Cancel Rocksbox Before They Charge You Again!

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

When Rocksbox Doesn’t Rock Anymore: How To Cancel It

Rocksbox is a jewelry company founded in 2012. Their idea is to lend designer jewelry pieces to customers monthly with a chance to purchase them.

If you want to stop receiving your Rocksbox, you’re in the right place! We’ll help you cancel your subscription!

What Is Rocksbox Cancellation Policy?

The Rocksbox subscription auto-renews, and you will be charged until you cancel it. According to their terms of service, Rocksbox allows you to cancel your subscription at any time. There is no cancellation fee.

If you still have any jewelry pieces when you cancel Rocksbox, you must either purchase them or return them before the end of the current billing period. If you do not do so, you will not be able to terminate your membership.

Can I Pause My Rocksbox Subscription?

You have the option to pause your subscription by starting a temporary hold period that can last one, three, or six months. During this time, you don’t have to pay for the membership, and Rocksbox will not deliver your monthly jewelry pieces. You are still allowed to purchase from their shop, though.

How Can I Cancel Rocksbox?

You can cancel your Rocksbox membership in a few ways. Check out the table below and compare all the options for canceling Rocksbox:

Can You Cancel WithYes/No
In PersonNo
Rocksbox WebsiteYes

Cancel Rocksbox via Email

To cancel your Rocksbox membership, send an email to their customer service at, and request a cancellation. You should include your full name, shipping address, and the email connected to your account on their website.

To send an email, you can also use their ready email form on their contact page.

Cancel Your Rocksbox Membership Over the Phone

You have the option to call Rocksbox and cancel your membership. Call them at 1-877-478-0450. They are available from Monday to Friday—9 a.m. to 5 p.m.

You can:

  1. Leave a voicemail by choosing option four, which is the cancel line
  2. Request an actual phone call and cancel with the help of a customer service rep

If you choose the latter, you may be put on hold for some time. Not to worry—DoNotPay has come up with a solution! We can wait instead of you, and we’ll let you know when to join the call.

Cancel Rocksbox on Their Website

Canceling on the Rocksbox website is also an option. Here’s what you need to do:

  1. Sign in to your account
  2. Click on My Account
  3. Tap on Account Details
  4. Select Manage My Membership
  5. Follow the prompts and Submit your cancellation request

Cancel Rocksbox Faster With DoNotPay

DoNotPay has contrived a cancellation method that is faster, more convenient and comes with some perks. If you want to cancel your Rocksbox subscription using DoNotPay:

  1. Access DoNotPay through any
  2. Choose the Find Hidden Money option
  3. Enter Rocksbox as the service you want to cancel
  4. Submit the request

DoNotPay will send you an email with the confirmation that your Rocksbox membership has been canceled.

An added benefit is that you can keep an eye on your other memberships. All you have to do is link your bank account or email address to DoNotPay. This way, you can view all your active subscriptions and decide easily which ones to cancel and which ones to keep.

Are There Any Services Similar to Rocksbox?

You may be done with Rocksbox, but why not try out some other companies that offer monthly jewelry pieces? Here are a couple of options:

CompanyMonthly PriceKey Features
Emma and Chloe$35Getting surprise pieces of jewelry by French designers
mintMONGOOSE$9Receiving different types of jewelry and watches

DoNotPay Thinks Outside the Box and Solves Your Issues With Ease

DoNotPay is well-versed in managing other problems, not just jewelry subscriptions. You may need help canceling JustFab, Stitch Fix, ThreadBeast, and Shoedazzle, getting a refund from Fashion Nova, or dealing with Zara customer service. When you hit the rocks, we’re here to assist you! Open DoNotPay in your and check out all our nifty features.

With DoNotPay, you can:

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