Recover Your Hotel Concession Fees Easily

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Negotiate Hotel Concession Fee Recovery Easily and Faster With DoNotPay

It's super convenient to hop into a taxi after staying at a hotel, but did you know that rental agencies offer that advantage at your own cost? That's because hotels charge them to operate at their premises. That fee gets passed down to your bill, but you can appeal for to avoid paying more than you should.

The problem is that these hidden charges are often not explained to you. They only become apparent after you've checked the resort's fine prints. Still, negotiating for concession fee waivers is not easy. If your request is denied, you must liaise with the front office or the general manager.

Such a process is time-consuming, and it can deny the enjoyment you should have during your vacation. But DoNotPay can make it super simple for you. We provide an automated process to help you recover your hotel concession fee in four simple steps. We'll then draft a demand letter on your behalf and deliver it to the hotel management.

Why Do You Have to Pay for Hotel Concession Fee?

is the price paid to rental agencies, such as car rentals, for concession fees paid to hotels for each rental and parking space.

A concession charge is a relatively new fee that hotels and other accommodation establishments add to your final bill. Denoted by CNF, this fee is often hidden and usually 3% to 5% of the total bill, inclusive of taxes. Guests often don't understand why the fee is added, and hotels also don't offer an explanation.

The worse part of it is that they don't openly include it in the establishment's fine print – you only discover it after you have been served with your bill.

Can I Refuse to Pay Hotel Concession Fee Recovery?

We hate incurring hotel fees and surcharges because they cover operational costs, which renters often assume should be included in the overall car rental costs. It is the same as resort fees, which guests assume should be included in the hotel room costs.

There are many ways that the hotel might try to charge a fee for parking including:

  • A fee for premium parking
  • A fee for parking for a lengthy period of time

It's challenging to avoid parking fees as a hotel guest. While off-site agencies may waiver these charges, the confusion and inconvenience of accessing these remote locations supersede the need to save.

Nonetheless, if you're adamant about making real savings by avoiding the fees – or getting a reduced rate overall – it would be best to go through the hassle and rent from an agency a few miles from the hotel.

How to Ask For a Reduced Hotel Concession Fee Recovery

In America, Consumer Protection Law only considers the documented rate plus tax. If you've already catered to the sticker price of your rental charges, you can refuse to pay by asking for a waiver. Here are ways how:

Decline to pay.

If you check-in and the front desk declines to give you your hotel room's key because you haven't paid the concession fee recovery, talk to the manager. The chances are that the manager will want to make you happy and might be willing to negotiate the fees.

File a report with your credit card issuer.

As mentioned before, the hotel concession fee will usually not appear in the standard rate, only in the final bill. If the amount has been deducted from your account, contact your card company and dispute the fee. Show evidence that you only learned about it as a hidden charge, and you'll get a reimbursement.

Take the case to the Attorney General.

Every state has an Attorney General who reinforces consumer protection laws in their jurisdiction. Therefore, they investigate any deceptive practices by hotel establishments when billing their guests. You can file a complaint with the AG in the state you stayed in to investigate the matter.

If they have a case to answer, the establishment will be subpoenaed to answer questions for their misleading routines. Many people have partnered with AGs, following hidden charges, and have received checks back for the concession recovery or Vegas resort fees.

Appeal Hotel Concession Fee Recovery Effortlessly With DoNotPay

As you've noted, dealing with a hotel front desk and managers can get you frustrated, especially when you think the concession charge wasn't openly indicated in the sticker rates. But DoNotPay, let's negotiate with ease.

Our process is fully automated, and you can complete the filing online, right at the comfort of your home or hotel room. It beats the conventional process that frustrates and has many procedures to follow.

With DoNotPay, you only have to complete a simple 4-step process, and that's it. We'll take it from there and ensure that your waiver request reaches the relevant authorities.

Below is the process on how to lower your hotel concession fee recovery with DoNotPay:

  1. Go to the Hotel Bill Negotiations product on DoNotPay.

  2. Answer a few questions about your hotel bill, which charges you want to have refunded, and the details of your reservation.

  3. Tell us whether this is for a past reservation or you're still at the hotel (this helps us decide whether negotiation or chargeback is a better option for your case).

  4. Choose whether you want us to contact the front desk or general manager (if you've already tried contacting the front desk already).

Why Choose DoNotPay to Negotiate on Hotel Bills?

  1. Get rid of filling the tedious and daunting papers.
  2. No need to go through the hoops to lower your hotel bills.
  3. Avail services by staying at your home comfort.
  4. The fast and furious platform that provides the right results in less time.
  5. A user-friendly platform that will provide you with a wide range of services.

DoNotPay is

  • Fast—You don't have to spend hours trying to solve the issue.
  • Easy—You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem.
  • Successful—You can rest assured knowing we'll make the best case for you.

What Else Can DoNotPay Do?

Aside from negotiating for hotel bills, DoNotPay helps in other chores too. Some other services that DoNotPay provides:

Have any questions regarding DoNotPay's services? Feel free to contact the team to resolve your issues.

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