Payment To Roku Inc.
PAYPAL *ROKU INC 402-935-7733 CA DEBIT CARD PURCHASE – ROKU INC xxx-xxx-7658 CA ROKU FOR HBO
Payment to Roku, Inc. ROKU FOR HULU LL888-600-7658CA ROKU INC 8886007658 CA
ROKU INC XXX-XXX-7658 CA ROKU INC 888-600-7658 CA ROKU INC 888-600-7658 CA
ROKU INC ROKU 800-600-7658 CA PURCHASEFROM ROKU
PAYPAL INST XFER ROKU INC WEB ID: PAYPALSI77 ROKU INC 888-600-7658 CA 95032 US PAYPAL INST XFER ROKU INC
ROKU FOR HBO 888-600-7658 CA ROKU INC 8886007658 CA 95032 USA ROKU FOR HBO 408-426-5967 CA

DoNotPay Can Help You Get Your Money Back Fast and Easy

If you are still being charged after you canceled a service, you can get a refund with DoNotPay. Request your money back from Hulu, DirectTV, or YouTube TV, and we will make sure you receive it as soon as possible.

If the company is still refusing to grant you a refund, the world’s first robot lawyer can help you sue them in small claims court. We’ve made the entire process simple, and we do most of the hard work for you. You won’t have to worry about collecting the paperwork or filling it out. With the script we provide, you will have the strongest arguments in court! 

Let DoNotPay Lead the Way

DoNotPay can help you with various other administrative issues depending on what’s troubling you. If you cancel Roku but realize that you are still spending a lot of money on unnecessary memberships, DNP can help cancel other subscriptions like:

In case you want to cancel music streaming services such as Spotify, Amazon Music, or YouTube Premium, we can help you say goodbye to them in a matter of minutes.

Access your DoNotPay account from your web browser because we can also help with problems like: