How To Get a HostGator Refund in No Time

HostGator is a web hosting company founded in 2002 by Brent Oxley. The company’s headquarters are in Austin and Huston, Texas, with offices in many countries around the world, including Brazil, India, and Singapore. 

With HostGator, you can get various web hosting services, including a free domain for a year and a free SSL certificate. HostGator is quite popular, but it doesn’t work for everyone. If you want to cancel their services and get your money back, read on to see how!

What Is HostGator Refund Policy?

HostGator offers refunds to customers upon the cancellation of their services. This policy applies to the 45-day money-back guarantee, while the company rarely gives refunds if you cancel after that period. In case you have some prepaid services, you might get a prorated refund.


HostGator’s 45-day Money-Back Guarantee

If you cancel HostGastor no more than 45 days after your purchase, you are eligible for a refund. Note that whether you get a refund or not depends on the service you used. You can get a refund only for the reseller, shared, or VPS services. You won’t get a refund for:

  • Administrative or install fees
  • Dedicated servers or domain name purchases
  • Fees for any other additional services
  • ccTLD

Am I Eligible for a HostGator Refund?

If you are a first-time user, you can get your money back. If it’s not your first time using HostGator or you have more than one account, you won’t be eligible for a refund. In case you paid for the service by means other than your credit card or PayPal, you won’t be able to recover your money. 

HostGator refunds only the payments made by credit card or PayPal. In other cases, you may get credit for future use. Bear in mind that if HostGator finds that you have breached any of their Terms of Service, the company won’t authorize a refund. 

Requesting a HostGator Refund More Than 45 Days After the Signup

If you terminate your HostGator subscription more than 45 days after you sign up, you may get a refund for your prepaid services. When you cancel, you will be able to use the HostGator services until your billing period expires. Note that HostGator will only refund full months if you have any prepaid services.

How Can I Request a HostGator Refund?

To get a refund from HostGator, you will need to:

  1. Cancel the service 
  2. Wait for HostGator to send you an email confirming your cancellation 
  3. Reply to the email and explain that you want to get your money back
  4. Wait for HostGator to process your request and send you a written confirmation of your refund amount

If you don’t receive any confirmation email of your cancellation or refund request within 48 hours, call HostGator’s customer service at 1-866-964-2867. Their customer service line is open 24/7. When you get in touch with a customer service representative, explain your problem and tell them you want to cancel the service and get your money back. 

Request a HostGator Refund via DoNotPay

With DoNotPay, you won’t need to deal with the customer service to request your HostGator refund! You should follow a few easy steps and let us do the rest. To request a refund with DoNotPay, do the following:

  1. Log in to DoNotPay in your web browser
  2. Find Chargeback Instantly and click on Get Protected
  3. Provide your bank information
  4. Write HostGator as the company you want to request a refund from
  5. Verify your information and submit the request

When you complete these steps, DoNotPay can write a dispute letter on your behalf. We will include all VISA and Mastercard codes that can make your claim stronger. If needed, we can also contact HostGator for you.

Can You Request a Refund Via

Yes / No

DoNotPay

Yes
Email

Yes 

Phone

No
Letter

No

Website

No
In Person

No

Cancel HostGator With DoNotPay and Save Money

If you need help with canceling Hostgator, you can use DoNotPay! We can cancel your HostGator subscription in a few easy steps, and you won’t have to deal with any customer service.

DoNotPay can also help you cancel any other service or help you save money on the inactive ones. Connect DoNotPay to your bank or email account so that we can keep track of your subscriptions and find the ones that are eating your money. When we find the subscriptions you are wasting your money on, we will cancel them for you. 

How Do I Know My Refund Request Has Been Processed?

You should receive a confirmation email from HostGator. The email should also state the amount of money you will get back. If you don’t receive the confirmation email within 48 hours after you requested a refund, you should contact the company’s customer service.  

How Long Will I Have to Wait for My Refund?

HostGator Terms of Service state that they have up to 90 days to return your money, but they usually do that in 15 days after the refund request confirmation. Many HostGator customers have reported receiving their refund in only a couple of days after their request.

What Are Potential Issues When Requesting a HostGator Refund? 

HostGator will give you a refund under the 45-day money-back guarantee with no questions asked. If you cancel more than 45 days after you paid for the service, they might decide not to issue a refund. 

People reported not recovering their money from HostGator even when they experienced poor service. If you want to make sure you get your refund, use DoNotPay to make your claim stronger!

Seek Justice in Small Claims Court With DoNotPay

If you are having trouble getting a HostGator refund or want to escalate any other disputes with the company, you can use DoNotPay’s help to sue them! DoNotPay has received the Louis M. Brown Reward for Legal Access from the American Bar Association. As a virtual lawyer app, DoNotPay can lead you through the process of taking HostGator to small claims court. 

We can help you deal with the paperwork and collect all the necessary documents. We will compose a demand letter on your behalf and help you fill out the forms. With DoNotPay’s help, you will be more confident when presenting your case in court!

Get DoNotPay’s Help With Administrative Tasks

DoNotPay is here for you when you need to fight bureaucracy! We can help you get a credit balance refund, cancel AppleCare, claim compensation for poor Lufthansa WiFifight Braves parking tickets, and more. Use your web browser to access DoNotPay and get assistance with: