File Burger King Complaints and Have Your Issues Resolved in No Time

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm, is not licensed to practice law, and is not equivalent to the services of a licensed lawyer. DoNotPay provides a platform for legal information and self-help, and does not offer legal services. Third party news articles mentioned on our website do not necessarily reflect the views of the company, or the current services that we offer.

How To File a Burger King Complaint and Get Compensated with DoNotPay

Wondering how you can and get the justice and compensation you deserve?

Perhaps you got served with poorly made food in one of the franchises, you had to wait too long before placing an order, or maybe you were charged more than what was agreed upon when you placed your order. Whatever it may be, we will help you figure out how to and get the compensation you are entitled to.

First, we'll show you how to file a complaint against Burger King by yourself, which may be task-demanding and tiring. Next, we'll show you how DoNotPay can help you send demand letters to the company faster, hassle-free, and with a guaranteed success rate. So let's get to it!

How to Contact Burger King to Make a Complaint

If you're not sure whether your local franchisee has a corporate office, you can always check their website. If you cannot locate anything related to a corporate office on their site, you want to call customer service directly. The table below provides details on reaching Burger King's customer service.

How to Reach Burger King Customer Support
WebsiteContact Us
Phone Number1(866) 394-2493
Online Contact Form

How to File a Complaint Against Burger King

If you decide to file a complaint against the company, here are some things you should keep in mind:

  • Be Prepared

Before contacting them, make sure you have all the information needed to prove your case. This includes proof of purchase (if applicable), receipts, pictures, videos, etc. Also, make sure you have the necessary documents to back up your claim. For example, if you purchased something from them, you might want to bring along the receipt and any other relevant evidence.

  • Keep Calm

While you may feel like you're about to go through a roller-coaster ride, remember to stay calm and collected at all times. Don't lose your cool, and don't panic. Instead, take a deep breath, relax, and try to remain composed.

  • Ask Questions

While you may think that you already know everything there is to know about the matter, chances are you still have questions. That's okay. Just ask. And if they don't answer, ask again. They may just not understand your question.

  • Write Down Everything

Make sure to write down every detail you can recall about the incident. This way, you won't forget anything important later on.

  • Follow Up

Once you've filed a complaint, follow up immediately. In most cases, they will respond within 24 hours. However, if you haven't heard from them after 48 hours, you can send another email asking them to reply.

Take BK to Small Claims Court if Your Issue is Not Resolved

At this point if you haven't received a satisfactory response from BK, you may want to consider taking them to small claims court. The small claims court system allows you to file a complaint against any company or individual for any reason, no matter how trivial, and get compensation from them.

Here's a breakdown of the information you need and the steps you should follow if you choose to pursue a small claims lawsuit against Burger King:

Step 1: Fill Out a Complaint Form

The first step is to fill out a complaint form, aka "Statement of Complaint" at the small claims court's clerk's office and pay the filing fee. The form should indicate why you're suing BK, the compensation amount you're pursuing, and any piece of information you intend to table as evidence.

Step 2: Prepare Your Case

To prepare your case, gather the following items:

  1. Proof of Purchase - If you purchased an item from them, be sure to bring it with you when you meet with them.
  2. Receipts - Bring copies of any receipts you have for purchases made from them.
  3. Pictures - Take photos of the damaged food or drink and any other relevant evidence.
  4. Documents - Make sure you have all the necessary documentation to support your claim. Examples of these would be rules regarding refunds, photos of the damage, photos of the product(s) you bought, etc.

Step 3: Send Your Statement of Complaint to BK

After filling out the statement of complaint, mail it to Burger King. It is recommended that you send it certified mail so that they receive it right away. BK will have up to 20 days to respond to your claim, and you can expect one of three things:

  • They may send you the money you're pursuing and have the case dismissed.
  • They may not respond, meaning you'll win the case automatically.
  • They may file a claim, in which case you'll have 20 days to respond, failure to which the case will be dismissed.

Step 4: Go Before A Judge

If you decide to go through with the case, you'll have to appear before a judge who will set a date for trial. At this time, you'll present your case and provide supporting documents. Once the judge has reviewed everything, they will decide whether to dismiss the case based on the evidence presented.

Step 5: Present Your Evidence

At trial, you'll have to prove that the defendant was negligent and caused your damages. To do this, you'll have to present evidence such as pictures of the products you bought, receipts for those products, and any other relevant pieces of evidence.

Step 6: Determine How Much Money You Will Receive

Once you've proven your case, the judge will determine what compensation you deserve. They will base their decision on how much money you were seeking initially, but they may increase or decrease the amount depending on the severity of the situation.

Step 7: Finalize The Payment Process

Once the judge determines the compensation amount, they will enter a judgment against the defendant. That means the defendant must pay you the full amount within 30 days of receiving notice of the judgment.

Suing Burger King with DoNotPay is Fast and Easy

Needless to say, taking the DIY route is extremely overwhelming and time-consuming. The good news is, you can avoid all these hassles and technicalities by leveraging DoNotPay to in the small claims court. DoNotPay is a fast, easy, and convenient service that helps people like you take control of their matters.

With DoNotPay, there are no lawyers involved, and you don't need to know anything about law. All you need to do is fill out a short form and submit it online. Within minutes, we'll review your claim, find evidence to support it, and prepare a detailed report for submission to the court. And you? You only need to complete these four simple steps and leave the rest to us:

  1. Log-in to DoNotPay and select the Complaint Letters product.

  2. Tell us how much you are owed by the company, if applicable.

  3. Select the reason for your lawsuit.

  4. Provide details about why you're filing the lawsuit including photographic proof and other important information.

And that's all! DoNotPay will handle everything else from here. We will send an email confirmation once the case is filed, and then we'll keep you updated every step of the way.

What Else Can DoNotPay Do?

We also offer a few more services to help you get back what you rightfully deserve. These include:

So what are you waiting for? today, and let us help you fight for quality services, justice, and compensation.

Want your issue solved now?