A WoW Refund Guide That Will Make You Say “Wow, That Was Quick”

World of Warcraft (WoW) is a subscription-based MMO role-playing game released by Blizzard Entertainment. It has dominated the MMO genre for the past decade and a half, acquiring nearly 12 million subscribers at its peak. 

There are plenty of reasons to get a refund for your WoW subscription. Some players sign up for the game’s free trial without knowing it will auto-renew into a paid subscription. Others take a break from the game but still get billed every month. Getting a refund from Blizzard is a challenge, but it’s doable with the right help. DoNotPay will make sure you get your money back quickly. 

What Is the Blizzard Refund Policy for WoW?

The World of Warcraft terms of service state that all purchases are non-refundable. Any refunds granted are at Blizzard’s sole discretion. Exceptions are rare, but Blizzard does occasionally grant compensation to subscribers. 


Blizzard will consider your refund request under certain conditions:

  • You’re being charged for the subscription even though you haven’t played the game in months
  • You were unaware that the subscription renewed
  • You canceled the subscription but kept getting billed

If you believe you are entitled to a refund, you can contact Blizzard support and ask for compensation. 

Getting a Refund for WoW With DoNotPay’s Help

If you want to get your refund as quickly as possible, DoNotPay offers a solution. Our app can do the lion’s share of the work and get you compensation within minutes. You won’t have to contact Blizzard or try to convince them to give you a refund.

Here’s how you do it:

  1. Sign in to DoNotPay in your web browser
  2. Navigate to the Chargeback Instantly option and press Get Protected
  3. Answer the chatbot’s questions about the transaction, the merchant, and your bank
  4. Add your digital signature
  5. Submit and let the app do its thing

DoNotPay will then fax the request to your bank, along with Visa and Mastercard codes that could be relevant to your case. If you need more evidence that Blizzard didn’t take your refund claim seriously, DoNotPay can contact them on your behalf. It should help your case and give you a better claim. 

How To Get a WoW Subscription Refund by Yourself

If you want to take the official route, you can request a refund using a few different methods::

Can You Request a Refund Via

Yes / No

DoNotPay

Yes
Website

Yes

Phone

Yes
Letter

No

Email

No
In-Person

No

Requesting a WoW Subscription Refund Using the Blizzard Website

If you want to file a complaint or request a refund, Blizzard’s support page is the place to go. This is how you do it:

  1. Go to the Contact Support page for the World of Warcraft
  2. Choose the Payments category on the left side
  3. Press the Refunds button
  4. Provide additional information and submit your refund request

If you want to go into greater detail, you can press the  I would rather describe the issue button located below the categories. You will receive an email from Blizzard once they’ve processed your request

Requesting a WoW Subscription Refund via Phone

If you don’t get a satisfactory answer after the first attempt, you can always call Blizzard’s customer support directly. Request a refund by:

  1. Dialing (877) 566-3886
  2. Asking to talk to a representative
  3. Confirming your account details 
  4. Explaining why you want a refund for your WoW subscription or expansion pack

If you run out of options and Blizzard still hasn’t given you a refund, you should take to social media. There’s nothing like a heated public discussion to get people riled up against the company. Go to r/blizzard or r/wow on Reddit and create a thread, or tweet them @BlizzardCS on Twitter. Public outrage usually inspires the company to come up with a solution. 

Can I Get a Refund for the Battle for Azeroth Expansion?

Expansions are a key part of the WoW experience. These content packs are essential to have if you want to participate in late-game content. There were only a few issues with expansion launches, at least until Battle For Azeroth. 

The content update was riddled with bugs and connection issues that made it unplayable for many players, who then requested refunds

Blizzard is willing to grant refunds for Battle for Azeroth, as long as you haven’t used any content exclusive to the expansion. 

Are Refunds Credited to the Same Payment Method Used for Purchase?

Yes, when Blizzard grants you a refund, the funds will be returned in the same payment form that was used for the purchase

When Can I Expect My WoW Subscription Refund?

There’s no definitive timeline for Blizzard refunds. It usually takes a few days, but in some cases, the process could take upwards of a month. If your refund takes too long, use DoNotPay’s Chargeback Instantly option to get your money back as soon as possible. 

Potential Issues With the WoW Subscription Refund

It’s not unlike Blizzard to deny most refund requests. Even if you unknowingly paid for months of your WoW subscription without touching the game, they might not grant you a refund. In this situation, your best bet would be to contact your bank or let DoNotPay take care of your chargeback. 

DoNotPay Can Be Your AI Robot Butler 

Assistance with getting refunds is just one of DoNotPay’s many features. We can help with a variety of administrative tasks and challenges. Thinking about canceling your Gold’s Gym membership? It’s harder than it seems, but DoNotPay helps take care of it in minutes. Want to report PayPal for email spam or block emails on your device? We have a solution for that. Our handy robot lawyer app can help you with everything from getting loans to disputing parking tickets in any city

Thinking about signing up for a free trial but don’t want to give out your credit card info? We can step in and help with our free virtual credit card. You can use this card to try out services without risking automatic subscription.

To start using DoNotPay, open it in your web browser. Once you sign in to DoNotPay, you’ll only be a few clicks away from simplifying any of the following tasks: