Contacting ADT customer service the Easy Way

Jump the Phone Queue for Any Company Contacting ADT customer service the Easy Way

Learn How To Reach ADT Customer Service With Minimum Effort

ADT is a security company that provides consumers and businesses with security systems, monitoring, and technology consulting. The ADT head office is located in Boca Raton, Florida.

ADT specializes in home automation to include surveillance cameras, video doorbells, and smart locks. The company boasts more than six million residential customers and 500,000 commercial customers.

Despite the high number of ADT customers, they aren’t always satisfied with the provided service. If you are among those dissatisfied customers and you want to voice your concerns to an ADT customer service representative, we’re here to show you how to skip the phone queue and avoid waiting on hold!


DoNotPay can dial ADT customer service on your behalf and wait in your place. Once a support agent picks up, we’ll notify you so that you can take over and tell the agent what you need assistance with.

Sign up for our award-winning app to reach any company’s customer service department with ease!

Reaching ADT Customer Service Yourself

Getting in touch with customer support over the phone is the most common contact option customers opt for. Checking the company’s FAQ pages is also something people commonly do prior to dialing the customer support phone number. You might be able to find the info you need on the website and save the time and effort you would otherwise spend waiting on hold and explaining your issue to a customer service rep.

By checking the ADT FAQ Page, you’ll find answers to the following questions:

  • How do I reset the ADT Pulse app password and the MyADT password?
  • How can I update information on my account?
  • What should I do if my technician does not show up as scheduled?
  • What is the mailing address for bill payment?
  • How can I change my billing address while maintaining my service address?
  • How long does it take for my payments to be posted to my account?
  • What is ADT Pulse?
  • Can I get ADT Pulse for my business?

A lot more useful info can be found on the ADT website. If you end up not finding the info you need, we’ll show you how to get in touch with ADT customer service easily.

ADT offers two ways for customers to contact customer service. You can do it:

  1. Over the phone
  2. Through social media

How To Contact ADT Customer Service Over the Phone

Calling ADT customer service is the easiest way to get the answers you need.

To contact ADT customer support by phone, dial 800-716-3640 and ask the agent to provide you with the information you need or a solution to your problem.

While calling is the fastest to get the information you need, waiting for a customer support rep is inevitable. Customers report waiting from 20 minutes up to an hour. To save you from sitting by the phone endlessly, we offer to call the support agent in your place and alert you once they answer! When you sign up for DoNotPay, you can forget about wasting time and relax while we do the tedious work!

That’s not all! DoNotPay can also show you how to cancel your ADT membership without involving customer support! You can do it in a few clicks from the comfort of your home or office!

How To Contact ADT Customer Service Through Social Media

Calling an ADT support rep, although convenient, isn’t the only contact option available. If you want to avoid speaking over the phone, you can try contacting the company online.

ADT can be reached through social media, on the following platforms:

All you need to do is message ADT through one of the above-listed platforms.

While you can try reaching out to the company through social media, getting a response that way isn’t guaranteed. ADT’s community managers might not be checking their social media accounts as often, so it’s quite possible they’ll miss your message and you’ll be left with no solution to your dilemma.

You can avoid the unnecessary hassle by contacting the company’s customer support by phone and getting all the answers on the spot. Using DoNotPay to skip the phone queue will spare you the frustration of waiting on hold, and you’ll still get the answers you need on the spot once a support agent picks up!

Get in Touch With ADT Customer Service the Easy Way

When you have an issue with ADT service, you want the problem solved immediately. It can be infuriating when you have to dial the support number half a dozen times and spend hours on hold until you finally reach a support agent.

That’s why we’ve developed the Skip Waiting on Hold product. With DoNotPay, you won’t have to waste time waiting on hold ever again! The app can call any customer service phone number for you and wait on hold in your place. As soon as a support agent takes your call, the app will notify you, so you can explain the issue and get the answers you’re looking for.

Here’s how you can use DoNotPay to skip ADT’s phone que:

  1. Open your web browser and sign up for DoNotPay
  2. In the app, type in Skip Waiting on Hold and select the product
  3. Search for the company you’d like to call
  4. Click on the name of the company and select Call Now

That’s it! DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold.

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