Dispute Xfinity Fees & Get Them Waived Quickly

iEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. As a result, you should make sure to do your own independent research. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. DoNotPay is not a law firm and is not licensed to practice law. DoNotPay provides a platform for legal information and self-help.

Dispute Xfinity Fees & Get Them Waived Quickly

Xfinity is owned by Comcast Cable Communications, LLC. They’re headquartered in Philadelphia, PA. The business describes itself as a communications provider. And their offerings include digital cable TV, residential telephone “landlines,” and high-speed internet services.

Chances are, you’ve noticed that your Xfinity bill is getting a lot higher. Some of that price increase is due to higher costs in labor, energy and supplies. But sometimes Xfinity hits consumers with , and this article will help you fight them.

Here, we’ll cover four main topics:

  1. Common Xfinity fees, and how you can battle them by yourself.
  2. Problems you might run into when tackling this task.
  3. How to use DoNotPay to fight and waive those fees (it’s the faster, easier way)
  4. And a few other ways DoNotPay could help you.

Keep in mind, DoNotPay can help you waive all kinds of unwanted fees. From eBay to Coinbase, and even airline baggage fees, you can fight them all with the world’s first AI Consumer Champion.

About Xfinity Fees and How to Fight Them

will vary depending on the type of service you have, your location, and the type of fee you’re incurred.

The table below illustrates some of their most common fees.

Xfinity fees for most residential / consumer applications
  • Late payment fees
  • Incomplete payment fees
  • Broadcast TV fee - this is not a federally mandated fee, even though it sounds like one
  • Federal Universal Service Fee (FUSF) - this fee is mandated, and it helps to provide communications services to schools and poverty-stricken communities
  • Franchise fees - are paid to local and state governments
  • Regional sports network fees
  • Regulatory cost recovery fees - these funds are used to cover licensing and similar costs, and should be considered a “part of doing business” not the consumers’ cost
  • 911 fees for telecommunications and cell service
  • Sales tax
  • State excise taxes

That list is not exhaustive. Xfinity can add new fees any time they wish to boost their bottom line, and they often do. But you can fight and waive Xfinity fees.

How to Get Xfinity Fees Waived by Yourself

Start by reading your contract with Xfinity. Some fees - like the 911 fee and FUSF - are difficult to negotiate. The law allows Xfinity to charge those fees to cover their costs.

Other fees might not be stated in your contract. For example, your contract might not specifically include franchise fees. But suddenly they appear on your bill. In that case, you’ll start with a phone call to customer service. Expect to be placed on hold, your call may be “dropped,” a customer service rep will say they cannot help you. Your Xfinity bill will show the contact information you need, it varies by region.

Once you get tired of the Xfinity run-around, turn to DoNotPay. We can fight and waive Xfinity fees in just a few clicks.

How DoNotPay Can Help Fight and Waive Xfinity Fees

DoNotPay is the world’s first AI Consumer Champion, and we’ve successfully battled fees for thousands of consumers. Just follow these three easy steps to get started:

  1. Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal.
  2. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one.
  3. Submit your case! DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing.

See how easy that is? You don’t need to spend two hours on hold, wait to talk to a manager, get a “trouble ticket” number, or send a demand letter. The app can do it all on your behalf. Just sit back and wait for your refund, or wait for a better bill.

Why Use DoNotPay to Fight and Waive Xfinity Fees

DoNotPay makes it easy to battle the big corporations like In fact, we’ve written extensively about ways to lower your Comcast bills elsewhere. And there’s so much more you can do with the app.

Turn to DoNotPay When You Need Help with Bills

If you’re struggling to pay your bills, we can help you find supplemental funds and low-income housing. We can also set up online bill payment for Xfinity, so you never need to worry about a late fee again. Then, try our price matching and coupon products to make sure you’re always getting the best prices.

DoNotPay works across all companies. We can help you fight and waive fees from:

Beyond that, we can:

Join us today to save time and money!

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