Learn How To Cancel HostGator

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

How To Cancel HostGator Stress-Free

HostGator is a Houston-based company founded in 2002. They offer a variety of services to their 800,000 users in over 200 countries. Some of them are:

  • Web hosting
  • VPN hosting
  • Reseller hosting

If you’re not happy with the company’s services, we’ll show you the most efficient method to cancel HostGator.

Putting an End to HostGator Auto-Renewal Charges!

With three plans to choose from, it’s easy to find something that fits your needs. It’s also super-simple to sign up for a service you don’t like and end up paying for it anyway. Why? HostGator auto-renews your plans, which means that once you subscribe, the company will keep charging your account each month.

You can turn off the auto-renewal in the My Account tab on the Customer Portal, but why bother? If you do not like the service, DoNotPay can cancel it for you in minutes with minimal effort on your part.

Canceling HostGator Made Easy With DoNotPay

Save your precious time and energy—let DoNotPay handle the mess of cancellation for you in no time at all. Here’s all we need you to do before you leave the matter in our hands:

  1. Click on Find Hidden Money
  2. Choose Manage Subscriptions
  3. Enter HostGator as the service you wish us to cancel

We will initiate the termination process immediately and inform you via email once it’s done.

DoNotPay helps you keep all your subscriptions in check! Connect your email or bank account to DoNotPay, and we will scan all your subscriptions and suggest canceling the ones you don’t use.

Here are some subscriptions you might consider canceling:

Alternative Ways To Cancel HostGator Packages

If you don’t want to go with DoNotPay, you can pick a longer path. All packages share the same cancellation procedure except the Optimized WordPress Blog package.

Here is an overview of all the ways you can cancel HostGator:

Can You Cancel Hostgator ViaYes/No
Customer PortalYes

How To Cancel HostGator on the Customer Portal

Canceling HostGator on their website can be confusing and time-consuming, but if you decide to do so on your own, these are the steps to take:

  1. Visit HostGator
  2. Log in to your Customer Portal
  3. Select Hosting from the menu on the left
  4. Find the package you want to cancel in the Hosting Packages section
  5. Click on Manage
  6. Click the Cancel Package button in the Billing tab
  7. Submit the Cancelation Form as written proof of your decision to cancel—HostGator will not cancel your package without this form
  8. Check the I give permission to terminate the plan above on the scheduled renewal date checkbox
  9. Click Cancel Package

The support team will email you within one hour of submitting the request to confirm they received it. They will try to verify your identity and will proceed to process your request in the following 48 hours. If you get charged again, you can call them or submit a support ticket through their LiveChat.

How To Cancel Your WordPress Blog Plan

To cancel the WordPress Blog package, you need to:

  1. Sign in to the HostGator Customer Portal
  2. Select the Hosting tab
  3. Select WordPress Blog from the list of your active blogs and then choose Manage
  4. Opt for Delete WordPress Blog
  5. Mark the Yes, I give permission to delete my installation and files checkbox
  6. Hit the Delete Installation button

Problems Canceling HostGator

HostGator’s Terms of Service seem crystal clear, but when you want to cancel their services, things get interesting.

HostGator will continue to charge you for any registered domains even if you close your account or cancel a package.

Clients mention HostGator demanding a phone call or LiveChat to complete the cancellation. Not only do you have to call them, but no one can guarantee how much time you’ll spend waiting for someone to answer. If you mention canceling services in the LiveChat, they might disconnect you.

HostGator Refund Policy Explained

The company offers a 45-day money-back refund for first-time clients. To be eligible for the refund, you need to successfully cancel your account within 45 days of creating it.

For any other refunds, HostGator has sole discretion, so there are no guarantees you will get your money back.

If you do want to get a HostGator refund super fast, !

Still Need a Hosting Service?

We live in the age of the internet, so there are millions of hosting services to choose from. To help you out, we have selected a couple of alternatives to HostGator:

Hosting ServicePricingBenefits
  • Basic: $8.99-$9.99/month
  • Plus: $11.99-$13.99/month
  • Choice Plus: $16.99-$18.99/month
  • Pro: $26.99-$28.99/month
  • Great customer service
  • WordPress compatibility
  • Unmetered bandwidth
  • Single Shared: $2.99/month
  • Premium Shared: $4.99/month
  • Business Shared: $8.99/month
  • Frequent discounts
  • Easy to navigate
  • Live customer support

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Our App Helps You Through Numerous Red-Tape Issues

Dealing with paperwork doesn’t have to be tedious. With DoNotPay’s help, cutting through red tape is fast and easy. With a few clicks in our app, you’ll be able to:

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