How to Deal With Amazon Spam Email

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How to Protect Yourself From Amazon Spam Email

It can be quite exhausting to deal with the number of unwanted emails we receive every day. People from all over the world who have received fraud emails—such as Amazon spam email—are continually looking for a way to get rid of them. Amazon has gathered a team specialized in dealing with all kinds of cyber criminals, but there's something that will save you a lot of time and earn you some money—DoNotPay is the best AI Consumer Champion in the world, and it's at your service!

Things You May Notice in Amazon Spam Emails

When receiving an email you suspect is not from Amazon, you should pay attention to several details that may confirm your doubt. It will not take you a lot of time, but it will help you react adequately and resolve the issue as quickly as possible.

  • Look for any spelling or grammatical errors—Phishing emails usually come with a lot of spelling and grammar errors. In most cases, hackers send these emails without proofreading them first or adequately translating them from another language. When an email is full of misspelled words or unclear sentences, it's almost 100% clear that you have received a phishing email
  • Check the return address—Every legitime Amazon email comes from an address that ends with '''' Bear in mind that emails that don't include in the sections such as ''received from'', ''reply to'' or ''return path'' didn't come from Amazon. Some of the most common false return addresses are,, or
  • Pay attention to the website address—Experienced phishers will manage to set up malicious websites that include the word amazon in some part of the URL. At the end of Amazon-owned emails you will always see a link including When you see combinations of words like, there's no doubt that you are looking at the malicious site
  • Suspicious Orders—In a fake email, you may receive a confirmation regarding a purchase you did not make. To be sure that you are not dealing with a fraudster, consider going to Your Orders and checking if any order matches the details sent in a suspicious email. If none of the details match the orders in Your Account in, it is sure that you have received a spam email
  • Unclear payment requests—You might receive an invitation to update payment information, but without a link to order or Amazon service you have subscribed to. In this case, it is advisable to visit Your Orders, and if after payments, you don't see the information about the updates, the email you have received did not come from Amazon
  • Request to install software—Fake emails sometimes contain attachments that can install specific software on your device. Be careful, and if you notice those attachments, ignore them

You May Be Asked To Give Personal Information In an Amazon Scam Email

Amazon is continually warning its customers about false emails. One of the ways to distinguish between real and fake Amazon emails is to know the questions that Amazon will never ask in an email.

Amazon will never ask you to provide information such as your PIN, credit card number, security code, or bank account information. The company doesn't want to know your mother's maiden name or similar information to identify you.

Your favorite food, your pet's name, or your dream destination will never be on the list of questions. Amazon will also not ask for your Seller Central account password. When you receive an email that contains these questions, do not hesitate to report spam email.

What Not to Do When You Receive a Spam Email from Amazon

Phishing emails can be quite convincing, so you should be careful and not fall into their trap. Here are a couple of things you should not do when you receive an email, allegedly, from Amazon.

  • Unsubscribe—Phishers often use the method of giving you the instructions for unsubscribing. Using this method, they create a list of valid and working email addresses
  • Neglect the features in the Seller Center—Though the ''Sold Ship Now'' notification is a popular tool, you can get relevant information for your orders by using the ''Manage Orders'' option in your seller account
  • Accept suspicious offers—You could receive an email in which you are offered an attractive deal, such as to get a discount or even a free item if you complete a simple task. You should never click on any of the embedded links

An Adequate Way to Protect Your Account

In case you want to protect your Amazon account information, make sure to take the following steps:

  1. Go to Amazon and log into Your Account
  2. Click the Login & security link
  3. Click the Password Edit button, create a new password and make sure to save the changes
  4. Consider deleting the credit card information from your account

How to Report Amazon Phishing Email

When you receive an email you suspect is sent by hackers, you should send a separate email to the Amazon fraud team specializing in dealing with cybercriminals. To send an email to Amazon, you should take the following steps:

  1. Send a new email and attach the email you believe is spam. If you are not able to send the suspicious email in an attachment, you can always forward it.
  2. Your email should be sent to

DoNotPay Can Help You Deal With Amazon Spam Emails

Imagine you can get rid of spam emails and, at the same time, earn some money—yes, it's possible! Using DoNotPay anti-spam service, you will find out how to unsubscribe from emails you are not interested in. The process of using the service is quite simple, all you should do is to follow a few steps:

  1. Log into your account on DoNotPay from any
  2. Select the Spam Collector Option
  3. Enter your email address to connect it with DoNotPay
  4. When you receive a spam email, forward it to The most significant advantage of using our anti-spam service is that DoNotPay doesn't need to access your account, and it only sees the emails you want to get rid of

What you can expect:

  • You can be unsubscribed from unwanted mailing lists
  • In case there's Class Action against the sender, you will receive a notification, so you can join the suit (optional), and get your revenge in a shape of compensation

Ways to Get Rid of Amazon Spam Emails

Sending an email to Amazon


Via phone



Using DoNotPay


DoNotPay Is There For You if You Have Any Amazon Related Questions

Amazon offers so many services, so even regular customers sometimes get confused about terms and conditions regarding each one of them. To learn how to deal with Amazon-related issues, you should consider reading the following articles:

DoNotPay Offers a Variety of Services You May Be Interested In

Apart from services focused on email spams, DoNotPay offers services that can help you resolve different issues. DNP is the best AI Consumer Champion in the world, and you can use it on your . Our AI Consumer Champion can help you:

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